32
Warranty
What Is Covered
CERTIFICATE OF WARRANTIES: DACOR RANGES
WITHIN THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF
COLUMBIA, AND CANADA*:
FULL ONE-YEAR WARRANTY
If your DACOR product fails to function within one year of
the original date of purchase, due to a defect in material or
workmanship, DACOR will remedy the defect without charge
to you or subsequent users. The owner must provide proof of
purchase upon request, and have the appliance accessible for
service.
Warranty is null and void if non-CSA approved product is
transported from the U.S.
OUTSIDE THE FIFTY STATES OF THE U.S.A., THE DISTRICT
OF COLUMBIA, AND CANADA:
LIMITED FIRST YEAR WARRANTY
If your DACOR product fails to function within one year of
the original date of purchase, due to a defect in material or
workmanship, DACOR will furnish a new part, F.O.B. factory,
to replace the defective part. All delivery, installation, and labor
costs are the responsibility of the purchaser. The owner must
provide proof of purchase, upon request, and have the appliance
accessible for service.
What Is Not Covered
Service calls to educate the customer in the proper use and
care of the product.
Failure of the product when used for commercial, business,
rental or any application other than for residential consumer
use.
Replacement of house fuses or fuse boxes, or resetting of
circuit breakers.
Damage to the product caused by accident, fire, flood, or other
acts of God.
Breakage, discoloration or damage to glass, metal surfaces,
plastic components, trim, paint, or other cosmetic finish, caused
by improper usage or care, abuse, or neglect.
THE REMEDIES PROVIDED FOR IN THE ABOVE EXPRESS
WARRANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES.
THEREFORE, NO OTHER EXPRESS WARRANTIES ARE
MADE, AND OUTSIDE THE FIFTY STATES OF THE UNITED
STATES, THE DISTRICT OF COLUMBIA, AND CANADA, ALL
IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED
TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE
LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF
ORIGINAL PURCHASE. IN NO EVENT SHALL DACOR BE
LIABLE FOR INCIDENTAL EXPENSE OR CONSEQUENTIAL
DAMAGES. NO WARRANTIES, EXPRESS OR IMPLIED, ARE
MADE TO ANY BUYER FOR RESALE.
Some states do not allow limitations on how long an implied
warranty lasts, or do not allow the exclusion or limitation of
inconsequential damages, so the above limitations or exclusions
may not apply to you. This warranty gives you specific legal rights,
and you may also have other rights that vary from state to state.
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Warranty and Service
Product Maintenance
Do not perform any maintenance other than that instructed in the
Cleaning and Maintenance
section of this manual. A qualified
service technician should perform all other service.
If You Need Service
Before you request service, please review the
Before You Call
for Service
section on pages 30 - 31. If you have performed the
checks in the
Problem Solution Guide
and the problem has
not yet been remedied, please contact us at one of the numbers
below. Prior to requesting service, it is helpful to be familiar with
the warranty terms and conditions listed in the
Warranty
section.
For warranty repairs, call:
Dacor Distinctive Service
Phone: (877) 337-3226 (U.S.A. and Canada)
Monday — Friday 6:00 am to 4:00 pm Pacific Time
For a list of Dacor service agents for non-warranty repairs:
Dacor Customer Service
Phone: (800) 793-0093 (U.S.A. and Canada)
Monday — Friday 6:00 am to 5:00 pm Pacific Time
You may also write us at:
Dacor Customer Service
1440 Bridge Gate Drive
Diamond Bar, CA 91765
Contact us through our web site at:
www.Dacor.com
At Dacor, we believe that our quality of service equals that of
our product. Should your experience with our service network
or product be different, please contact our Customer Service
Team and share your encounter with us. We will do our utmost to
resolve the situation for you and deliver on our Dacor promise.
If you need anything clarified, just let us know.
