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Troubleshooting
Calibir 640 GigE IR Camera User's Manual
Verifying Network Parameters
Teledyne DALSA provides the Network Configuration tool to verify and configure network devices
and the Calibir network parameters. See section Network Configuration Tool of the Teledyne DALSA
Network Imaging manual, if there were any problems with the automatic Calibir software
installation.
Before Contacting Technical Support
Carefully review the issues described in this Troubleshooting section. To aid Teledyne DALSA
personnel when support is required, the following should be included with the request for support.
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From the Start menu, go to Programs • Dalsa • Sapera LT • Tools and run the Log Viewer
program. From its File menu click on Save Messages to generate a log text file.
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Report the version of Calibir Framework and Sapera version used.
