Dahua ARC2000E-SW Quick Start Manual Download Page 2

 

Cybersecurity  Recommendations

    II 

  Cybersecurity Recommendations 

Mandatory actions to be taken towards cybersecurity

 

1. Change Passwords and Use Strong Passwords:

 

The  number  one  reason  systems  get  “hacked”  is  due  to  having  weak  or  default  passwords.  It  is 
recommended  to  change  default  passwords  immediately  and  choose  a  strong  password  whenever 
possible. A strong password should be made up of at least 8 characters and a combination of special 
characters, numbers, and upper and lower case letters. 

2. Update Firmware

 

As  is  standard  procedure  in  the  tech-industry,  we  recommend  keeping  NVR,  DVR,  and  IP  camera 
firmware up-to-date to ensure the system is current with the latest security patches and fixes. 

“Nice to have” recommendations to improve your network security

 

1. Change Passwords Regularly

 

Regularly change the credentials to your devices to help ensure that only authorized users are able to 
access the system. 

2. Change Default HTTP and TCP Ports:

 

● Change default HTTP and TCP ports for systems. These are the two ports used to communicate and to 
view video feeds remotely. 
● These ports can be changed to any set of numbers between 1025-65535. Avoiding the default ports 
reduces the risk of outsiders being able to guess which ports you are using. 

3. Enable HTTPS/SSL:

 

Set up an SSL Certificate to enable HTTPS. This will encrypt all communication between your devices 
and recorder. 

4. Enable IP Filter:

 

Enabling your IP filter will prevent everyone, except those with specified IP addresses, from accessing the 
system. 

5. Change ONVIF Password:

 

On older IP Camera firmware, the ONVIF password does not change when you change the system’s 
credentials. You will need to either update the camera’s firmware to the latest revision or manually change 
the ONVIF password. 

6. Forward Only Ports You Need:

 

● Only forward the HTTP and TCP ports that you need to use. Do not forward a huge range of numbers to 
the device. Do not DMZ the device's IP address. 
● You do not need to forward any ports for individual cameras if they are all connected to a recorder on 
site; just the NVR is needed. 

7. Disable Auto-Login on SmartPSS:

 

Those using SmartPSS to view their system and on a computer that is used by multiple people should 
disable auto-login. This adds a layer of security to prevent users without the appropriate credentials from 
accessing the system. 

8. Use a Different Username and Password for SmartPSS:

 

 

Summary of Contents for ARC2000E-SW

Page 1: ...Wireless Alarm Hub Quick Start Guide V1 0 0 ZHEJIANG DAHUA VISION TECHNOLOGY CO LTD...

Page 2: ...be changed to any set of numbers between 1025 65535 Avoiding the default ports reduces the risk of outsiders being able to guess which ports you are using 3 Enable HTTPS SSL Set up an SSL Certificate...

Page 3: ...g SNMP you should do so only temporarily for tracing and testing purposes only 12 Multicast Multicast is used to share video streams between two recorders Currently there are no known issues involving...

Page 4: ...rty damage data loss lower performance or unpredictable result TIPS Provides methods to help you solve a problem or save you time NOTE Provides additional information as the emphasis and supplement to...

Page 5: ...a Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienc...

Page 6: ...ations description or errors in print If there is any doubt or dispute please refer to our final explanation Upgrade the reader software or try other mainstream reader software if the Guide in PDF for...

Page 7: ...n rated input and output range Do not dismantle the device arbitrarily Transport use and store the device within allowed humidity and temperature range Power Requirement Use batteries according to req...

Page 8: ...llation Dimension 12 Installation Procedure 12 3 Operation 14 Downloading APP 14 Adding Alarm Hub 14 3 2 1 Adding Alarm Hub through Wired Network 14 3 2 2 Adding Alarm Hub through Wi Fi 19 Pairing wit...

Page 9: ...arm devices conveniently and obtain reliable security service 2G and 4G functions are not standard configurations H1G matches with 2G module whereas H1F matches with 4G module Feature Support maximum...

Page 10: ...shing red light represents alarm or network error Reset Reset the device to initialized status During normal operation press RESET hole for 6s with a needle The indicator will flash red the device wil...

Page 11: ...Error Use the Home tab to apply 1 to the text that you want to app ear here 11 Device dimension 2 unit mm...

Page 12: ...tall this device with expansion screw Drill holes in the wall according to hole positions of the bracket Put expansion tubes into the holes Fix the bracket with self tapping screws After installation...

Page 13: ...Error Use the Home tab to apply 1 to the text that you want to app ear here 13 Installation with screws To ensure normal network connection insert SIM card before power on...

Page 14: ...See Figure 3 1 QR code Android users please go to Android APP market to search and download Imou Apple users please go to Apple Store to search and download Imou Adding Alarm Hub 3 2 1 Adding Alarm Hu...

Page 15: ...e tab to apply 1 to the text that you want to app ear here 15 Login Enter your mailbox and password and then tap Login The Device interface is displayed See Figure 3 3 Tap Sign up if you have not sign...

Page 16: ...tap in the upper right corner The Device adding interface is displayed See Figure 3 4 Remove the bracket and then scan QR code at the bottom of the hub Device adding QR code Optional Or tap Serial num...

Page 17: ...p ear here 17 Device adding serial number Enter serial number of the device select the device in the category of alarm station and then tap Next On the APP interface tap Next Enter the device password...

Page 18: ...On the APP interface tap Next The hub is connecting with cloud See Figure 3 7 Connect cloud Then the hub prompts that it is connected with router successfully The device is added successfully On this...

Page 19: ...me tab to apply 1 to the text that you want to app ear here 19 Add successfully 3 2 2 Adding Alarm Hub through Wi Fi Tap App icon on your mobile phone and start the App The Login interface is displaye...

Page 20: ...e tab to apply 1 to the text that you want to app ear here 20 Login Enter your mailbox and password and then tap Login The Device interface is displayed See Figure 3 10 Tap Sign up if you have not sig...

Page 21: ...ap in the upper right corner The Device adding interface is displayed See Figure 3 11 Remove the bracket and then scan QR code at the bottom of the hub Device adding QR code Optional Or tap Serial num...

Page 22: ...r serial number of the device select the device in the category of alarm station and then tap Next Press and hold the function key on the top of the hub for more than 5 seconds until the indicator lig...

Page 23: ...to app ear here 23 Enable WLAN on your mobile phone tap hub hotspot Hotspot Wi Fi name is AlarmHub hub serial number and then tap Connect on the pop up interface See Figure 3 14 Connect The hotspot is...

Page 24: ...n 3 2 1 Adding Alarm Hub through Wired Network On the APP interface tap Next Enter the device password on the pop up interface See Figure 3 16 Enter the device password On the APP interface tap Next S...

Page 25: ...Error Use the Home tab to apply 1 to the text that you want to app ear here 25 Select Wi Fi Enter Wi Fi password On the APP interface tap Next The hub is connecting with cloud See Figure 3 19...

Page 26: ...26 Connect cloud Then the hub prompts that it is connected with router successfully The device is added successfully On this interface you can name your device configure time zone and DST See Figure...

Page 27: ...ot of electricity The battery has moderate electricity The battery has insufficient electricity Battery query error The battery is offline The Battery is charging The hub is charging with power adapte...

Page 28: ...ant to app ear here 28 Select hub Tap Next According to the interface prompts insert one battery into battery compartment of door contact and ensure its electrodes are correct See Figure 3 22 Insert b...

Page 29: ...Operation Tick the confirmation that Related operations have been completed and then tap Next The pairing process is going on See Figure 3 24 Pairing process After several seconds the door contact is...

Page 30: ...p ear here 30 Add successfully Tap Complete Arming the Door Contact After the door contact is added to arming mode an alarm will be triggered only in armed status Tap App icon on your mobile phone and...

Page 31: ...ror Use the Home tab to apply 1 to the text that you want to app ear here 31 Added Device Tap Accessory list is displayed See Figure 3 27 Accessory Table 3 2 Opening status description Icon Descriptio...

Page 32: ...t you want to app ear here 32 Icon Description The door is open The door is closed Offline and unknown status Query error Tap Mode Switch on the interface Switch the mode according to your needs See F...

Page 33: ...ror Use the Home tab to apply 1 to the text that you want to app ear here 33 Away mode Disarm mode Optional Tap Settings in Figure 3 28 home mode Home mode setting interface is displayed See Figure 3...

Page 34: ...hat you want to app ear here 34 Home mode setting The accessory is disarmed by default in home mode Tap to arm the accessory Optional Tap Settings in Figure 3 29 away mode Away mode setting interface...

Page 35: ...Details 3 5 1 Device Details Tap App icon on your mobile phone and start the App The Device interface is displayed See Figure 3 33 Device Table 3 3 Accessory status description Status Description Onl...

Page 36: ...pply 1 to the text that you want to app ear here 36 Accessory In case of alarm you can tap Ignore Sound to stop the alarm sound Tap in the upper right corner Device Details interface is displayed See...

Page 37: ...intensity operator setting and contact person number Maximum 8 contact person numbers can be configured In case of alarm a message will be sent to all the configured contact person numbers For operat...

Page 38: ...tector is opened Battery Level Show remaining electricity of the battery Protection Status Show protection status including Armed and Disarmed Linkage Siren Tap Linkage Siren and then tap on the inter...

Page 39: ...s no wired network and Wi Fi and 2G 4G card is inserted into the hub the hub uses 2G 4G network This following configuration is valid only when the hub is offline When the hub is online you can search...

Page 40: ...e text that you want to app ear here 40 Device details Tap Network Config The Wi Fi config interface is displayed See Figure 3 39 Wi Fi config On the APP interface tap Next Enter the device password o...

Page 41: ...Wi Fi network and enter Wi Fi password according to interface prompts Deleting the Door Contact Method 1 In APP check accessory details and delete according to prompts Method 2 Press RESET key for 6s...

Page 42: ...iring again 3 Accessory is triggered without any response Solution Check if electric quantity of accessory battery is sufficient Check if the accessory has been added to arm mode Check if the hub is a...

Page 43: ...nection Wired Network 1 channel 10 100M Ethernet RJ 45 port Standby Power Supply CR18650 battery 2150 mAh Supply Voltage DC5V 2A Power Consumption 10W Working Temperature 10 C to 55 C Dimension 125 12...

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