34
6
FAQ
Bug
I can not boot up
the device or can
not control the
device.
Please click RESET button for at least five seconds to restore
factory default setup.
SD card hot swap
Before draw out SD card, please stop record or snapshot first and
then wait for at least 15 seconds to remove the SD card. All the
operations before is to maintain data integrity. Otherwise you can
lose all the data in the SD card!
SD card write
times
Do not set the SD card as the storage media to storage the
schedule record file. It may damage the SD card duration.
I can not use the
disk as the storage
media.
When disk information is shown as hibernation or capacity is 0,
please format it first (Via Web).
I can not upgrade
the device via
network.
The status indication light is shown as red when network upgrade
operation failed. You can use port 3800 to continue upgrade.
Recommended SD
card brand
Kingston 4GB, Kingston 16GB, Kingston32GB, Transcend 16GB,
SanDisk 4GB, SanDisk 32GB.
Usually we recommend the 4GB (or higher) high speed card in case
the slow speed results in data loss.
Audio function
Please use active device for the audio monitor input, otherwise there
is no audio in the client-end.
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