TROUBLESHOOTING
SYMPTOM
1. Screen will not operate or will not go
“down”
.
Motor does
not
hum.
Motor
hums.
2. Screen will not move
upward.
Motor does
not
hum.
Motor
hums.
3. Door will
not
open.
CAUSE
(a)
Blown facility fuse.
(b) Tripped facility circuit breaker.
(c)
No power
to operating switch or
junction box.
Power at junction box.
(d) Thermal overload tripped.
(e) Broken wire in the
“down”
position.
(f)
Defective motor, limit switch or
capacitor.
(g) Temporary binding.
(h) Capacitor burned out.
(a)
Blown facility fuse.
(b) Tripped facility circuit breaker.
(c)
No power
at operating switch or
junction box.
(d) Open door limit switch.
Power at junction box
(e) Thermal overload tripped.
(f)
Broken wire in the
“up”
position.
(g) Defective motor, limit switch or
capacitor.
(h) Temporary binding.
(i)
Capacitor burned out.
(a)
Hinge is bound or has a foreign
substance on it which does not allow
it to open by gravity.
SOLUTION
(a)
Replace facility fuse.
(b) Reset facility circuit breaker.
(c)
Check above. Tighten all loose wire
connections. Recheck wiring. See
installation instructions.
“Down” Position
Check for power across black and white
leads.
(d) Let motor cool down for 15 minutes.
Try again.
(e) Check for continuity.
(f)
Replace motor assembly.
NOTE: Motor is a sealed assembly.
(g) With power
“off”
, turn roller by hand
to free binding.
(h) Replace motor assembly.
(a)
Replace facility fuse.
(b) Reset facility circuit breaker.
(c)
Check above. Tighten all loose wire
connections. See above.
“Up” Position
Check for power across red and
white leads.
(d) Replace switch.
(e) Let motor cool down for 15 minutes.
Try again.
(f)
Check for continuity.
(g) Replace motor assembly.
NOTE: Motor is a sealed assembly.
(h) With power
“off”
, turn roller by hand
to free binding.
(i)
Replace motor assembly.
(a)
Check installation to free door. Clear
any foreign substance; i.e., paint or
plaster from hinge.
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