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English
SERVICE AND MAINTENANCE
TROUBLESHOOTING
For any enquiries on spare part, please contact your authorized dealer. When any malfunction of the air conditioner
unit is noted, immediately switch off the power supply to the unit. Check the following fault conditions and causes for
some simple troubleshooting tips.
If the fault persists, please call your local dealer / serviceman.
!
CAUTION
Avoid direct contact of any coil treatment cleaners on plastic part. This may cause plastic part to deform as a result of
chemical reaction.
Service Parts
Maintenance Procedures
Period
Indoor Air Filter
Remove any dust adhered on the filter by using a vacuum cleaner or
wash in lukewarm water (below 40°C) with neutral cleaning detergent.
Rinse well and dry the filter before placing it back onto the unit.
Do not use gasoline, volatile substances or chemical to clean the filter.
1.
2.
3.
At least once every
2 weeks.
More frequently
when necessary.
Indoor Unit
Clean any dirt or dust on the grille or panel by wiping it using soft
cloth soaked in lukewarm water (below 40°C) with neutral detergent
solution.
Do not use gasoline, volatile substances or chemical to clean the indoor
unit.
1.
2.
At least once every
2 weeks.
More frequently
when necessary.
Indoor Fan
Check for any abnormal noise.
1.
When necessary.
Fault
Causes/Action
1. The compressor does not start operate after 3 minutes from
starting the air conditioner unit.
- Protection against frequent starting. Wait for 3 to 4 minutes
for the compressor to start operate.
2. The air conditioner unit does not operate.
- Power failure, or the fuse need to be replaced.
- The power plug is disconnected.
- It is possible that your delay timer has been set
incorrectly.
3. The air flow is too low.
- The air filter is dirty.
- The air suction and discharge are clogged.
- The regulated temperature is not high enough.
(applicable for auto-fan mode only)
4. Discharge air flow has bad odor.
- Odors may be caused by cigarettes, smoke particles,
perfume etc. which might have adhered onto the coil.
5. Condensation on the front air grille of the indoor unit.
- This is caused by air humidity after an extended long period
of operation.
- The set temperature is too low, increase the temperature
setting and operate the unit at high fan speed.
6. Water flowing out from the air conditioner unit.
- Switch off unit and call local dealer / serviceman.
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6/10/21 12:38:09 PM
6/10/21 12:38:09 PM