20
Maintenance & Troubleshooting
Symptom/Condition
Possible Cause
Potential Solution
For Wireless
No signal present at mixer
from wireless microphones
The battery is not installed properly in the
transmitter
Reinstall the battery properly
The battery is not providing full power
Charge or replace battery
The transmitter is not switched to the ON
position
Switch the transmitter to the ON position
The transmitter and receiver are set to
different channels
Set to same channel
Interference on wireless
equipment
Competing RF equipment within
frequency band
1.
Scan for clearest group/channel on
microphone receiver.
2.
Switch wireless receiver and
transmitter to an available clear
channel. (
Low audio signal from
wireless device
Improper gain adjustment on mixer input
Set proper mixer input gain levels
Improper gain adjustment on transmitter
output
Set proper transmitter output gain levels
(refer to
Shure
®
Wireless System User
Guide
)
