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xStack

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DGS-3200 Series Layer 2 Gigabit Ethernet Managed Switch

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Web Pages.....................................................................................................................................................................................................37

Appendix A – Technical Specifications........................................................................................................38

Appendix B – Cables and Connectors..........................................................................................................40

Appendix C – Module Specs and Cable Lengths ........................................................................................41

Appendix D – Glossary..................................................................................................................................42

Warranties ......................................................................................................................................................44

Technical Support..........................................................................................................................................50

International Offices......................................................................................................................................77

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Summary of Contents for xStack DGS-3200 Series

Page 1: ...Hardware Installation Guide ProductModel xStack DGS 3200 Series Layer2ManagedGigabit Ethernet Switch Release 1 35 ...

Page 2: ...ictly forbidden Trademarks used in this text D Link and the D LINK logo are trademarks of D Link Computer Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products D Link Computer Corporation disclaims any proprietary interest in tr...

Page 3: ...tic environment this product may cause radio interference in which case the user may be required to take adequate measures Warnung Dies ist ein Produkt der Klasse A Im Wohnbereich kann dieses Produkt Funkstoerungen verursachen In diesem Fall kann vom Benutzer verlangt werden angemessene Massnahmen zu ergreifen Precaución Este es un producto de Clase A En un entorno doméstico puede causar interfere...

Page 4: ...allation Guidelines 17 Installing the Switch without a Rack 18 Attaching Brackets to a Switch for Rack Mounting 19 Mounting the Switch in a Standard 19 Rack 20 Installing the Switch on a Wall 21 Power On 22 Power Failure 22 Installing SFP Ports 23 Connecting the Switch 24 Switch to End Node 24 Switch to Switch 24 Connecting To Network Backbone or Server 27 Introduction to Switch Management 28 Mana...

Page 5: ...Ethernet Managed Switch v Web Pages 37 Appendix A Technical Specifications 38 Appendix B Cables and Connectors 40 Appendix C Module Specs and Cable Lengths 41 Appendix D Glossary 42 Warranties 44 Technical Support 50 International Offices 77 ...

Page 6: ...e system messages or prompts appearing on screen For example You have mail Bold font is also used to represent filenames program names and commands For example use the copy command Boldface Typewriter Font Indicates commands and responses to prompts that must be typed exactly as printed in the manual Initial capital letter Indicates a window name Names of keys on the keyboard have initial capitals...

Page 7: ...ice any product except as explained in the system documentation Opening or removing covers that are marked with the triangular symbol with a lightning bolt may expose the user to electrical shock Only a trained service technician should service components inside these compartments If any of the following conditions occur unplug the product from the electrical outlet and replace the part or contact...

Page 8: ...rong plugs to help ensure proper grounding Do not use adapter plugs or remove the grounding prong from a cable If using an extension cable is necessary use a 3 wire cable with properly grounded plugs Observe extension cable and power strip ratings Make sure that the total ampere rating of all products plugged into the extension cable or power strip does not exceed 80 percent of the ampere ratings ...

Page 9: ...fter a component is inserted into the rack carefully extend the rail into a locking position and then slide the component into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Ensure that proper airflow is provided to components in the rack Do not step on or stand on any component whe...

Page 10: ...he electronic components such as the microprocessor This can be done by periodically touching an unpainted metal surface on the chassis The following steps can also be taken prevent damage from electrostatic discharge ESD 1 When unpacking a static sensitive component from its shipping carton do not remove the component from the antistatic packing material until ready to install the component in th...

Page 11: ...or the networking professional The Switch has a combination of 1000BASE T ports and SFP ports that may be used in uplinking various network devices to the Switch including PCs hubs and other switches to provide a gigabit Ethernet uplink in full duplex mode The SFP Small Form Factor Portable combo ports are used with fiber optical transceiver cabling in order to uplink various other networking devi...

Page 12: ... Power saving mode support Broadcast Ping support Dual configuration support Simple Network Time Protocol support System Log support SMTP Log support High performance switching engine performs forwarding and filtering at full wire speed up to 20Gbps DGS 3200 10 32Gbps DGS 3200 16 Full and half duplex for all gigabit ports Full duplex allows the switch port to simultaneously transmit and receive da...

Page 13: ... 2863 IF MIB RFC 2618 RADIUS Authentication Client MIB Private MIB RFC 2674 for 802 1p IEEE 802 1X MIB RS 232 DCE console port for Switch management Provides parallel LED display for port status such as link act speed etc Web based GUI compatible with Internet Explorer 5 5 or later Netscape 8 0 or later and Firefox 2 0 or later Ports Eight or 14 10BASE T 100BASE TX 1000BASE T Gigabit ports Two Com...

Page 14: ...ink Act for each port on the Switch including SFP port LEDs A separate table below describes LED indicators in more detail Figure 1 1 Front Panel View of DGS 3200 10 Figure 1 2 Front Panel View of DGS 3200 16 LED Indicators The Switch supports LED indicators for Power Console and Port LEDs Figure 1 3 LED Indicators for DGS 3200 10 Figure 1 4 LED Indicators for DGS 3200 16 ...

Page 15: ...ght denotes a valid 10 or 100Mbps link on the port while a blinking amber light indicates activity on the port at 10 or 100Mbps These LEDs will remain dark if there is no link activity on the port Combo SFP Ports LED indicators for the Combo ports are located above the ports and numbered 1 9 and 2 10 DGS 3200 10 1 15 and 2 16 DGS 3200 16 A steady green light denotes a valid 1000Mbps link on the po...

Page 16: ...ock these openings Leave at least 6 inches of space at the rear and sides of the Switch for proper ventilation Be reminded that without proper heat dissipation and air circulation system components might overheat which could lead to system failure or even severely damage components Figure 1 7 Side Panels of DGS 3200 10 Figure 1 8 Side Panels of DGS 3200 16 ...

Page 17: ...tting up the Switch Install the Switch on a sturdy level surface that can support at least 6 6 lb 3 kg of weight Do not place heavy objects on the Switch The power outlet should be within 1 82 meters 6 feet of the Switch Visually inspect the power cord and see that it is fully secured to the AC power port Make sure that there is proper heat dissipation from and adequate ventilation around the Swit...

Page 18: ... the Switch if installing on a desktop or shelf Attach these cushioning feet on the bottom at each corner of the device Allow enough ventilation space between the Switch and any other objects in the vicinity Figure 2 1 Prepare DGS 3200 10 for installation on a desktop or shelf Figure 2 2 Prepare DGS 3200 16 for installation on a desktop or shelf ...

Page 19: ...19 rack using the provided mounting brackets Use the following diagrams as a guide Figure 2 3 Fasten mounting brackets on the DGS 3200 10 Figure 2 4 Fasten mounting brackets on the DGS 3200 16 Fasten the mounting brackets to the Switch using the screws provided With the brackets attached securely the Switch can be mounted in a standard rack as shown below ...

Page 20: ...Stack DGS 3200 Series Layer 2 Gigabit Ethernet Managed Switch 20 Mounting the Switch in a Standard 19 Rack Figure 2 5 Installing the DGS 3200 10 in a rack Figure 2 6 Installing the DGS 3200 16 in a rack ...

Page 21: ...tch on a Wall The Switch can be mounted on a wall Use the following diagrams and the installation steps on the next page as a guide Figure 2 7 Fasten mounting brackets on the back of the DGS 3200 10 to a wall Figure 2 8 Fasten mounting brackets on the back of the DGS 3200 16 to a wall ...

Page 22: ...holes Each sleeve anchor should be nearly flush with the wall the Switch is being mounted to 4 Complete the installation by firmly tightening each screw If the Switch is being mounted on a cement wall D Link recommends using a concrete sleeve anchor such as the one depicted below that is part of the optional D Link Wall Mount kit DRE KIT018 The D Link Wall Mount kit consists of 8 screws 4 concrete...

Page 23: ...e figure below for installing the SFP ports in the Switch In addition DEM 210 Single Mode 100BASE FX and DEM 211 Multi Mode 100BASE FX SFP transceivers are supported WDM transceivers supported include DEM 330T TX 1550 RX 1310nm DEM 330R TX 1310 RX 1550nm DEM 331T TX 1550 RX 1310nm and DEM 331R TX1310 RX 1550 Figure 2 11 Inserting the fiber optic transceivers into the DGS 3200 10 Figure 2 12 Insert...

Page 24: ...for each UTP port will light green or amber when the link is valid A blinking LED indicates packet activity on that port Switch to Switch There is a great deal of flexibility on how connections are made using the appropriate cabling Connect a 10BASE T hub or switch to the Switch via a twisted pair Category 3 4 or 5 UTP STP cable Connect a 100BASE TX hub or switch to the Switch via a twisted pair C...

Page 25: ... DGS 3200 Series Layer 2 Gigabit Ethernet Managed Switch 25 Figure 3 2 Connect the DGS 3200 16 to a port on a switch with straight or crossover cable Figure 3 3 An example of a typical DGS 3200 10 connection ...

Page 26: ...xStack DGS 3200 Series Layer 2 Gigabit Ethernet Managed Switch 26 Figure 3 4 An example of a typical DGS 3200 16 connection ...

Page 27: ... speed of 1000 100 or 10Mbps in full or half duplex mode The fiber optic ports can operate at both 100Mbps and 1000Mbps in full duplex mode Connections to the Gigabit Ethernet ports are made using a fiber optic cable or Category 5e copper cable depending on the type of port A valid connection is indicated when the Link LED is lit Figure 3 5 Uplink connection to a server PC or switch stack Figure 3...

Page 28: ...r can configure the Switch monitor the LED panel and display statistics graphically using a web browser such as Netscape Navigator version 6 2 and higher or Microsoft Internet Explorer version 5 0 and higher 2 SNMP Based Management The Switch can be managed with an SNMP compatible console program The Switch supports SNMP version 1 0 version 2 0 and version 3 0 The SNMP agent decodes the incoming S...

Page 29: ...ows 2000 Service Pack 2 or later is installed Windows 2000 Service Pack 2 allows use of arrow keys in HyperTerminal s VT100 emulation See www microsoft com for information on Windows 2000 service packs After you have correctly set up the terminal plug the power cable into the power receptacle on the back of the Switch The boot sequence appears in the terminal After the boot sequence completes the ...

Page 30: ...rface Figure 4 1 Boot up display in console screen Managing the Switch for the First Time The Switch supports user based security that can allow prevention of unauthorized users from accessing the Switch or changing its settings This section tells how to log onto the Switch via out if band console connection NOTE The passwords used to access the Switch are case sensitive for example S is not the s...

Page 31: ...ser name will give the user privileged access to the Switch s management software After the initial login define new passwords for both default user names to prevent unauthorized access to the Switch and record the passwords for future reference To create an administrator level account for the Switch do the following 1 At the CLI login prompt enter create account admin followed by the user name an...

Page 32: ...ary in the level of security provided between the management station and the network device In SNMP v 1 and v 2 user authentication is accomplished using community strings which function like passwords The remote user SNMP application and the Switch SNMP must use the same community string SNMP packets from any station that has not been authenticated are ignored dropped The default community string...

Page 33: ...ddress by the factory This MAC address cannot be changed and can be found by entering the command show switch into the command line interface as shown below Figure 4 4 show switch command The Switch s MAC address also appears in the Device Information and System Information windows of the Web based management interface The IP address for the Switch must be set before using the Web based manager Th...

Page 34: ...an IP Address In the above example the Switch was assigned an IP address of 10 24 22 100 with a subnet mask of 255 0 0 0 The system message Success indicates that the command was executed successfully The Switch can now be configured and managed via Telnet and the CLI or via the Web based management ...

Page 35: ... different ways to access the same internal switching software and configure it Thus all settings encountered in web based management are the same as those found in the console program Logging onto the Web Manager To begin managing the Switch simply run the browser installed on your computer and point it to the IP address you have defined for the device The URL in the address bar should read somet...

Page 36: ...Area 1 Select the folder or window to display Open folders and click the hyperlinked window buttons and subfolders contained within them to display windows Area 2 Presents a graphical near real time image of the front panel of the Switch This area displays the Switch s ports and expansion modules and shows port activity depending on the specified mode Some management functions including port monit...

Page 37: ... and related windows Bandwidth Control Traffic Control 802 1p Default Priority 802 1p User Priority and QoS Scheduling Mechanism Security Contains the following main folders windows and related windows Safeguard Engine Trusted Host IP MAC Port Binding IMP Global Settings IMP Port Settings IMP Entry Settings DHCP Snooping Entries MAC Block List Port Security Port Security Settings Port Lock Entries...

Page 38: ...ransfer Rates Ethernet Fast Ethernet Gigabit Ethernet Fiber Optic Half duplex Full duplex 10 Mbps 20Mbps 100Mbps 200Mbps 2000Mbps SFP Mini GBIC Support IEEE 802 3z 1000BASE LX DEM 310GT transceiver IEEE 802 3z 1000BASE SX DEM 311GT transceiver IEEE 802 3z 1000BASE SX DEM 312GT2 transceiver IEEE 802 3z 1000BASE LH DEM 314GT transceiver IEEE 802 3z 1000BASE ZX DEM 315GT transceiver IEEE 802 3z 100BA...

Page 39: ...DGS 3200 10 1 69kg DGS 3200 16 1 86kg EMI CE Class A FCC Class A VCCI Class A C Tick Report Safety UL CB Report Performance Transmission Method Store and forward Packet Buffer DGS 3200 10 128K Byte 1M bit per device DGS 3200 16 786K Byte 6M bit per device Packet Filtering Forwarding Rate Full wire speed for all connections 1 488 095 pps per port for 1000Mbps MAC Address Learning Automatic update D...

Page 40: ...The following diagrams and tables show the standard RJ 45 receptacle connector and their pin assignments Appendix B 1 The standard RJ 45 port and connector RJ 45 Pin Assignments Contact MDI X Port MDI II Port 1 RD receive TD transmit 2 RD receive TD transmit 3 TD transmit RD receive 4 1000BASE T 1000BASE T 5 1000BASE T 1000BASE T 6 TD transmit RD receive 7 1000BASE T 1000BASE T 8 1000BASE T 1000BA...

Page 41: ...ASE T Category 5e UTP Cable Category 5 UTP Cable 1000 Mbps 100m 100BASE TX Category 5 UTP Cable 100 Mbps 100m 10BASE T Category 3 UTP Cable 10 Mbps 100m DEM 310GT 1000Base LX Single mode 10km DEM 311GT 1000ase SX Mutli mode 500m DEM 312GT2 1000Base SX Multi mode 2km DEM 314GT 1000BASE LH Single mode 50km DEM 315GT 1000BASE ZX Single mode 80km DEM 210 100BASE FX Single mode 15km DEM 211 100BASE FX ...

Page 42: ...adcast A message sent to all destination devices on the network broadcast storm Multiple simultaneous broadcasts that typically absorb available network bandwidth and can cause network failure console port The port on the Switch accepting a terminal or modem connector It changes the parallel arrangement of data within computers to the serial form used on data transmission links This port is most o...

Page 43: ... connection SNMP Simple Network Management Protocol A protocol originally designed to be used in managing TCP IP internets SNMP is presently implemented on a wide range of computers and networking equipment and may be used to manage many aspects of network and end station operation Spanning Tree Protocol STP A bridge based system for providing fault tolerance on networks STP works by allowing the ...

Page 44: ...ided that the Software is properly installed on approved hardware and operated as contemplated in its documentation D Link further warrants that during the Software Warranty Period the magnetic media on which D Link delivers the Software will be free of physical defects The customer s sole and exclusive remedy and the entire liability of D Link and its suppliers under this Limited Warranty will be...

Page 45: ...maintenance or repair voids this Limited Warranty Disclaimer of Other Warranties EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN THE PRODUCT IS PROVIDED AS IS WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS ...

Page 46: ...adio or television reception If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into ...

Page 47: ...he defective Hardware will be refunded by D Link upon return to D Link of the defective Hardware All Hardware or part thereof that is replaced by D Link or for which the purchase price is refunded shall become the property of D Link upon replacement or refund Limited Software Warranty D Link warrants that the software portion of the product Software will substantially conform to D Link s then curr...

Page 48: ...at occurs in shipment due to act of God failures due to power surge and cosmetic damage and Any hardware software firmware or other products or services provided by anyone other than D Link Disclaimer of Other Warranties EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN THE PRODUCT IS PROVIDED AS IS WITHOUT ANY WARRANTY OF ANY KIND INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY FITNES...

Page 49: ...und to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this manual may cause harmful interfere...

Page 50: ...this product U S and Canadian customers can contact D Link technical support through our website or by phone Tech Support for customers within the United States D Link Technical Support over the Telephone 877 354 6555 Monday to Friday 8 00am to 5 00pm PST D Link Technical Support over the Internet http support dlink com email support dlink com Tech Support for customers within Canada D Link Techni...

Page 51: ...e you a speedy resolution for your problem D Link UK Ireland Technical Support over the Telephone United Kingdom 08456 12 0003 BT 3p per minute peak 1 5p per minute off peak 0 5p per minute weekends UK Pence per minute Other carriers could be lower Times Mon Fri 9 00am 6 00pm Sat 10 00am 2 00pm Ireland 1890 886 899 5 cents per minute peak 4 5 cents per minute off peak Times Mon Fri 9 00am 6 00pm S...

Page 52: ...dbuch finden Sie auf der Website von D Link D Link bietet kostenfreie technische Unterstützung für Kunden innerhalb Deutschlands Österreichs der Schweiz und Osteuropas Unsere Kunden können technische Unterstützung über unsere Website per E Mail oder telefonisch anfordern Telefon 49 1805 2787 Web http www dlink de E Mail support dlink de 52 ...

Page 53: ...r le site web D Link Vous pouvez contacter le service technique de D Link par notre site internet ou par téléphone Assistance technique D Link par téléphone 0 820 0803 03 0 12 min Hours Monday Friday 9h to 13h and 14h to 19h Saturday 9h to 13h and from 14h to 16h Assistance technique D Link sur internet Web http www dlink fr E mail support dlink fr 53 ...

Page 54: ...mo documentación técnica en el sitio web de D Link D Link ofrece asistencia técnica gratuita para clientes residentes en España durante el periodo de garantía del producto Asistencia Técnica de D Link por teléfono 34 902 30 45 45 0 067 min Lunes a Viernes de 9 00 a 14 00 y de 15 00 a 18 00 Web http www dlink es E mail soporte dlink es 54 ...

Page 55: ...upporto tecnico Gli ultimi aggiornamenti e la documentazione sono disponibili sul sito D Link Supporto Tecnico dal lunedì al venerdì dalle ore 9 00 alle ore 19 00 con orario continuato Telefono 02 39607160 Web http www dlink it supporto html E mail tech dlink it 55 ...

Page 56: ...s free technical support for customers within Benelux for the duration of the warranty period on this product Benelux customers can contact D Link technical support through our website or by phone Netherlands 0900 501 2007 0 15ppm anytime Web www dlink nl Belgium 070 66 06 40 0 175ppm peak 0 0875ppm off peak Web www dlink be Luxemburg 32 70 66 06 40 Web www dlink be 56 ...

Page 57: ... bezpłatną pomoc techniczną klientom w Polsce w okresie gwarancyjnym produktu Klienci z Polski mogą się kontaktować z działem pomocy technicznej firmy D Link za pośrednictwem Internetu lub telefonicznie Telefoniczna pomoc techniczna firmy D Link 48 12 25 44 000 Land Line 0 60 PLN min Mobile 1 09 PLN min Pomoc techniczna firmy D Link świadczona przez Internet Web http www dlink pl E mail dlink fixi...

Page 58: ...ánce firmy D Link D Link poskytuje svým zákazníkům bezplatnou technickou podporu Zákazníci mohou kontaktovat oddělení technické podpory přes webové stránky mailem nebo telefonicky Telefon 225 281 553 Land Line 1 78 CZK min Mobile 5 40 CZK min Telefonická podpora je v provozu PO PÁ od 09 00 do 17 00 Web http www dlink cz suppport E mail support dlink cz 58 ...

Page 59: ... Managed Switch Technikai Támogatás Meghajtó programokat és frissítéseket a D Link Magyarország weblapjáról tölthet le Tel 06 1 461 3001 Fax 06 1 461 3004 Land Line 14 99 HUG min Mobile 49 99 HUF min Web http www dlink hu E mail support dlink hu 59 ...

Page 60: ...bruker dokumentasjon på D Links web sider D Link tilbyr sine kunder gratis teknisk support under produktets garantitid Kunder kan kontakte D Links teknisk support via våre hjemmesider eller på tlf D Link Teknisk telefon Support 800 10 610 Hverdager 08 00 20 00 D Link Teknisk Support over Internett Web http www dlink no 60 ...

Page 61: ...ink s hjemmeside D Link tilbyder gratis teknisk support til kunder i Danmark i hele produktets garantiperiode Danske kunder kan kontakte D Link s tekniske support via vores hjemmeside eller telefonisk D Link teknisk support over telefonen Tlf 7026 9040 Åbningstider kl 08 00 20 00 D Link teknisk support på Internettet Web http www dlink dk 61 ...

Page 62: ...et Managed Switch Teknistä tukea asiakkaille Suomessa D Link tarjoaa teknistä tukea asiakkailleen Tuotteen takuun voimassaoloajan Tekninen tuki palvelee seuraavasti numerosta 0800 114 677 Arkisin klo 9 21 Internetin kautta Web http www dlink fi 62 ...

Page 63: ...a mer information om mjukvaru uppdateringar och annan användarinformation D Link tillhandahåller teknisk support till kunder i Sverige under hela garantitiden för denna produkt D Link Teknisk Support via telefon 0770 33 00 35 Vardagar 08 00 20 00 D Link Teknisk Support via Internet Web http www dlink se 63 ...

Page 64: ...zações de software e documentação de utilizador no site de D Link Portugal http www dlink pt A D Link fornece suporte técnico gratuito para clientes no Portugal durante o período de vigência de garantia deste produto Assistência Técnica da D Link na Internet Web http www dlink pt E mail soporte dlink es 64 ...

Page 65: ...δες της D Link Η D Link προσφέρει στους πελάτες της δωρεάν υποστήριξη στον Ελλαδικό χώρο Μπορείτε να επικοινωνείτε με το τμήμα τεχνικής υποστήριξης μέσω της ιστοσελίδας ή μέσω τηλεφώνου D Link Hellas Support Center Κεφαλληνίας 64 11251 Αθήνα Τηλ 210 86 11 114 Δευτέρα Παρασκευή 09 00 17 00 Φαξ 210 8611114 Web http www dlink gr FTP ftp www dlink it E mail support dlink gr 65 ...

Page 66: ...abit Ethernet Managed Switch Tehnička podrška Hvala vam na odabiru D Link proizvoda Za dodatne informacije podršku i upute za korištenje uređaja molimo vas da posjetite D Link internetsku stranicu na www dlink eu Web www dlink biz hr 66 ...

Page 67: ...bit Ethernet Managed Switch Tehnična podpora Zahvaljujemo se vam ker ste izbrali D Link proizvod Za vse nadaljnje informacije podporo ter navodila za uporabo prosimo obiščite D Link ovo spletno stran www dlink eu Web www dlink biz sl 67 ...

Page 68: ...er 2 Gigabit Ethernet Managed Switch Suport tehnica Vă mulţumim pentru alegerea produselor D Link Pentru mai multe informaţii suport şi manuale ale produselor vă rugăm să vizitaţi site ul D Link www dlink eu Web www dlink ro 68 ...

Page 69: ...to Friday 9 30AM to 7 00PM http www dlink co in support productsupport aspx Indonesia Malaysia Singapore and Thailand Tel 62 21 5731610 Indonesia Tel 1800 882 880 Malaysia Tel 65 66229355 Singapore Tel 66 2 719 8978 9 Thailand Monday to Friday 9 00am to 6 00pm http www dlink com sg support e mail support dlink com sg Korea Tel 82 2 890 5496 Monday to Friday 9 00am to 6 00pm http www d link co kr e...

Page 70: ... to 5 00pm http www dlink co il support e mail support dlink co il Pakistan Tel 92 21 4548158 or 92 21 4548310 Sunday to Thursday 9 00am to 6 00pm http support dlink me com e mail support pk dlink me com South Africa and Sub Sahara Region Tel 27 12 665 2165 08600 DLINK for South Africa only Monday to Friday 8 30am to 9 00pm South Africa Time http www d link co za Turkey Tel 90 212 2895659 Monday t...

Page 71: ... доступны на Интернет сайте D Link D Link предоставляет бесплатную поддержку для клиентов в течение гарантийного срока Клиенты могут обратиться в группу технической поддержки D Link по телефону или через Интернет Техническая поддержка D Link 495 744 00 99 Техническая поддержка через Интернет http www dlink ru e mail support dlink ru 71 ...

Page 72: ...a 21 00 pm Soporte Técnico Help Desk Colombia Teléfono 01800 9525465 Lunes a Viernes 07 00 am a 20 00 pm Soporte Técnico Help Desk Ecuador Teléfono 1800 035465 Lunes a Viernes 07 00 am a 20 00 pm Soporte Técnico Help Desk El Salvador Teléfono 800 6335 Lunes a Viernes 06 00 am a 19 00 pm Soporte Técnico Help Desk Guatemala Teléfono 1800 8350255 Lunes a Viernes 06 00 am a 19 00 pm Soporte Técnico He...

Page 73: ...ite da D Link Brasil www dlinkbrasil com br A D Link fornece suporte técnico gratuito para clientes no Brasil durante o período de vigência da garantia deste produto Suporte Técnico para clientes no Brasil Telefone São Paulo 11 2185 9301 Segunda à sexta Das 8h30 às 18h30 Demais Regiões do Brasil 0800 70 24 104 E mail e mail suporte dlinkbrasil com br 73 ...

Page 74: ...問題台灣地區用戶可以透過我們的網站電子郵件或電話等方式與D Link台灣地區技術支援工程師聯絡 D Link 免付費技術諮詢專線 0800 002 615 服務時間週一至週五早上8 30 到晚上9 00 不含周六日及國定假日網站 http www dlink com tw 電子郵件 dssqa_service dlink com tw 如果您是台灣地區以外的用戶請參考D Link網站全球各地分公司的聯絡資訊以取得相關支援服務產品保固期限台灣區維修據點查詢請參考以下網頁說明 http www dlink com tw 產品維修使用者可直接送至全省聯強直營維修站或請洽您的原購買經銷商 74 ...

Page 75: ...s Update perangkat lunak dan dokumentasi pengguna dapat diperoleh pada situs web D Link Dukungan Teknis untuk pelanggan Dukungan Teknis D Link melalui telepon Tel 62 21 5731610 Dukungan Teknis D Link melalui Internet Email support dlink co id Website http support dlink co id 75 ...

Page 76: ... 的官方網站找到產品的軟件升級和使用手冊办公地址北京市东城区北三环东路 36 号环球贸易中心 B 座 26F 02 05 室邮编 100013 技术支持中心电话 8008296688 028 66052968 技术支持中心传真 028 85176948 维修中心地址北京市东城区北三环东路 36 号环球贸易中心 B 座 26F 02 05 室邮编 100013 维修中心电话 010 58257789 维修中心传真 010 58257790 网址 http www dlink com cn 办公时间周一到周五早09 00到晚18 00 76 ...

Page 77: ...International Offices ...

Page 78: ... Company Business Home Business Personal Use 2 How many employees work at installation site 1 employee 2 9 10 49 50 99 100 499 500 999 1000 or more 3 What network protocol s does your organization use XNS IPX TCP IP DECnet Others__________________________________________________________________________________________________________________________ 4 What network operating system s does your orga...

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