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7

Troubleshooting

This table lists various minor problems concerning the function of the hood, possible causes, and their solutions. If you 

experience an issue listed in this table, try resolving the problem yourself by applying the corresponding solution. If you are 

unable to resolve the problem, contact Dacor. (See 

Warranty and Service

 for business hours and phone number.)

Problem

Cause(s)

Solution

Nothing Works (control 

panel not lit; fan/lights not 

working)

Main power switch is OFF
Power to hood OFF

Check the main power switch inside the hood; turn on power at junction/fuse 

box; check for tripped breaker or blown fuse

Power outage

Call your electric company

Hood not connected to power source

Have qualified electrician connect hood to power source

Light(s) not working (con-

trol panel lit; fan working)

Light bulb loose

Screw in bulb completely (Pg. 6).

Light bulb burned out

Replace bulb (Pg. 6).

Fan not drawing heat and 

smoke properly

Fan speed too low

See 

Operating Instructions

 section.

Filters clogged/dirty
Open window, draft, HVAC interference

Make sure filters are clean and free of grease/debris.
Check for drafts and airflow interference

Damper jammed shut
Ducting clogged

Consult qualified installation professional*

Fan shuts off by itself

Hood’s “Timed” feature was set

If timer is set, fan turns off after 10 min. (

Timed Feature

, Pg. 4)

Fan not working (control 

panel lit; lights working)

Fan electrical malfunction

Call for service.

Fan comes on by itself

Hood’s AUTO-ON feature was started

Fan comes on automatically when temp exceeds 140°F (60°C); AUTO-ON 

feature protects control panel from damage due to overheating; if fan is set 

to OFF, fan automatically turns off when the temperature goes below 140°F 

(60°C); this safety feature cannot be turned off (details, Pg. 4)

* The ducting that vents heat/smoke from the range-hood chimney to the outside is not manufactured/warranted/serviced by Dacor. The consumer is responsible for 

having a qualified individual install/maintain the ducting.

Summary of Contents for HWHE36

Page 1: ...ds Part No 113918 Rev A HWHE30 36 48 HWHP30 36 48 Ta b l e o f C o n t e n t s Important Safety Instructions 1 Parts of the Hood 3 Operating Instructions 4 Care and Cleaning 5 Troubleshooting 7 Warran...

Page 2: ...ives suggestions and remedies that may pre empt a call forservice Valuable customerinput helps us continually improve ourproducts and services so feel free to contact ourCustomerAssurance Team forassi...

Page 3: ...nufacturer If you have questions contact the manufacturer b Before servicing cleaning the unit turn power off at the service panel and lock the service disconnecting means so power cannot be switched...

Page 4: ...ould blow over the cooking surface and hood Always run the hood fans when using your range cooktop Concerning children Never leave children in the vicinity of an operating range cooktop Never let chil...

Page 5: ...trol panel lights flash for a few seconds as the control panel re boots F FILTERS These keep grease grime out of the fan s The number of filters depends on the hood model Hood Dimensions Features HWHP...

Page 6: ...50 hours of fan use the Clean Filter light E above comes on indicating the filters may need to be cleaned 1 Simultaneously press hold the Fan B and Timer D buttons for three seconds or until the ligh...

Page 7: ...ch or scratch the grease channel along the hood s bottom rear edge If you cannot reach the filters from the floor Dacor recom mends you use a stepstool or similar sturdy device to help you reach up in...

Page 8: ...water always wiping with the grain For best results Dacor recommends you use Dacor Stain less Steel Cleaner according to package directions Do not clean with abrasive cleaners or abrasive cloths Rins...

Page 9: ...6 Fan not drawing heat and smoke properly Fan speed too low See Operating Instructions section Filters clogged dirty Open window draft HVAC interference Make sure filters are clean and free of grease...

Page 10: ...oduct and for promptly notifying Dacor of product shortages damage shipping errors For details clarification on the subject of FOB Factory contact Dacor Customer Service at the toll free number provid...

Page 11: ......

Page 12: ...what purpose was the product purchased A Replacement only C New Home B Part of a Remodel D Other 4 What is yourhousehold income A Under 75 000 D 150 000 200 000 B 75 000 100 000 E 200 000 250 000 C 10...

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