18
Before You Call for Service
Problem Solution Guide (cont.)
Problem
May Be Caused By
What to Do
Chipping or breaking
of glassware
Improper loading
Do not overload. Load between rack prongs, not
over them. Glasses loaded over prongs will not be
supported and may chip or break. Make sure glassware
is secure and can’t come loose. Always use the top
rack for delicate items.
Dishes are not clean
Spray arms do not rotate
properly
Make sure that both spray arms rotate freely. Make
sure that items do not obstruct movement of spray
arms. If necessary, clear any obstructions.
Make sure holes in spray arms are not blocked. If
necessary, clean spray arms. See page 15.
Incorrect detergent use
Use only correct amount of dishwasher detergent
according to water hardness. See page 8. Fill
dispenser only when ready to start the dishwasher.
Do not use old or caked detergent. Store dishwasher
detergent in dry place and in a closed container.
Change the dishwasher detergent if results are still
poor.
Cycle selected is too short
Select normal or heavy wash cycle.
Incorrect loading
Make sure dishes and flatware are loaded properly.
See
Loading Your Dishwasher
section. Make sure
all items are loaded securely and do not tip over. Avoid
placing very tall glasses in the corners of the rack.
Filter system clogged or not
installed properly
Make sure filter system is clean and properly installed.
See page 13.
Detergent build-up in
dishwashing compartment
Pour a teaspoon to tablespoon of citric acid crystals
or white vinegar into the pre-wash compartment in
the detergent dispenser. Run a normal cycle with no
dishes.
Chucks of food left on
dishes or in dishwasher
compartment due to drain
outlet cover being removed
Check to make sure drain outlet cover is in place. See
page 14.
Whitish-blue sticky film
on dishes
To much rinse agent
See page 12 to change rinse agent dispenser
setting. If water is very soft, you may need to dilute the
rinse agent, see page 9.
Using liquid rinse agent
with a detergent that
already contains rinse
agent
Do not use rinse agent with detergent that contains
rinse agent or change detergent type.
Spotting and filming
Hard water/incorrect use of
dishwasher detergent
Use correct amount of dishwasher detergent or change
detergent type. See page 8.
NOTE:
phosphate free
detergents do not work well with hard water.
You may need a home water softener.
No rinse agent
Make sure rinse agent dispenser is full.
Rinse agent dispenser not
set correctly
See pages 9 and 12.
Too little water
Make sure water valve is fully open. Make sure that
water pressure is between 4.2 and 140 psi and flow
rate is a minimum of 3.0 gpm.
