13
Troubleshooting
Visit www.da-lite.com/products/product_videos.php to find
installation and troubleshooting tutorials. You will also find a link
to Live Chat for interactive support.
You can contact us by email at [email protected] or by phone at
800.622.3737 or 574.267.8101 with any additional troubleshooting
questions.
Symptom
Cause
Solution
Screen will not operate
and motor does not hum.
Incorrect line voltage.
Verify 115-125V (or 220-240V). If insufficient voltage, rewire
incoming electric line.
Blown fuse.
Replace fuse.
Tripped circuit breaker.
Reset circuit breaker.
No power to operating switch
or junction.
Check above. Tighten all loose wire connections. Correct any
improper connections.
Down Position
Check for power across black and white leads.
Up Position
Check for power across red and white leads.
Screen will not operate
and motor does not hum.
Power at junction box.
Thermal overload tripped.
Let motor cool down for 15 minutes. Try again.
Broken wire in the “down” or “up” position.
Check for continuity. Cut off old splice and reconnect.
Defective motor, limit switch or capacitor.
Replace motor assembly. NOTE: Motor is a sealed assembly.
Capacitor burned out.
Replace motor assembly.
Screen does not stop
at correct position.
Limit switch out of adjustment.
See Screen Adjustment section.
Noise.
NOTE: Screen will operate
with a low pitched hum.
Squeaking, rubber end plug rubbing on motor.
Center roller in case.
Grinding. Foreign object in screen rubbing on roller
or fabric.
Remove.
Gear noise.
Replace motor assembly.
Coasting.
Defective brake.
Replace motor assembly.
Fabric hangs crooked.
Screen not installed properly.
Check for level and plumb.
Fabric has backed up inside case.
Adjust “down” limit switch slowly until roller is exposed and
wrinkle comes out, then readjust for proper drop.
Fabric is damaged.
Replace fabric.
Metallic noise when screen
finishes retracting.
Up limit is set too high. Solution: See Appendix A
for limit switch adjustment.
Arms are not aligned properly. Solution: See Appendix B for
arm adjustment.
Camera Support:
http://www.logitech.com/en-us/support/webcam-c930e-business?crid=405&osid=14&bit=64
Speakerphone Support:
http://www.jabra.com/support/Jabra-SPEAK-410-MS_7410-109
Summary of Contents for ViewShare Tensioned Advantage Electrol...
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