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Dahua ARC5402A-GW, User Manual

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Dahua ARC5402A-GW User Manual Download Page 6

V 

 

 

Preface 

Overview 

This  document  elaborates  device  structure,  installation  and  system  functional  operation  of 

video alarm control panel.   

Symbol Definition 

The following symbols may appear in this document. And their meanings are as follows: 

Symbol 

Note 

 

It indicates a potentially hazardous situation which, if not avoided, could 

result in death or serious injury. 

 

It  indicates  a  moderate  or  low  level  of  potential  danger  which,  if  not 

avoided, could result in minor or moderate injury. 

 

It indicates a potential risk that, if ignored, could result in damage to 

device, loss of data, degraded performance, or unpredictable results. 

 

It means electrostatic-sensitive device. 

 

It means high-voltage danger.   

 

It means intensive laser radiation. 

 

It means that it can help you to solve some problems or save your time. 

 

It means the additional information, which is to emphasize or 

supplement. 

 

Summary of Contents for ARC5402A-GW

Page 1: ...Video Alarm Control Panel User s Manual V1 0 1 ...

Page 2: ...e document including but not limited to guarantees for marketability quality satisfaction application to specific purpose and non infringement of third party rights About this Document This document is for reference only Please refer to the actual product for more details The user shall undertake any losses resulting from violation of guidance in the document In case that PDF document cannot be op...

Page 3: ...e the credentials to your devices to help ensure that only authorized users are able to access the system 2 Change Default HTTP and TCP Ports Change default HTTP and TCP ports for systems These are the two ports used to communicate and to view video feeds remotely These ports can be changed to any set of numbers between 1025 65535 Avoiding the default ports reduces the risk of outsiders being able...

Page 4: ...for multiple users ensure that each user only has rights to features and functions they need to use to perform their job 10 UPnP UPnP will automatically try to forward ports in your router or modem Normally this would be a good thing However if your system automatically forwards the ports and you leave the credentials defaulted you may end up with unwanted visitors If you manually forwarded the HT...

Page 5: ... Ports on the Back of an NVR Cameras connected to the PoE ports on the back of an NVR are isolated from the outside world and cannot be accessed directly 16 Isolate NVR and IP Camera Network The network your NVR and IP camera resides on should not be the same network as your public computer network This will prevent any visitors or unwanted guests from getting access to the same network the securi...

Page 6: ... in death or serious injury It indicates a moderate or low level of potential danger which if not avoided could result in minor or moderate injury It indicates a potential risk that if ignored could result in damage to device loss of data degraded performance or unpredictable results It means electrostatic sensitive device It means high voltage danger It means intensive laser radiation It means th...

Page 7: ...device at well ventilated places don t block its ventilation opening Use the device only within rated input and output range Please don t dismantle the device arbitrarily Please transport use and store the device within allowed humidity and temperature range Power Requirement Please make sure to use batteries according to requirements otherwise it may result in fire explosion or burning risks of b...

Page 8: ...Installation 9 3 5 Host Installation 9 3 5 1 86 Box Installation 9 3 5 2 Non 86 Box Installation 10 4 Operation Instruction 11 4 1 Password Setting 11 4 1 1 First Login 11 4 1 2 Not First Login 11 4 2 Homepage Introduction 12 4 3 Network Setting 14 4 3 1 Wired Network 14 4 3 2 WIFI 15 4 3 3 2G 16 4 3 4 P2P 17 4 4 Wireless Enrollment 18 4 4 1 Add Wireless Device 19 4 4 2 Delete Wireless Device 20 4...

Page 9: ... Device Log 34 4 16 2 View Version Info 35 4 17 Event 36 4 17 1 Search and View Events 36 4 17 2 Play Record 37 4 17 3 Backup Video 37 4 18 Arm and Disarm 38 4 18 1 Arm and Disarm with Shortcut Keys 38 4 18 2 Arm and Disarm with Card 40 4 18 3 Arm and Disarm with Remote Control 41 4 18 4 Arm and Disarm with Mobile Phone APP 42 4 19 Duress Password 42 4 20 View Zone Alarm Info 42 4 21 Sound Recordi...

Page 10: ... built in loudspeaker 1 off wall tamper 1 auxiliary power supply 12V 500mA 4 channel D1 IPCs added Off wall tamper alarm and low battery alarm Report alarm and fault event through SMS Arm and disarm with ID card Leave and play voice message Max 128G SD card to save alarm recording USB flash disk to backup recording import and export configuration 3 7V 1900mAh lithium battery power supply when main...

Page 11: ...2 Figure 1 1 ...

Page 12: ...3 2 Device Structure 2 1 Structure Dimension External dimension of the device is shown in Figure 2 1 and Figure 2 2 The unit is mm Figure 2 1 ...

Page 13: ... view zone alarm info Return to homepage Switch the input method Enter point Return to previous menu Delete info Exit recording playback video preview interface Move up Move down OK Confirm SOS Press this key for 3s to give an emergency alarm Disarm Away arm Stay arm Long press it to record audio up to 30s each time Save it in system Press it once to play the last recording Press it to preview vid...

Page 14: ...when 12V power supply fails Please refer to 3 3 Battery Installation for details USB Port USB port connects storage device to backup linkage video in event info Tamper Switch Prevent individuals from dismantling the device Wiring Duct After arrangement cables go out of wiring duct Cable Port Please refer to Figure 2 5 for mark of every pin Detailed descriptions are as follows PWR 12V power input p...

Page 15: ...lephone port 485 A 485 B 485 device port LAN network port SIM Card Slot Support SIM cards of local operators Initialization Hole Insert both ends of the cable into two holes for about 5s so as to restore factory settings Table 2 2 Figure 2 5 ...

Page 16: ... dismantled when the power is off To dismantle SD card press it inward a bit so SD card will pop up slightly and can be taken out with a tool Figure 3 1 3 2 SIM Card Installation This device supports SIM card in order to report alarm and fault events through short message Step 1 Push slot cover toward cable port flip it up and open the slot cover Step 2 Insert SIM card into the slot in accordance ...

Page 17: ... lithium battery is as follows Some modules with relatively high power consumption cannot work normally including IC ID card arm and disarm is only realized by touching the keys USB HUB WIFI and USB disk local 1 channel relay alarm output RS485 communications voice input audio output local 12V auxiliary power and siren output Key backlight becomes dark Step 1 Put the battery into battery box in ac...

Page 18: ... and lead them out of the wiring duct Figure 3 4 3 5 Panel Installation This device adopts wall installation According to different scenes it consists of 86 box installation and non 86 box installation 3 5 1 86 Box Installation Step 1 Lock installation bracket at fixing hole of 86 box with screw A so as to fix bracket on the wall Step 2 Hang the device on the hook of installation bracket in accord...

Page 19: ...on wall in accordance with position of screw B of bracket and embed expansion bolts Step 2 Fix installation bracket directly on wall with screw B Step 3 Hang the device on the hook of installation bracket in accordance with arrow direction in Figure 3 6 Figure 3 6 ...

Page 20: ...c key to input Password and Confirm In case of wrong input press or press or select Clear to clear the inputted content and input again Step 2 Press or to select Save Then press OK to enter the homepage 4 1 2 Not First Login After login modify password in System Password Step 1 In the homepage press or select System and press OK Step 2 Press or select Password and press OK The interface is shown i...

Page 21: ...ame as old password Step 4 Press or select Save and press OK to save the settings 4 2 Homepage Introduction Enter the homepage after the password is modified during the first login If it is not the first login display Welcome progress bar after start and then display the homepage as shown in Figure 4 3 For details please refer to Table 4 1 Figure 4 3 ...

Page 22: ...represents that voice messages are not read Please press to play Search and view event info backup the linkage videos in the events Realize the following functions Zone Set zone Mode Set the arm mode of the zone realize uniform arm and disarm Wireless enrollment Pairing connection between wireless detectors and panel Camera Manage IPC PGM Program output setting Set active time of wired output sire...

Page 23: ...he homepage press or select System and press OK Step 2 Press or select Network and press OK Step 3 Press or select Net and press OK The interface is shown in Figure 4 4 Figure 4 4 Step 4 Press or select the text box and press numeric keys to enter new address field info Repeat the operation to modify IP Address Subnet Mask Default Gateway DNS1 and DNS2 If DHCP is ticked it is unnecessary to config...

Page 24: ... Step 4 Press or select and press OK Switch to and enable WIFI function Step 5 Press or select Search and press OK Search and display nearby available WIFI info as shown in Figure 4 6 Figure 4 6 Step 6 Press or select needed WIFI and press OK to input password Start connection If the interface displays WIFI info as shown in Figure 4 7 it means that the connection is successful If it displays Not C...

Page 25: ...er to user s manual of mobile phone APP For password input operation please refer to Appendix 1 Operating Instructions of Input Method Figure 4 7 4 3 3 2G Support SIM card report alarm and failure events through SMS short message service 2G function shall be enabled to realize SMS alarm Step 1 In the homepage press or select System and press OK Step 2 Press or select Network and press OK Step 3 Pr...

Page 26: ...ifferentiate from SMS contents Step 6 Press or select Contacts text box and press OK Input a receiver s phone number and press OK Press or again select and press OK to add the phone number to the list Repeat above steps to input other phone numbers as shown in Figure 4 9 Figure 4 9 Step 7 Press or select Save and press OK to save the settings 4 3 4 P2P Enable P2P function open mobile phone APP dir...

Page 27: ...nterface is shown in Figure 4 10 Figure 4 10 Step 4 Press OK to enable or disenable P2P function as shown in Figure 4 11 After enabling P2P function you can scan QR code with APP or directly enter SN to add device and access management device Please refer to relevant user s manual for details Figure 4 11 4 4 Wireless Enrollment Add and delete wireless detectors wireless sirens wireless remote cont...

Page 28: ...hown in Figure 4 13 Figure 4 13 Step 3 Enrollment ways between wireless devices and panel refers to the following introductions for details Wireless detector siren panic button enrollment Power on the detector siren panic button Its indicator light is normally on and then flashes fast representing that it enters enrollment mode and starts enrollment Enrollment success detector siren panic button i...

Page 29: ...uence Taking wireless PIR detector for example position of shell tamper switch is shown in Figure 4 14 Figure 4 14 Remote control enrollment Press any key for 3s If this remote control info is displayed on LCD screen it means that enrollment is successful otherwise enrollment has failed please enroll again Channel no of wireless remote control starts from 35 in sequence 4 4 2 Delete Wireless Devic...

Page 30: ... 4 Press or select Yes and press OK to delete it 4 5 Camera Management Add and delete remote IP camera 4 5 1 Add Camera Step 1 In the homepage press or select Setting and press OK Step 2 Press or select Camera and press OK The interface is shown in Figure 4 16 Add cameras in two ways as follows Red means that the camera is offline ...

Page 31: ...in the same network segment as shown in Figure 4 17 Press corresponding numeric key to page up and down Figure 4 17 Press or select a camera and press OK 2 Add the camera as shown in Figure 4 18 Figure 4 18 Manual adding Press or select and press OK 1 The interface is shown in Figure 4 19 ...

Page 32: ...ording to the user s actual needs It is 37777 by default IP Address Input IP address of the camera Username Password Input username and password to login the camera Protocol Select from Private and Onvif according to actual conditions Press OK to switch Pre record Pre record time before linkage alarm recording At most 2 cameras can enable pre record function Table 4 2 Press or select Save and pres...

Page 33: ...ing camera 4 6 RFID Management Add and delete RFID card After RFID card is added you can use this card to away arm and disarm 4 6 1 Add RFID Card Step 1 In the homepage press or select Setting and press OK Step 2 Press or select RFID and press OK The interface is shown in Figure 4 20 Figure 4 20 Step 3 Press or select and press OK Enter card swiping interface as shown in Figure 4 21 ...

Page 34: ...ss OK to save the settings 4 6 2 Delete RFID Card Step 1 In the homepage press or select Setting and press OK Step 2 Press or select RFID and press OK Step 3 Press or select and press OK to delete this RFID card 4 7 Zone Setting Set zone name and linkage parameters during alarm Step 1 In the homepage press or select Setting and press OK Step 2 Press or select Zone and press OK The interface is sho...

Page 35: ...se of alarm linkage For specific settings please refer to Appendix 1 Operating Instructions of Input Method Zone No It is identified automatically and cannot be set Alarm Out After selection output a linkage alarm when an alarm is triggered in the zone Internal Siren After selection internal siren will send sound when an alarm is triggered in the zone Siren After selection siren will send an alarm...

Page 36: ...press OK to save the settings 4 8 Mode Setting The system provides 3 modes including stay away and custom Add required zone to corresponding mode realize uniform arm and disarm Stay add zones around the house to Stay mode enable Stay mode when you are at home Away add all zones to Away mode enable Away mode when you are out It includes exit time and entry delay Please refer to Table 4 5 for detail...

Page 37: ...the settings 4 9 PGM Setting Set alarm output time siren time and internal siren time Step 1 In the homepage press or select Setting and press OK Step 2 Press or select PGM and press OK The interface is shown in Figure 4 26 Figure 4 26 Step 3 Press or select corresponding parameter text box Step 4 Press numeric keys to input time value Step 5 Press or select Save and press OK to save the settings ...

Page 38: ... in Figure 4 27 Figure 4 27 Step 3 Press or select corresponding check box and press OK to select or cancel Step 4 Press or select Save and press OK to save the settings 4 11 Time Setting Set device time time format and DST 4 11 1 Time Setting Step 1 In the homepage press or select System and press OK Step 2 Press or select Time and press OK Step 3 Press or select Time Setting and press OK The int...

Page 39: ...the homepage press or select System and press OK Step 2 Press or select Time and press OK Step 3 Press or select DST and press OK The interface is shown in Figure 4 29 Figure 4 29 Step 4 Press or select Switch to and start DST function Step 5 Press or select Month Day Hour Minute text box and press numeric keys to input numbers Set DST start time and end time The device will operate according to D...

Page 40: ... please refer to Table 4 4 Parameter Description Date Format It includes yyyy MM dd MM dd yyyy and dd MM yyyy yyyy represents year MM represents month and dd represents day Separator It includes and Time Zone Please set according to local time zone Table 4 4 Step 5 Press or select Save and press OK to save the settings 4 12 Call Center Setting Set 2 groups of call center info After setting telepho...

Page 41: ...et Name Number and User Code of this call center For operation please refer to Appendix 1 Operating Instructions of Input Method Set actual user code of call center Clear is used to delete alarm events that exist in the system but are not sent yet Step 5 Press or select Save and press OK to save the settings 4 13 Delay and Volume Setting Step 1 In the homepage press or select System and press OK S...

Page 42: ...t Delay time Screen Lock Screen on time when there is no operation After screen lock press any key to wake it up Volume Adjust volume of siren and internal siren Tone Turn on or turn off the tone of touching the keys Table 4 5 Step 4 Press or select Save and press OK to save the settings 4 14 SD Card Format Please format SD card during the first use Step 1 In the homepage press or select System an...

Page 43: ...lization Step 1 In the homepage press or select System and press OK Step 2 Press or select Initialization and press OK Step 3 Press or select Initialization and press OK Pop up a confirmation prompt box Step 4 Press or select Yes and press OK It displays Rebooting The device will be rebooted and restore factory defaults 4 16 Info View device log and info 4 16 1 View Device Log Step 1 In the homepa...

Page 44: ...input numbers Then press or select Search to display the last 45 logs within the stipulated time period Figure 4 35 Step 5 Press or select a log and press OK to view detailed info 4 16 2 View Version Info Step 1 In the homepage press or select System and press OK Step 2 Press or select Info and press OK Step 3 Press or select Version Info and press OK View software version serial number and versio...

Page 45: ...17 1 Search and View Events Step 1 In the homepage press or select Event and press OK The interface is shown in Figure 4 37 Figure 4 37 Display the last 45 events press numeric keys to page up and down Step 2 Press or and select The interface is shown in Figure 4 38 Press or select text box and press ...

Page 46: ...m linkage record has been set after an alarm event the record can be played at detailed info interface Step 1 Enter Detailed Info interface according to viewing steps as shown in Figure 4 39 Figure 4 39 Step 2 Press or select record channel and press OK to select it Step 3 Press or select Play and press OK to play and preview the record 4 17 3 Backup Video Backup the linkage record videos of the e...

Page 47: ...e record videos of the selected events will backup in the USB disk 4 18 Arm and Disarm 4 18 1 Arm and Disarm with Shortcut Keys The system provides shortcut keys for stay arm away arm custom arm disarm and etc Before arm please make sure the zone you intend to arm has been added to corresponding arm mode 4 18 1 1 Stay Arm Step 1 Press and password input box will pop up Step 2 Press numeric keys to...

Page 48: ... LCD screen displays Arm so zone of Away Arm mode enters armed status Exit the zone within countdown and the system won t upload the alarm Figure 4 41 4 18 1 3 Custom Arm Step 1 Press 1 and password input box will pop up Step 2 Press numeric keys to input password Step 3 Press OK The system beeps once and status bar at the top of LCD screen displays Arm so zone of Custom Arm mode enters armed stat...

Page 49: ...ure 4 43 4 18 2 Arm and Disarm with Card The system supports to arm and disarm by swiping card but it is only valid for zones in away arm mode Before arming make sure that all designated zones are in away arm mode 4 18 2 1 Arm In disarmed status swipe a card at card swiping area The system beeps all along and enters exit delay countdown LCD shows Arm at the top zones with away arm mode enter armed...

Page 50: ...rm at the top Remove the last arm and all zones enter disarmed status 4 18 3 Arm and Disarm with Remote Control The system supports to arm and disarm with remote control so you can perform stay arm away arm disarm and SOS remotely Before arming make sure that all designated zones are in corresponding armed mode Figure 4 45 ...

Page 51: ...word is to add 1 to the last digit of user password If the last digit is 9 enter 0 as the last digit For example if a user password is 123456 so its corresponding duress password is 123457 If a user password is 123459 then its corresponding duress password is 123450 4 20 View Zone Alarm Info Press 3 in the homepage and Zone interface will pop up as shown in Figure 4 46 means that the zone is in al...

Page 52: ...nd Recording Press to record sound at most 30s each time Save it in system 4 21 2 Playback Press to play the last recording 4 22 Video Preview Press to preview video in the recording channel press or to switch channels and press to exit the preview ...

Page 53: ...At zone configuration interface press or select name text box and press OK Input method will pop up as shown in Figure 4 47 Figure 4 47 Step 2 Press to switch to numeric input status press numeric keys to input 12 as shown in Figure 4 48 Figure 4 48 Step 3 Press OK to input info into the text box When pressing numeric keys to select press or to page up and down in case that the required content do...

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