D-Link DWL-500 - 11Mb Wireless LAN PCI Network Card User Manual Download Page 22 | Manualshive

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TROUBLESHOOTING

A network can be simple to install and maintain. However,

occasionally something might go wrong. The best approach to

troubleshooting network problems is to start at the very simplest

level and work your way up.

On the following pages we have covered many of the common

troubleshooting situations. Please read through these

pages or skip to the specific one that interests you.

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Summary of Contents for DWL-500 - 11Mb Wireless LAN PCI Network Card

Page 1: ...DWL 500 PCI Wireless Adapter User s Manual...

Page 2: ...500 PCI Wireless Adapter Introduction i Contents of Package ii Wireless Basics 1 Getting Started 3 Configuration Utility 10 Troubleshooting 18 Networking Basics 38 Technical Support 65 Specifications...

Page 3: ...ned to help you connect your laptop to a network when running Windows 98 Windows ME NT 4 0 or 2000 in either Ad Hoc mode without an Access Point or Infrastructure mode with an Access Point Yet the IEE...

Page 4: ...ter Package Contents A DWL 650 PCMCIA Wireless Adapter PCI Cardholder B Driver CD C User s Manual D Quick Install Guide Note Please insert only the DWL 650 PC Card into the provided PCI Holder Use of...

Page 5: ...ly or even watch a Movie in MPEG format over your network without noticeable delays This technology works by using multiple frequencies in the 2 4GHz range utilizing Direct Sequence Spread Spectrum DS...

Page 6: ...inum studs may have a neg ative effect on range Again try to position Access Points Residential Gateways and Computers so that the signal passes through drywall or open doorways and not other material...

Page 7: ...ministrators with Dynamic IPs should follow these instructions I have 2 or more computers and or laptops and want to share files printers and Internet access using a Residential Gateway Router or Fire...

Page 8: ...please follow these steps 1 Using the provided Ethernet cable connect the router to the Cable DSLmodem Also connect the Access Point to the Router 2 Install the wireless adapter see the Quick Install...

Page 9: ...les printers and Internet access using multiple IP addresses that I have purchased from my Internet Service Provider or I want to connect to an Ethernet network that uses Static IP addresses requires...

Page 10: ...ese steps 1 Install the access point and connect it to your cable DSL modem 2 Install the wireless adapter see the Quick Install Guides 3 Check the wireless connection see Configuration Utility and Ne...

Page 11: ...it will look like this To complete this installation please follow these steps 1 Install the wireless adapter see the Quick Install Guides 2 Set Static IP Address for the wireless adapter see Networki...

Page 12: ...e installed your Wireless network it will look like this To share an Internet connection with Internet Sharing software you will need to purchase Internet Sharing software or use Windows 98SE s or ME...

Page 13: ...ng Basics section 4 Learn to share printers and file See Networking Basics 5 Install your Internet Sharing Software If the Internet Sharing Software is installed on a different computer follow these s...

Page 14: ...Utility Another way to start the Configuration Utility is to click on Start Programs D Link DWL 650 Control Utility Configuration Utility If the utility icon appears with a red X in the toolbar then...

Page 15: ...NOTE This field will also display an error message if for some reason the driver failed to initialize Rescan Pressing the rescan button will cause the wireless adapter to look for a connection When th...

Page 16: ...xcellent The wireless adapter will start looking for a better Access Point if the Link Quality becomes Poor Link Quality is a measure of receive and transmit errors over the radio channel Signal Stren...

Page 17: ...value Apply Changes or OK button must be pressed before the default values are restored Undo Changes Pressing this button reverts all fields in the panel back to the previ ously saved values Apply Cha...

Page 18: ...ly Prism2 adapters to communicate with one another without an Access Point regardless of the SSID assigned to the wireless adapters 3 Infrastructure This mode of operation requires the presence of an...

Page 19: ...the Infrastructure mode is selected However the option for channel selection is available in AdHoc or 802 11b AdHoc mode Encryption tab Figure 4 Configuration Utility with opened Encryption tab If an...

Page 20: ...es The Configuration Utility will not apply keys that are not entered cor rectly Passphrase Alternatively a Passphrase can be entered which is used as a seed to randomly generate the four keys Using t...

Page 21: ...displayed in Key field The keys are updated in the driv er registry for permanent storage until another key is selected About tab Figure 5 Configuration Utility with opened ABOUT tab About tab shows t...

Page 22: ...might go wrong The best approach to troubleshooting network problems is to start at the very simplest level and work your way up On the following pages we have covered many of the common troubleshooti...

Page 23: ...ion about your network traffic and help you determine prob lems when troubleshooting The DWL 650 PC Card has an indicator labeled LINK on the top panel a steady green LINK light indicates a good conne...

Page 24: ...TROUBLESHOOTING VERIFYING DRIVER INSTALLATION To check that the wireless network adapter drivers are loaded properly A Go to Start Settings Control Panel 20...

Page 25: ...TROUBLESHOOTING 21 B Double click on System...

Page 26: ...TROUBLESHOOTING F Click on Properties 22 D Click on the symbol in front of Network Adapters E Highlight D Link DWL 650 11 Mbps WLAN Adapter C Click on the Device Manager Tab...

Page 27: ...TROUBLESHOOTING H Click on the Resources tab 23 G Check under Device Status to see if the DWL 650 is working properly...

Page 28: ...there is an existing IRQ conflict please refer to the How to Free an IRQ section of Troubleshooting TROUBLESHOOTING 24 I Check under Conflicting device list to identify if there are any existing confl...

Page 29: ...TROUBLESHOOTING CHECKING THE WIRELESS ADAPTER CONFIGURATION A Go to START Programs D Link Air DWL 650 Utility D Link DWL 650Control Utility 25...

Page 30: ...D Check that the Network mode is set properly to Infrastructure mode when there is an Access Point in the network Otherwise the mode should be set to Ad Hoc E To change any settings click on the arrow...

Page 31: ...d by the DHCP server When using D Link routers the DHCP server will assign an IP range of 192 168 0 2 192 168 0 254 C Check that the Channel setting for the Wireless Adapter is the same channel settin...

Page 32: ...TROUBLESHOOTING CHECKING PCMCIA SOCKET CONTROLLER A Goto START SETTINGS CONTROLPANEL 28...

Page 33: ...TROUBLESHOOTING CHECKING PCMCIA SOCKET CONTROLLER cont 29 B Double click on System...

Page 34: ...TROUBLESHOOTING CHECKING PCMCIA SOCKET CONTROLLER continued 30 C Click on the Device Manager Tab D Click on the symbol in front of PCMCIA Socket E Highlight CardBus Controller F Click on Properties...

Page 35: ...ically please contact the laptop manufacturer Another option is to try loading the socket controller available within the OS or a socket controller provided by a third party software manufacturer I Cl...

Page 36: ...MCIA SOCKET CONTROLLER continued J Check under Conflicting device list to identify if there are any existing conflicts K If there is an existing IRQ conflict please refer to the How to Free an IRQ sec...

Page 37: ...settings may be listed on your system using different words that mean the same thing Refer to your motherboard s manual or contact the manu facturer if you are unsure Perform the following steps to c...

Page 38: ...configuration information for your Plug and Play hardware It is reset to Disabled so that Windows will not perform the reconfiguration each time you start your computer 6 Save the new settings and Ex...

Page 39: ...sable your COM Ports 1 Reboot your computer 2 When your computer is going through its POST Power On Self Test enter into your BIOS Basic Input Output System 3 Under the heading Integrated Peripherals...

Page 40: ...oot your computer 2 When your computer is going through its POST Power On Self Test enter into your BIOS Basic Input Output System 3 Under the heading Integrated Peripherals look for a setting Modem C...

Page 41: ...above steps can be followed to remove a Built On Sound Card as well Another option for freeing up an IRQ is switching your Mouse either PS 2 or USB This will free up the IRQs for your COM Ports and yo...

Page 42: ...ehensive guide to networking it is just an outline of a few networking basics If you are interested in learning more about networking we have identified some Internet resources that may be of interest...

Page 43: ...uters names or if you are using Windows 98 you may need to verify that each computer has a unique name and common workgroup name A On your Desktop right click the icon Network Places and select Proper...

Page 44: ...esult The computer s name should be 15 or fewer characters with no spaces D Type the workgroup name this computer will be a part of in the Workgroup box All of the computers on your network should hav...

Page 45: ...d protect them The steps below will enable you to share specific files and folders with other computers on your network A On your Desktop right click the icon Network Places and select Properties from...

Page 46: ...able to give others access to my files E Click OK on the File and Print Sharing dialog box F Click OK on the Network dialog box G Provide the Windows 98 installation CD or diskette s if prompted or di...

Page 47: ...to share a CD ROM drive so your other computer that does not have one can read CD s Both of these processes are the same Only the disk drives and folders that you specifically identify as shared will...

Page 48: ...network are shared M The Comment box is optional You can use this box to further describe the disk drive or folder for others on the network N Access Type allows you to designate how much someone else...

Page 49: ...ng the disk drive or folder Two passwords are used to give two levels of security or access to others on the network using the Depends on Password setting Leaving the Password boxes empty gives everyo...

Page 50: ...ord when sharing this disk drive or folder you will be prompted for the password S You can access a disk drive or folder shared over the network from most Windows applications To make this process eas...

Page 51: ...her computers on you network can be very convenient allowing you to print from any computer on the network The steps below will enable you to print with other computers on your network A On your Deskt...

Page 52: ...s B Click the File and Print Sharing button C Click to place a check mark next to I want to be able to allow others to print to my printer s D Click OK on the File and Print Sharing dialog box E Click...

Page 53: ...other computers on the network Comment and Password are optional Then click OK For a computer to access a Network Printer the device driver or software for that printer must be installed and pointed t...

Page 54: ...printer Click OK when you have selected the desired printer Finish the installation by continuing the Add Printer Wizard normally M You may now use the Network Printer as if it was connected directly...

Page 55: ...NETWORKING BASICS How to Install TCP IP Go to START Settings Control Panel Double click on Network 51...

Page 56: ...NETWORKING BASICS How to Install TCP IP Select the D Link DWL 650 Wireless Adapter Click on Add Select Protocol Click Add 52...

Page 57: ...ORKING BASICS How to Install TCP IP Select Microsoft Scroll down and Select TCP IP Click Ok Now the TCP IP for D Link DWL 650 Wireless Adapter will be available The TCP IP Installation is now complete...

Page 58: ...Address When the drivers are installed the default setting is set to obtain IP dynamically through a DHCP server If you need to check or change the settings then do the following Go to START Settings...

Page 59: ...NETWORKING BASICS Configuring a Dynamic IP Address Highlight TCP IP for the DWL 650 Click on Properties NOTE If TCP IP is not present see Section 1 How to Install TCP IP 55...

Page 60: ...a Dynamic IP Address When the TCP IP window opens choose IP Address tab Select Obtain an IP Address Automatically Click OK When the network properties window comes back up click OK Windows will ask y...

Page 61: ...NETWORKING BASICS Configuring a Static IP Address Go to START Settings Control Panel Double Click on Network 57...

Page 62: ...NETWORKING BASICS Configuring a Static IP Address Highlight TCP IP for the DWL 650 Scroll down if you cannot see it Click on Properties NOTE IfTCP IPisnotpresentseeSection1 HowtoInstallTCP IP 58...

Page 63: ...ss Enter an IP address into the empty field Suggested IP Range 192 168 0 2 to 192 168 0 254 NOTE IP Addresses must be signed sequentially to each computer Suggested Subnet Mask of 255 255 255 0 Click...

Page 64: ...NETWORKING BASICS Checking TCP IP Address of the wireless Adapter Click on the Start button and click Run Figure 11 Start Run 60...

Page 65: ...P Address of the Wireless Adapter Type winipcfg in the Open box Click OK The IP Configuration screen will be displayed The IP address will be displayed in the IP Address box 61 Click on More Info to d...

Page 66: ...NETWORKING BASICS Checking TCP IP Address of the Wireless Adapter 62 Additional IP information...

Page 67: ...NETWORKING BASICS Checking the Connection by Pinging Click on the Start button and click Run Type command in the Open box Click OK to get to a DOS prompt 63...

Page 68: ...NETWORKING BASICS Checking the Connection by Pinging Type ping 192 168 0 1 which is the IP address of the Gateway in this case and hit the Enter key A successful ping will show four replies 64...

Page 69: ...Friday from 6 00 a m to 6 00 p m PST Web http www dlink com E mail support dlink com Phone 949 788 0805 option 4 Thank you for purchasing the D Link DWL 500 We like to receive feedback from our custo...

Page 70: ...ng WiFi Certification Adapter Type PCI Local Bus 2 2 compliant Transport Protocols TCP IP IPX SPX NetBEUI NDIS3 4 TCP IP Protocols BOOTP DHCP Telnet FTP Supported OS Windows 95 OSR 2 Windows 98 Window...

Page 71: ...0 dBm min Transmit Power 2 7V to 3 0V 13 dBm max 10 dBm min Frequency Range 2 400 2 4835 GHz Direct Sequence Spread Spectrum DSSS Network Architecture Supports Ad Hoc Mode Peer to Peer without Access...

Page 72: ...C to 50 C Storing 20 C to 70 C Humidity Max 95 non condensing Emissions FCC CE ETSI 300 328 ARIB Telec Safety UL Warranty Lifetime Warranty and Free Technical Support Standards IEEE 802 11b All major...

Page 73: ...are registered trademarks of D Link Microsoft Windows 98 Windows ME Windows 2000 and Windows NT are trademarks of the Microsoft Corporation All other trademarks are registered trademarks or trademarks...

Page 74: ...inety 90 days from the date of purchase D Link s sole obligation shall be to repair or replace the defective Hardware at no charge to the original owner Such repair or replacement will be rendered by...

Page 75: ...ch a refund is given automatically terminates What You Must Do For Warranty Service Registration Card The Registration Card provided at the back of this manual must be completed and returned to an Aut...

Page 76: ...REIN THE ENTIRE RISK AS TO THE QUALITY SELECTION AND PER FORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW D LINK IS NOT LIABL...

Page 77: ...terferencias de radio en cuyo case puede requerirse al usuario para que adopte las medidas adecuadas Attention Ceci est un produit de classe B Dans un environnement domestique ce produit pourrait caus...

Page 78: ...measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiv...

Page 79: ...TCP IP oIPX SPX oOthers_____________________________ 4 What network operating system s does your organization use oNovell NetWare oSCO Unix Xenix oLinux oSolaris oWindows NT oWindows 2000 oWindows 98...

Page 80: ...76...

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