58 English
W
arr
anty and Servic
e
Warranty and Service
4.
WHAT ARE THE LIMITATIONS ON IN-HOME WARRANTY SERVICE?
In-home service is subject to availability, and it is not available in all areas of Canada. In-home
service will only be provided if the Product is unobstructed and easily accessible from floor level
to service personnel. If repair cannot be completed during in-home service or if in-home service
is not available in your area, you may be directed to deliver the Product to a Dacor Authorized
Service Center for warranty service. The cost of transportation of the Product to and from a
Dacor Authorized Service Centre shall be paid by the Purchaser unless we elect to provide that
transportation at our discretion.
To receive in-home service, the Purchaser must first contact Dacor Customer Care for problem
determination and service procedures. All in-home warranty repairs must be performed by a
Dacor Authorized Service Center. Valid proof of purchase must be presented to us at the time that
service is requested and before warranty services are rendered.
When in-home service is not available, the Purchaser must return the Product to a Dacor
Authorized Service Center for analysis. Assistance on where to deliver the Product can be
obtained by contacting our Customer Service center. The cost of transporting the Product to or
from the Authorized Service Center must be paid by the Purchaser.
5.
WHAT ARE THE LIMITS OF OUR LIABILITY?
EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, OUR LIABILITY IS SUBJECT TO
THE FOLLOWING LIMITATIONS:
(A) THE PURCHASER TAKES THE PRODUCT “AS IS” AND WE MAKE NO WARRANTY OR
REPRESENTATION OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT.
(B) THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, WITH
RESPECT TO THE PRODUCT
(C) IN PARTICULAR, AND WITHOUT LIMITING THE GENERALITY OF THE FOREGOING PARAGRAPHS
(A) AND (B), WE MAKE NO WARRANTY, CONDITION OR REPRESENTATION AS TO ANY OF
THE FOLLOWING: (i) THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE OR USE; (ii) TITLE OR NON-INFRINGEMENT; (iii) DESIGN, CONDITION,
QUALITY, OR PERFORMANCE OF THE PRODUCT; (iv) THE WORKMANSHIP OF THE PRODUCT
OR THE COMPONENTS CONTAINED THEREIN; (v) COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING TO THE
PRODUCT.
3.
WHAT IS NOT COVERED
The remedies provided for in this Limited Warranty are available only within Canada.
This Limited Warranty does not cover any defect, malfunction, failure or damage caused by or
resulting from any of the following:
(a) removal, installation, re-installation, maintenance, or service of the Product that was not
authorized by us; (b) accident, fire, flood, power interruption, power surges, incorrect line voltage
or supply or electrical current, fuses, house wiring, circuit breakers, connectors not supplied by
us, unusual electrical or electromechanical stress, acts of God, or acts of nature; (c) misuse, abuse,
neglect, mishandling, misapplication, alteration or modification of the Product or any part of
the Product; (d) use of the Product in conjunction with products, equipment, utilities, services,
parts, supplies, accessories, applications, external wiring, connectors, or ancillary or peripheral
equipment not supplied or authorized by us; (e) uses for which the Product was not intended.
Further, this Limited Warranty does not cover: (i) any Product or part from which the serial
number has been removed or on which the serial number has been made illegible. Removing
the serial number on any Product or rendering it illegible on any Product will immediately
void the Limited Warranty for that Product; (ii) any damage whatsoever that occurs during
shipment of the Product once the Product has been accepted by the Purchaser; (iii) any damage
whatsoever resulting from any failure to follow operating, maintenance or environmental
instructions contained in any instruction booklet or owner’s manual available in connection
with the Product; (iv) service fees for travel to islands and remote areas, which include but are
not limited to, ferries, toll roads, or other travel expenses; (v) replacement of house fuses, fuse
boxes, or resetting of circuit breakers; (vi) liability or responsibility for damage to surrounding
property including cabinetry, floors, ceilings and other structures or objects; (vii) the cost of
service calls for instructions, for the correction of installation errors, for customer adjustments
that are explained in the Product owner’s manual, or where the Product operates according to
the Product’s specifications. There may be a service charge for service calls made for issues not
covered under this Limited Warranty; (viii) breakage, discoloration or damage to glass, metal
surfaces, plastic components, trim, paint, or other cosmetic finish caused by improper usage, care,
abuse, or neglect; (ix) except as noted above, consumable parts such as filters and light bulbs are
not covered and are the responsibility of the Purchaser; (x) commercial, business, or rental use,
or any application other than residential consumer use; (xi) colour variation due to differences in
painted parts, kitchen lighting, product placement, and other factors;
We do not warrant or guarantee uninterrupted or error-free operation of the Product.
