DIR-457
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TECHNICAL SUPPORT
United Kingdom (Mon-Fri)
website: http://www.dlink.co.uk FTP: ftp://ftp.dlink.co.uk
Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)
Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am- 05.30pm)
(BT 10ppm, other carriers may vary.)
Ireland (Mon-Fri)
All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)
Phone rates: €0.05ppm peak, €0.045ppm off peak times
TROUBLESHOOTING
SETUP AND CONFIGURATION PROBLEMS
1. HOW DO I CONFIGURE MY DIR-457 MYPOCKET ROUTER WITHOUT THE CD, OR CHECK
MY WIRELESS NETWORK NAME (SSID) AND WIRLESS ENCRYPTION KEY?
- Open the D-Link Connection Manager and go to the WiFi Router settings page.
- Alternatively, connect your DIR-457 to your PC wirelessly. Open a web browser and enter the
address http://192.168.0.1
2. WHAT IF I FORGOT THE USERNAME AND PASSWORD FOR MY DIR-457 MYPOCKET ROUTER?
- The default username is admin. The default password is blank (leave this box empty).
- If you have changed the password and cannot remember it, you will need to reset the product to
set the password back to default. Press the reset key located on the back of the device.
3. WHY IS MY DEVICE NOT POWERED?
- Check if the contact points on the battery are lined up with the contact points in the battery compartment.
- Make sure the battery is properly charged. To do so, plug in the power adapter for at least two hours.
4. WHAT DOES A SOLID RED POWER LED MEAN?
- A solid red power LED indicates a problem with the SIM card or service coverage.
- Check if the contact points on the SIM card are lined up with the contact points in the SIM card
compartment.
- Make sure you are inside the coverage area of your network service provider. If you cannot
receive a signal, you cannot connect to a 3G network.
5. WHAT DOES A BLINKING RED POWER LED MEAN?
- A blinking red power LED indicates that the battery is almost out of power. Please refer to the
Power Management section on how to properly charge your battery.
6. HOW DO I TURN OFF MY DIR-457 MYPOCKET ROUTER?
- Press and hold the power button for two seconds until the device LEDs turn off.
7. HOW DO I RESET MY DIR-457 MYPOCKET ROUTER?
- Press and hold the reset button for five seconds until the device restarts. The device will return
back to default settings.
8. WHY DOES THE BATTERY NOT CHARGE USING THE USB POWER CABLE?
- If the battery does not charge using the USB cable, there might be a problem with your computer's
USB port.
- Charge the battery using the included USB power adapter.
Summary of Contents for myPocket DIR-457
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