Telematics Information: Terms
of Use
Your vehicle ("Vehicle") may be equipped with one or
more devices that gather information described
below regarding the Vehicle and the environment in
which it may be operating ("Telematics Information").
The devices may periodically send Telematics Infor-
mation to Daimler Trucks North America LLC
("DTNA"). Additionally, DTNA and its dealers may
manually retrieve Telematics Information from the
devices for the purposes described below.
Telematics Information We Collect
and Why We Collect It
The Telematics Information we collect may in-
clude, but is not limited to, the following informa-
tion about the Vehicle:
•
performance
•
operation
•
location
•
speed
•
trips;
•
travel history
•
stop and idle times
•
fuel consumption
•
fault codes
•
diagnostic information
•
steering performance
•
braking performance
•
air bag deployment
•
seatbelt use
•
decelerations
•
other information relating to the performance,
operation, health and safety of the Vehicle.
DTNA gathers this information to improve the perfor-
mance, operation, health and safety of your Vehicle
and other DTNA vehicles and products. Information
is gathered:
•
To enable your subscription services.
DTNA
and other third party service providers have
developed a variety of applications and ser-
vices that are now available to you to optimize
the performance, use, reliability and safe op-
eration of your Vehicle. These services are en-
abled by the Telematics Information we receive
from your Vehicle and will likely be made more
effective in the future by the use of that Telem-
atics Information and similar information we
receive from other DTNA vehicles.
•
To make your Vehicle safer and to improve
its performance.
Depending on the type of
device installed on your Vehicle, DTNA may
periodically update your Vehicle’s on-board
software to improve the performance and safe
use of the Vehicle. We may need to obtain cer-
tain Telematics Information to ensure the effec-
tiveness of these updates.
•
To monitor and manage the health and effi-
ciency of your Vehicle.
Telematics Informa-
tion from your Vehicle may be used by DTNA
and its affiliates, dealers and service providers
to diagnose and resolve problems with your
Vehicle more effectively and to help you main-
tain it.
•
To improve your customer service experi-
ence.
Telematics Information may be used by
DTNA and its affiliates, dealers and service
providers to provide you a more efficient and
effective customer service experience in con-
junction with Vehicle service, maintenance,
field service campaigns and recalls.
•
For product development and product im-
provement.
Telematics Information may be
analyzed and used to identify and resolve per-
formance and safety issues and to develop
improvements to our products that will benefit
you and our future customers.
•
To develop more meaningful product mar-
keting.
Telematics Information may be used to
provide more customized and meaningful infor-
mation to our customers regarding products
and services that best satisfy their operational
requirements and improve the performance of
their businesses.
•
To help match our customers with the right
products.
Telematics Information may be used
to develop future products and services that
best satisfy the operational requirements of our
customers.
Telematics Data
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