User’s Manual
13
Appendix 1 Troubleshooting
Appendix Table 1-1 FAQ
Faults occurring
Possible solutions
The power indicator light is not on
Check if the power is on.
Check if the power cord is connected.
Impossible plug-and-play
Check if the function of plug-and-play of thedevice
is compatible with PC.
Check if the display card is compatible withthe
plug-and-play function.
Dimming picture
Adjust brightness and contrast.
Flickering picture or picture
with ripples
There may be electrical appliances orequipment
with electronic disturbance.
The power indicator light
is on (flickering), but the
monitor has no pictures.
Check if the PC power is on.
Check if the PC display card is inserted properly.
Check if the signal cable of the monitor is correctly
connected with the PC.
Check the signal cable plug of the monitor andmake
sure everypin has no bending.
Observe the indicator light by pressing the Caps Lock
key on the PC keyboard and check if the PC is working.
Color shortage
(red, green and blue)
Check the signal cable of the monitor and makesure
every pin has no bending.
The picture is not in the
middle, or the size is not right
Hot key(AUTO)
Picture with color difference
(white looks not white)
Adjust RGB color or reselect color temperature.
NOTE
The above workarounds are for reference only. If you have any problems, please contact the after-sales
service center or find a professional to help.
