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D-Link DWA-182 User Manual

Section 6 - Troubleshooting

Make sure that the DWA-182 AC1200 MU-MIMO Wi-Fi USB Adapter is properly seated in the computer’s USB port.

If Windows does not detect the hardware upon insertion of the adapter, make sure to completely remove drivers that were previously loaded.

The computer does not recognize the DWA-182 AC1200 MU-MIMO Wi-Fi USB Adapter.

• Check that the LED indicators for the broadband modem are indicating normal activity. If not, there may be a problem with the

broadband connection.

• Check that the LED indicators on the wireless router are functioning properly. If not, check that the AC power and Ethernet cables

are firmly connected.

• Check that the IP address, subnet mask, gateway, and DNS settings are correctly entered for the network

The computer with the DWA-182 installed is unable to connect to the wireless network and/or the Internet.

Summary of Contents for WA182D1

Page 1: ...DWA 182 User Manual Version 4 01 10 12 2017 AC1200 MU MIMO Wi Fi USB Adapter ...

Page 2: ... 7 Disable Other Wireless Adapters 8 Wireless Installation Considerations 10 Adapter Installation 11 Connect to a Wireless Network 14 Windows 10 14 Windows 8 1 Windows 8 16 Windows 7 18 Wireless Security 19 What is WPA 19 Troubleshooting 20 Wireless Basics 24 Wireless Modes 28 Networking Basics 29 Check your IP address 29 Statically Assign an IP address 30 Technical Specifications 31 Warranty 32 T...

Page 3: ... Cable only available in some regions CD with drivers and software System Requirements A computer or laptop with an available USB 2 0 or USB 3 0 port Windows 10 8 1 8 7 Vista or XP Service Pack 3 CD ROM Drive A 802 11ac 802 11n 802 11g or 802 11a access point or wireless router Product Overview Package Contents ...

Page 4: ...ompatible with all of your current wireless products no updates or adapters necessary What is wireless AC 802 11ac is a new networking standard that produces high throughput wireless speed on the 5GHz band What does this mean for your home network Flawless HD video streaming faster gaming and lag free Skype and Facetime calls all with lessWi Fi interference for smooth lightning fast performance An...

Page 5: ...Technology for use in 2 4GHz or 5GHz Networks Wireless AC Wave 2 Technology for Superior Wireless Performance Access Secure Networks using WPA or WPA2 Wi Fi Protected Setup WPS Push Button for Easy Connection to a Wireless Network USB Extension Cable for Placement Flexibility Using a USB 1 1 port will adversely affect throughput ...

Page 6: ...iew Hardware Overview 1 WPS Button Press the WPS button to automatically connect to a WPS enabled wireless router or access point and establish connectivity Refer to Push Button on page 13 2 USB Connector Used to connect the DWA 182 to your computer 1 2 ...

Page 7: ... Verify the settings such as the SSID and security settings of the network s you want to connect to Remove Existing Installations If you ve installed a different manufacture s adapter or a different model D Link adapter make sure the software is uninstalled before installing the new software Some utilities may cause a conflict with the new software If you plan to use multiple adapters at different...

Page 8: ...Link wireless adapter it is recommended to disable the wireless adapter as well as any unused Ethernet adapters From the desktop right click on the My Computer icon and select Properties Click the Hardware tab and then click Device Manager Scroll down the list and click the sign to the left of Network Adapters Right click the adapter you would like to disable and select Disable ...

Page 9: ...allation Click Yes to disable the adapter When the adapter is disabled a down arrow or a grayed icon will be displayed Disabling the adapter will not remove the drivers If you would like to use the adapter simply right click it and select Enable ...

Page 10: ...hat is 1 5 feet thick 5 meters at a 45 degree angle appears to be almost 3 feet 1 meter thick At a 2 degree angle it looks over 42 feet 14 meters thick Position devices so that the signal will travel straight through a wall or ceiling instead of at an angle for better reception 3 Building materials make a difference A solid metal door or aluminum studs may have a negative effect on range Try to po...

Page 11: ...are from the D Link CD Turn on the computer and Insert the D Link DWA 182 Driver CD in the CD ROM drive If the CD Autorun function does not automatically start on your computer go to Start Run In the run box type D autorun exe where D represents the drive letter of your CD ROM drive When the autorun screen appears click Install Adapter Installation ...

Page 12: ...xt to continue By default setup will install to the default location C Program Files D Link DWA 182 where C represents the drive letter of your hard drive Insert the adapter into an available USB port on your computer Click Next to continue If the Found New Hardware Wizard appears click Cancel ...

Page 13: ...ect to your network press theWPS button on the adapter and hold for two seconds until the wizard screen appears 2 Press the WPS button located on your access point or router to continue This screen will appear once you have successfully established connection with your network ...

Page 14: ... password security key of the device you are connecting to To join an existing network locate the wireless network icon in the taskbar next to the time display and click on it Wireless Icon Clicking on this icon will display a list of wireless networks which are within range of your computer Select the desired network by clicking on its SSID Connect to a Wireless Network Windows 10 ...

Page 15: ...toentertheWi Fipassword networksecuritykey forthewireless network Enter the password into the box and click Next to connect to the network You can also use Wi Fi Protected Setup WPS to connect to the wireless network Press the WPS button on your device and you will be automatically connected It may take 20 30 seconds to connect to the wireless network If the connection fails please verify that the...

Page 16: ...the wireless computer icon in your system tray lower right corner next to the time 2 A list of available wireless networks will appear 3 Click the wireless network SSID you want to connect to and then click Connect 4 If the network is secure encrypted enter the Wi Fi password security key and click Next ...

Page 17: ...nnot access the Internet confirm the encryption by reviewing the profile or check theTCP IP settings for your wireless adapter Refer to the Networking Basics section in this manual for more information 5 Click either to enable or disable file sharing 6 You will now be connected to your wireless network ...

Page 18: ... Detected bubble click on the center of the bubble to access the utility or The utility will display any available wireless networks in your area Click on a network displayed using the SSID and click the Connect button If you get a good signal but cannot access the Internet check your TCP IP settings for your wireless adapter Refer to the Networking Basics section in this manual for more informati...

Page 19: ... Standard instead of TKIP User authentication which is generally missing inWEP through the extensible authentication protocol EAP WEP regulates access to a wireless network based on a computer s hardware specific MAC address which is relatively simple to be sniffed out and stolen EAP is built on a more secure public key encryption system to ensure that only authorized network users can access the ...

Page 20: ...roblems that can occur during the installation and operation of the DWA 182 Read the following descriptions if you are having problems The examples below are illustrated inWindows 7 If you have a different operating system the process on your computer will be similar Go to Start Computer right click Properties This will bring up the System settings under the Windows Control Panel ...

Page 21: ...next to Network Adapters Right click on D Link DWA 182 USB Adapter Select Properties to check that the drivers are installed properly LookunderDeviceStatustocheckthatthedeviceisworkingproperly ClickOKtocontinue D Link DWA 182 USB Adapter D Link DWA 182 Wireless USB Adapter ...

Page 22: ...A 182 AC1200 MU MIMO Wi Fi USB Adapter Check that the LED indicators for the broadband modem are indicating normal activity If not there may be a problem with the broadband connection Check that the LED indicators on the wireless router are functioning properly If not check that the AC power and Ethernet cables are firmly connected Check that the IP address subnet mask gateway and DNS settings are...

Page 23: ...point Double click on the WLAN icon in the taskbar click on Configuration to change the settings for the wireless adapter If Security is enabled make sure that the correct encryption keys are entered on both the DWA 182 and the access point Double click on the WLAN icon in the taskbar click Encryption Check to see that the key selected is set to the same key as other devices on the network ...

Page 24: ...reless LANs are used increasingly in both home and office environments and public areas such as airports coffee shops and universities Innovative ways to utilizeWLAN technology are helping people to work and communicate more efficiently Increased mobility and the absence of cabling and other fixed infrastructure have proven to be beneficial for many users Wireless users can use the same applicatio...

Page 25: ... types of wireless networks Wireless Local Area Network WLAN and Wireless Personal Area Network WPAN Wireless Local Area Network WLAN In a wireless local area network a device called an Access Point AP connects computers to the network The access point has a small antenna attached to it which allows it to transmit data back and forth over radio signals With an indoor access point as seen in the pi...

Page 26: ...as a wireless solution for it Home Gives everyone at home broadband access Surf the web check email instant message and etc Gets rid of the cables around the house Simple and easy to use Small Office and Home Office Stay on top of everything at home as you would at office Remotely access your office network from home Share Internet connection and printer with multiple computers No need to dedicate...

Page 27: ...etting up a wireless network Tips Here are a few things to keep in mind when you install a wireless network Centralize your router or access point Make sure you place the router access point in a centralized location within your network for the best performance Try to place the router access point as high as possible in the room so the signal gets dispersed throughout your home If you have a two s...

Page 28: ...ng to another computer for peer to peer communication using wireless network adapters on each computer An Infrastructure network contains an access point or wireless router All the wireless devices or clients will connect to the wireless router or access point An ad hoc network contains only clients such as laptops with wireless USB adapters All the adapters must be in ad hoc mode to communicate W...

Page 29: ...teps below Click Start All Programs Accessories Command Prompt You may need administrative access to run this application For all additional prompt windows inquiring of running the command prompt application select Yes OK or Continue At the prompt type ipconfig and press Enter This will display the IP address subnet mask and default gateway of your adapter If the address is 0 0 0 0 check your adap...

Page 30: ...cted to your network Highlight Internet Protocol Version 4 TCP IPv4 and click Properties Click Use the following IP address and enter an IP address that is on the same subnet as your network or LAN IP address on your router or network Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure that the number you choose is n...

Page 31: ...32 F to 104 F 0 C to 40 C Operating Humidity 10 to 90 maximum non condensing Dimensions 97x19x12 mm 3 82x0 75x0 47 inches Weight 15 65 grams Certifications FCC Class B CE C Tick IC Maximum wireless signal rate derived from IEEE Standard 802 11ac 802 11n and 802 11g specifications Actual data throughput will vary Network conditions and environmental factors including volume of network traffic build...

Page 32: ...Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s a...

Page 33: ... ne doivent pas être situés ou fonctionner en conjonction avec une autre antenne ou un autre émetteur exception faites des radios intégrées qui ont été testées 4 The County Code Selection feature is disabled for products marketed in the US Canada 4 La fonction de sélection de l indicatif du pays est désactivée pour les produits commercialisés aux États Unis et au Canada Radiation Exposure Statemen...

Page 34: ... LAN devices Avertissement 1 les dispositifs fonctionnant dans la bande 5150 5250 MHz sont réservés uniquement pour une utilisation à l intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux 2 le gain maximal d antenne permis pour les dispositifs utilisant les bandes 5250 5350 MHz et 5470 5725 MHz doit se conformer à la limit...

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