24
Warranty and Service
Warranty
What is Covered:
CERTIFICATE OF WARRANTIES:
DACOR REFRIGERATORS
WITHIN THE FIFTY STATES OF THE
U.S.A., THE DISTRICT OF COLUMBIA AND
CANADA:
FULL ONE-YEAR WARRANTY
The warranty applies only to the Dacor
appliance sold to the first use purchaser,
starting from the date of original retail
purchase or closing date for new
construction, whichever period is longer.
Warranty is valid on products purchased
brand new from a Dacor Authorized Dealer,
or other seller authorized by Dacor.
Getting Help
Before you request service:
1. Review the
Before You Call For
Service
section of this manual.
2. Use the helpful tips found in our
Problem Solution Guide
.
3. Become familiar with the warranty terms
and conditions of your product.
4. If none of these tips or suggestions
resolves your problem, call our Customer
Service center at the number below.
Dacor’s Customer Service center is available
6:00
am
– 5:00
pm
Pacific Time
For warranty repairs or questions and for
Dacor Distinctive Service (DDS) in the
US and Canada: Phone: (800) 793-0093,
extension 2822
For non-warranty repairs or questions in the
US and Canada Phone: (800) 793-0093,
extension 2813
Contact us through our web site at:
www.dacor.com/contact-us
If your Dacor product fails to function within
one year of the original date of purchase, due
to a defect in material or workmanship, Dacor
will remedy it without charge to you.
All cosmetic damage (such as scratches on
stainless steel, paint/ porcelain blemishes,
etc.) to the product or included accessories
must be reported to Dacor within 60 days
of the original purchase date to qualify for
warranty coverage.
Water filter: For 30 days from the date of
purchase, when the filter is operated and
maintained according to instructions attached
to or furnished with the product, Dacor will
pay for replacement parts to correct defects
in materials and workmanship.
LIMITATIONS OF COVERAGE
Service will be provided by a Dacor
designated service company during regular
business hours. Please note service
providers are independent entities and are
not agents of Dacor.
Dealer display and model home display
products with a production date greater
than 5 years, products sold “As Is,” and
products installed for non-residential use,
which include but not limited to religious
organizations, fire stations, bed and
breakfast, and spas carry a one year parts
warranty only. All delivery, installation,
labor costs, and other service fees are the
responsibility of the purchaser.
Warranty will be null and void on product
that has altered, defaced, or missing serial
numbers and tags.
The owner must provide proof of purchase
or closing statement for new construction
upon request. All Dacor products must be
accessible for service.
Warranty is null and void if non-ETL or non-
CUL approved product is transported from
the U.S.A.
