14CX
4
REV#072023
manufacturer. Parts, under warranty, are shipped at Laguna Tools, Inc.’s cost either by common
carrier, FEDEX ground service, or a similar method.
Technical support to install replacement parts is primarily provided by phone, fax, e-mail, or Laguna
Tools Customer Support Website. The labor required to install replacement parts is the responsibility
of the user. Laguna Tools is not responsible for damage or loss caused by a freight company or other
circumstances not in our control.
All claims for loss or damaged goods must be notified to Laguna Tools within twenty-four hours of
delivery. Please contact our Customer Service Department for more information. Only new machines
sold to the original owner are covered by this warranty. For warranty repair information, contact
respective company subsidiary the saw was purchased from. When a return merchandise
authorization number (RMA) is issued, the customer has 30 days to return the part; otherwise, that
number is canceled and the return will not be accepted. No merchandise shall be returned without an
RMA number.
IMPORTANT – PLEASE READ
Replacement parts/ accessories/ machines are sent free of charge providing the item being replaced
is RETURNED to Laguna Tools Inc., within 30 days. Please KEEP ALL the packaging materials to
repack the parts/accessories/machine being replaced. If the item is a small item a return label will be
enclosed in your package. DO NOT THROW THIS AWAY.
Please package the item and write both INSIDE and OUTSIDE of the box the RMA number which
was provided through an email and or verbally at the time of the request. In the event that the item
(machine) is not returned to Laguna Tools Inc., YOU WILL BE responsible for the cost of the item.
Your credit card will be charged and or your account will be billed. NO SERVICE will be given until
this balance is PAID or the item returned in good condition.
Summary of Contents for LAGUNA 14CX
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