GO-RT-N300
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TROUBLESHOOTING
SET-UP AND CONFIGURATION PROBLEMS
1. HOW DO I CONFIGURE MY GO-RT-N300 ROUTER FOR A PERSONALIZED
WIRELESS NETWORK NAME (SSID) AND WIRELESS ENCRYPTION KEY?
- Connect your PC to the router using an Ethernet cable.
- Open a web browser and enter the address http://192.168.0.1
- The default username is ‘Admin’. The default password is to leave the field blank.
- If you have changed the password and can not remember it, you will need to reset the router to
set the password back to a blank field.
2. HOW DO I RESET MY GO-RT-N300 ROUTER TO FACTORY DEFAULT SETTINGS?
- Ensure the router is powered on.
- Press and hold the reset button on the rear of the device for 10 seconds.
Note: Resetting the router to factory default will erase the current configuration settings. To re-
configure your settings, log into the router as outlined in question 1, then run the Setup Wizard.
3. HOW DO I ADD A NEW WIRELESS CLIENT OR PC IF I HAVE FORGOTTEN MY
WIRELESS NETWORK NAME (SSID) OR WIRELESS ENCRYPTION KEY?
- Every PC that needs to connect to the router wirelessly, you will need to ensure you use the
correct Wireless Network Name (SSID) and encryption key.
- Use the web based user interface (as described in question 1 above) to check or choose your
wireless settings.
- Make sure you write down these settings so that you can enter them into each wirelessly
connected PC. You will find a dedicated area on the back of this document, this important
information for future use.
4. WHY CAN I NOT GET AN INTERNET CONNECTION?
- For ADSL users please contact your ISP to make sure the service has been enabled/connected
by your ISP and that your ISP username and password is correct.
For full product manual, please refer to the website www.dlink.com
To download the latest firmware, please refer to the website www.dlink.com
TECHNICAL SUPPORT
United Kingdom (Mon-Fri)
website: http://www.dlink.co.uk FTP: ftp://ftp.dlink.co.uk
Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)
Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am- 05.30pm)
(BT 10ppm, other carriers may vary.)
Ireland (Mon-Fri)
All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)
Phone rates: €0.05ppm peak, €0.045ppm off peak times
Summary of Contents for GO-RT-N300
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