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1  Introduction

This manual is intended to help Daktronics customers operate the 5000 series Video 

Image Processor (VIP). Review all of the information in this manual in order to understand 

the features that the processor offers.
This manual assumes the operator has a basic working knowledge of computer 

operating systems, including using menus and folders. Terms that describe commonly 

used personal computer operations are used frequently in this manual.

Daktronics Contact Information

This VIP-5000 Series Operation Manual is accessible via the 

Help

 button on the right-side 

menu. If further assistance is required, Daktronics Customer Service is available 24/7 via 

telephone or online.
Daktronics Customer Service be reached via telephone by calling either number below:
•  Domestic (U.S. and Canada): 1-800-325-8766
•  International: +1-605-697-4000
Daktronics online customer support can be reached by entering the address below into 

a web browser:
•  www.daktronics.com/support

Product Information

This manual references images from two versions of the VIP-5000 series: display-mount 

(or embedded) and rack-mount. 

Figure 1 

shows the ports of the display-mount VIP-5000 

series and 

Figure 2

 shows the ports of the rack-mount VIP-5000 series. Refer to 

Section 2: 

First-Time System Setup & Launch (p. 2) 

for additional information.

Figure 1: 

Display-Mount VIP Ports

Figure 2: 

Rack-Mount VIP Ports

Several Daktronics products are based on the VIP-5000 series platform and much of the 

information in this manual is valid for the platform as a whole, however, there may be 

differences for specific products. For information on the VIP-5150, refer to the standard 

Galaxy

®

 GS6 series documentation.

Summary of Contents for VIP-5000 Series

Page 1: ...201 Daktronics Drive Brookings SD 57006 5128 www daktronics com support 800 325 8766 VIP 5000 SERIES VIDEO IMAGE PROCESSOR OPERATION MANUAL P1603 07 April 2017 DD2773152 Rev 11 ...

Page 2: ...part of this book covered by the copyrights hereon may be reproduced or copied in any form or by any means graphic electronic or mechanical including photocopying taping or information storage and retrieval systems without written permission of the publisher Daktronics trademarks are property of Daktronics Inc All other trademarks are property of their respective companies ...

Page 3: ...acy 10 Left Side Menu 10 4 Dashboard 11 Dashboard Tiles 11 5 Configuration 13 Identification 14 Input 14 DVI 14 Test Pattern 16 Stored Content 17 Blank 18 Output 18 Brightness 20 Brightness Limits 20 Thermal Dimming Override 23 Network 23 IP Configuration 24 DNS Configuration 24 Proxy 24 Network Test 25 Time 26 Services 26 Peripherals 27 Light 28 Temperature 28 Power Control 29 Run LED 29 Power Mo...

Page 4: ...Camera 42 10 System Backup 43 11 Exchange Repair Return Programs 44 Exchange Program 44 Repair Return Program 45 Shipping Address 45 Warranty Limitation of Liability 45 12 Glossary 46 A Supplementary Documents 47 B Daktronics Warranty Limitation of Liability 49 ...

Page 5: ... telephone by calling either number below Domestic U S and Canada 1 800 325 8766 International 1 605 697 4000 Daktronics online customer support can be reached by entering the address below into a web browser www daktronics com support Product Information This manual references images from two versions of the VIP 5000 series display mount or embedded and rack mount Figure 1 shows the ports of the ...

Page 6: ...ing ports The cables will click into place when seated properly Match the supplied cable label to the port label Note Remove fiber dust covers from cables prior to inserting into ports Video System There is one DVI D DVI Digital video feed option for connecting a video feed to the processor The following DVI resolutions are supported VIP 5060 800x600 1280x720 VIP 5160 800x600 1280x720 1440x900 wit...

Page 7: ...teps below 1 Connect the Daktronics provided breakout cable to the power sensor port on the processor Refer to Figure 9 and Figure 10 2 Twist the connector to secure it properly 3 Connect the power cord to the breakout cable 4 Terminate the cord at the display s power panel To enable temperature and light sensors on a display mount processor follow the steps below 1 Connect a breakout cable to the...

Page 8: ...e the processor with a factory determined IP address in the equipment documentation Downloading DisplayFind Utility The DisplayFind utility is used to find devices on a local network when the IP address is unknown The computer running the DisplayFind utility must be on the same subnet as the target processor Operators can download the application software from either the control software CD or fro...

Page 9: ... check mark next to Silverlight Version A red x indicates that the Silverlight plug in is not installed or that the installed version is not Silverlight 5 0 or newer A red x next to The Current User Is Not An Administrative User On This Computer indicates that the operator does not have administrative rights on the computer being used After installation administrative rights are no longer necessar...

Page 10: ...plorer Mozilla Firefox Connecting to a Display Prior to connecting to the display verify that the display is turned on and connected to the network currently in use To connect to the display follow the steps below 1 Select the correct network adapter used to communicate with the display from the Adapter Name drop down menu Refer to Figure 18 Figure 18 Network Adapter Selection 2 Click Find Display...

Page 11: ... OK to complete the login process Dashboard After logging into the VIP the first time an initial screen opens showing status tiles for various aspects of the device This initial interface screen is called the Dashboard For a general overview of the system interface refer to Interface Elements p 8 For details on the dashboard refer to Section 4 Dashboard p 11 Click Show Menu in the upper left corne...

Page 12: ...is in the upper right corner of the screen Click User to expand the menu panel to show the full session specific navigation information Refer to Right Side Menu p 9 for more information Left side menu is on the left side of the screen Click Show Menu in the upper left corner of the screen to expand the menu panel to show the full navigation information Refer to Left Side Menu p 10 for more informa...

Page 13: ...ables the operator to set Communication Settings and Monitoring Settings To change any of these values enter the new value s and click Save at the top of the screen to save the changes Click Cancel to cancel any changes made before saving them Click Defaults to restore the values to default settings Refer to Figure 22 The Timeout field sets the length of time in seconds that is allowed to pass bef...

Page 14: ...ft corner to access the legacy interface s manual Left Side Menu This section describes the tools and features available in the left side column Click Show Menu in the upper left corner of the screen to expand the main menu panel to show the full system navigation information Refer to the table below Refer to Section 4 Dashboard p 11 Section 10 System Backup p 43 for a description of each left sid...

Page 15: ...at an important setting has changed The number of important messages is indicated by the number listed at the top of the tile and the dots at the bottom of the tile Refer to the Important Messages tile in Figure 24 Normally this tile is not present Identification This tile provides the processor s descriptive data including the name ID number and description Click this tile to open the Identificat...

Page 16: ... tile provides information about the power relay controls that were configured under Configuration Peripherals Click this tile to open the Power Control link under the Troubleshooting menu Input This tile provides details about the type of display input Display Mode that is currently being received by the display Click this tile to open the Input link under the Configuration menu Output This tile ...

Page 17: ... an Unsaved Changes warning notice opens in a blue banner across the top of the screen Refer to Figure 26 Figure 26 Unsaved Changes to Configuration Settings Cancel any entered changes at any time before the change is saved click the Cancel button to cancel the change and restore the previous information A prompt opens to confirm that the change will be discarded After making a configuration chang...

Page 18: ...r s temporary clipboard Click the red Change button to change the device ID however changing the ID will result in a loss of communication with any registered services Note Do not use this feature unless instructed to do so by Daktronics technicians Input Input sets the type of processor input The operator can select a DVI video source choose a built in test pattern load images to the display or b...

Page 19: ...e low color depth Saturation Adjusts the overall color composition of the video Decreasing saturation makes colorful images gray Increasing saturation makes colorful images more color rich but can over accentuate the colors of common objects Over saturated skin tones appear redder Hue Rotates color Increasing the hue rotates colors R B B G G R decreasing the hue rotates colors R G G B B R Set the ...

Page 20: ... down menu and the Minimum Hold Time Seconds field Refer to Figure 33 and Figure 34 Test patterns are used during display installation and troubleshooting and to test display operation when no video sources are available Figure 33 Input Test Pattern Display Mode After selecting a test pattern from the drop down menu and entering the Minimum Hold Time click Save to start the test pattern The Minimu...

Page 21: ...n blue and white on the entire display All On Red Displays red on every pixel of the display All On Green Displays green on every pixel of the display All On Blue Displays blue on every pixel of the display All On White Displays white on every pixel of the display All Off Displays black on the entire display as the LEDs are turned off Calibration Corners Displays a pattern of dots on the corners o...

Page 22: ... audience are set as Active and the fourth face the one facing the performer is set as Inactive Refer to Figure 36 The Boot Sequence drop down menu allows the operator to select what is shown during the display s startup procedure Refer to Figure 37 Full mode shows the description display dimensions color depth time zone list of communication services firmware version and the IP address Playback b...

Page 23: ...te After uploading the translation table the display output may be temporarily out of sync while the translation is applied The Display Information section provides information on the physical characteristics of the display This information cannot be modified by the operator Refer to Figure 41 and the table below Display Information Description Dimensions W x H Width and height of the display s ac...

Page 24: ... the host and dictates the dimming level for the client systems This dimming mode requires at least two VIP systems as well as a light sensor or VPMP Video Processor Management Protocol program to send dimming commands Brightness Limits The settings under Brightness Limits determine the minimum and maximum brightness for either All Day 24 hours or for the Day and Night The All Day option sets the ...

Page 25: ...n set an offset time either before or after sunset sunrise For example the brightness level can be set to take effect 30 minutes before sunrise each day by entering 30 in the sunrise Offset field or 30 minutes after sunset each day by entering 30 in the Offset field The area between the red and blue lines on the graph in Figure 44 shows the brightness values that the display can operate within Fig...

Page 26: ... brightness level of 20 will take 60 minutes The transition from the 20 brightness level during the night to the maximum daytime brightness level of 100 will take 30 minutes This difference in transition time is shown in the graph Figure 45 Brightness Limits Day and Night Manual Note Time based dimming control depends on GPS coordinates The interface will not allow time based brightness limiters i...

Page 27: ...ch component in the display also has a maximum allowable operating temperature if this is exceeded the component will blank itself Components will automatically return to normal operation once the temperature falls into a safe range Note Repeatedly using the Thermal Dimming Override or repeatedly increasing the trip point temperature may result in shortened display life or permanent damage to elec...

Page 28: ... resolution is the internet host name www daktronics com resolved to 64 233 169 147 Refer to Figure 49 Configure the DNS address either automatically or manually Automatic Information is received from a local Dynamic Host Configuration Protocol DHCP server to assign the address To use this option the IP Configuration also must be set to Automatic Manual The VIP is manually configured to use a spec...

Page 29: ...e the number of signal packets transmitted the number of packets received the percentage of packet loss and the time it took for the signal packets to travel round trip minimum average maximum time Refer to Figure 52 Note Review the Ping test results with caution If the target address has ping disabled it cannot send back a response Trace This test sends out a signal request to a target address an...

Page 30: ... correct and the operator must have access to the time server for this function to operate Set the NTP state as Active or Inactive If the state is Active two default addresses are used for synchronizing the time Refer to Figure 57 The first address is the primary NTP server The default address is 0 daktronics pool ntp org The second address is the secondary NTP server The default address is 1 dakt...

Page 31: ...ion is the Daktronics Intelligent Device Management IDM system an internet based monitoring and diagnostic system When this is chosen the Host field is set as fusion daktronics com and the Port field is set as 443 by default Refer to Figure 61 Figure 61 Services IDM Custom This option allows the operator to configure the processor to communicate with any other software program not on the drop down...

Page 32: ...ect the connection type from the Connection drop down menu 4 Click Save at the top of the screen to save the changes Temperature An external temperature sensor is connected to the controller and used for logging the current temperature at the display location To configure the temperature sensor follow the instructions below while referring to Figure 66 1 Enter the sensor s configured address in th...

Page 33: ...Full includes both the Cycle and On Off options listed below 3 Click Save at the top of the screen to save the changes Note Not all displays are shipped with power relay controls Run LED The run LED sensor configures the processor s external heartbeat LED indicating the processor is on and operational To configure the run LED sensor follow the instructions below while referring to Figure 68 1 Choo...

Page 34: ...s in the Address field if Manual was chosen in Step 1 3 Click Save at the top of the screen to save the changes Location Location configures the display s location The options enable the operator to manually set the display s location which can be used to calculate the appropriate dimming level Refer to Figure 71 Continent Selects the continent where the display is installed If the appropriate con...

Page 35: ...d 6 Choose the desired power control relay from the Relay drop down menu 7 Click Save at the top of the screen to save the changes Diagnostics Diagnostics enables the operator to update the diagnostic files used by the processor to return data to IDM The current version for the diagnostic files is listed under Display Firmware Version Refer to Figure 73 Note This action does not update the VIP pro...

Page 36: ...ness percentage reaches the High value The fans will continue to run until the brightness percentage reaches the Low value The default state is Inactive Cabinet Fan Control If set to Active the Cabinet Fan Control sets the high and low temperatures that trigger the display fans The fans will turn on once the PLR temperature sensor reaches the High value The fans will continue to run until the PLR ...

Page 37: ...d of the display input or output content This video plays on a canvas that represents the display size Refer to Figure 75 Figure 75 Monitor Use the arrow and magnifying glass icons at the top of the video feed to re size the monitor window to scale larger or smaller ...

Page 38: ...tored content files The file is deleted as soon as the operator clicks the delete icon next to the file name 5 Click Remove All at the top of the screen to remove all stored content files Note Use caution when removing all stored content files The files are deleted as soon as the operator clicks the Remove All button Supported image types are JPEG PNG and 24 and 32 bit Multiple files can be added ...

Page 39: ...oller Refer to Figure 78 A prompt opens to confirm this action since this causes the display to be blank temporarily Refer to Figure 79 Figure 78 Reset Controller Logs This action exports and saves all the log information from the controller Click Save to export the log information Refer to Figure 80 A dialog box opens prompting the operator to either open the log file or save it to a default down...

Page 40: ...Refer to Figure 82 Signal Backbone Port A Health available for the Display Interface ProLink 6 device type only this tests the ProLink 6 connections via fiber Port A on the PLRs If the fiber going into Port A on a PLR is disconnected the module s connected to that PLR will turn red If the PLR has proper connection and communication via Port A the module s connected to that PLR will turn green Sign...

Page 41: ...is within the acceptable range it will turn green Addresses to Test Choose All Addresses to test all connections To target the test to a specific device enter that device s address Enabled Ports Choose the desired Processor or Display Interface output port to test Refer to Figure 83 Enabling a specific port allows technicians to test the primary and secondary processor links without unplugging the...

Page 42: ...mary PLR Modules Secondary PLR Figure 85 Setup Using Two PLRs In a system using three PLRs to run display sections one PLR output is the primary link and the other PLR ports are secondary links For the setup shown in Figure 86 PLR B is the primary link and PLR A and PLR C are the secondary links PLR B is determined to be the primary link because the starting points of each module group connect to ...

Page 43: ...ick Cycle to restart the Player relay the power is turned off and then back on Refer to Figure 88 After the relay test is completed a success or failure banner opens at the top of the page Display Face The Display Face relay is a standard power control relay Refer to Power Control p 29 for information about configuring relays Click On Off to restart the Display Face relay the power is turned eithe...

Page 44: ...utton to perform a soft restart of the power relay control device Refer to Figure 89 After clicking Reset Power Control a prompt opens to confirm the action since this clears all cycle counts and returns relays to the default state Figure 89 Reset Power Control ...

Page 45: ... to improve the uniform intensity of the entire display Press Start to begin manually calibrating the display A prompt opens to confirm this action since this interrupts the active content on the display Press Start again to open the Module Adjust tool A graphic representation of the display modules opens with adjustment tools along the right side Refer to Figure 91 Figure 91 Calibration Module Ad...

Page 46: ...Click Store to keep the changed calibration values Click Clear Preview to clear the changes Click the red Clear Stored button to delete the module calibration A prompt opens to confirm this action since this removes the stored calibration from the entire display and loads the factory calibration settings Press Yes to reset the calibration to factory settings or No to exit Refer to Figure 95 Figure...

Page 47: ...Create System Backup to save the current system configuration files and translation table A prompt opens to determine whether or not to open these files and where to save them Click Restore System Backup to replace the current system configuration files and translation table with previously saved versions A prompt opens to confirm this action Refer to Figure 97 Figure 97 Restore System Backup Prom...

Page 48: ... Customer ID Number ______________________________________________________ To participate in the Exchange Program follow these steps 1 Call Daktronics Customer Service Market Description Customer Service Number Schools primary through community junior colleges religious organizations municipal clubs and community centers 877 605 1115 Universities and professional sporting events live events for au...

Page 49: ...mber listed on the previous page 2 Receive a Return Materials Authorization RMA number before shipping Refer to the telephone number listed on the previous page 3 Package and pad the item carefully to prevent damage during shipping Electronic components such as printed circuit boards should be placed in an antistatic bag before boxing Daktronics does not recommend packing peanuts when shipping 4 E...

Page 50: ...ge it allows a change of ratio between the brightest red component and weakest red component Refresh Rate Number of times per second a display is updated or repainted NTSC signals have a refresh rate of 30 times per second PAL signals have a refresh rate of 25 times per second LED displays should be refreshed at least 120 times per second RGB Red Green Blue Colors of LEDs used in full color Daktro...

Page 51: ... 47 A Supplementary Documents This section includes the following DD2773153 VIP 5000 Series Quick Guide ...

Page 52: ... 48 This page intentionally left blank ...

Page 53: ...VIP 5000 Series Connections Hardware Setup Connecting to the LED Video Display 1 Locate fiber optic Port A and Port B on the processor 2 Insert duplex LC fiber optic cables into their corresponding ports The cables will click into place when seated properly Refer to Figure 2 and Figure 3 Note Remove fiber dust covers from cables and connectors prior to inserting into ports Connecting to the DVI Vi...

Page 54: ... 1 Connect the power cord to the power jack Refer to Figure 9 2 Plug the other end of the cord into an outlet Connecting Temperature Light Sensors Display Mount Systems 1 Connect the sensor cable s M12 connector to the temperature light port Refer to Figure 10 2 Turn the connector ring clockwise until tightened Rack Mount Systems Connect the sensor cable to the CAN port Refer to Figure 11 Computer...

Page 55: ...e port is typically 85 2 Type Dak into the User name text box Refer to Figure 14 3 Type DakPassword into the Password text box 4 Click OK These are the factory configured login credentials Daktronics strongly recommends changing the password after initial configuration After setting a new password this new password must be entered into the Password text box during login Note Do not lose the passwo...

Page 56: ...ing static images or blanking the display Refer to Figure 15 To configure the processor for a DVI video source follow the steps below 1 Select Configuration from the main menu or click the Input tile on the dashboard 2 Click Input 3 Choose DVI from the Display Mode drop down menu 4 Change the Color Adjustment settings of the DVI video signal with the Brightness Contrast Saturation and Hue slider b...

Page 57: ...information None shows no information playback starts immediately 5 Adjust the Green Mode percentage to set a threshold for dimming the display content 6 Adjust the Gamma number to adjust the middle ranges of color 7 Choose the Color Space setting from the drop down menu 8 Click Save Configuring Brightness To adjust display brightness refer to Figure 17 and follow the steps below 1 Select Configur...

Page 58: ... screen to access the VIP 5000 Series Video Image Processor Operator s Manual DD2773152 Click About under the User icon in the upper right corner of the screen to access the Daktronics website Refer to Figure 18 If further assistance is required Daktronics Customer Service is available 24 7 via phone or online Telephone Domestic U S and Canada 1 800 325 8766 International 1 605 697 4000 Online www...

Page 59: ... 49 B Daktronics Warranty Limitation of Liability This section includes the Daktronics Warranty Limitation of Liability statement ...

Page 60: ... 50 This page intentionally left blank ...

Page 61: ...eplacement parts or Equipment will be new or serviceably used comparable in function and performance to the original part or Equipment and warranted for the remainder of the Warranty Period Purchasing additional parts or Equipment from the Seller does not extend the Warranty Period E Defects shall be defined as follows With regard to the Equipment excepting LEDs a Defect shall refer to a material ...

Page 62: ...rectors employees or agents be liable for any claims asserting or based on a loss of use of the facility or equipment lost business revenues or profits loss of goodwill failure or increased cost of operations loss damage or corruption of data loss resulting from system or service failure malfunction incompatibility or breaches in system security or b any special consequential incidental or exempla...

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