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D-Link DVG-G1402S - Wireless Broadband VoIP Router, Owner'S Manual

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D-Link DVG-G1402S - Wireless Broadband VoIP Router Owner'S Manual Download Page 66

 

Technical Support

 

You can find software updates and user documentation on the D-Link website. 

 

D-Link provides free technical support for customers within the United States 

and within Canada for the duration of the warranty period on this product. 

 

U.S. and Canadian customers can contact D-Link technical support through our   

website, or by phone. 

Tech Support for customers within the United States:

 

D-Link Technical Support over the Telephone: 

(877) 453-5465 

24 hours a day, seven days a week 

D-Link Technical Support over the Internet: 

http://support.dlink.com 

email:[email protected] 

 

Tech Support for customers within Canada:

 

D-Link Technical Support over the Telephone: 

 

(800) 361-5265 

Monday to Friday 7:30am to 12:00 am EST 

D-Link Technical Support over the Internet: 

http://support.dlink.ca 

email:[email protected] 

 

 

65 

Summary of Contents for DVG-G1402S - Wireless Broadband VoIP Router

Page 1: ...D Link DVG G1402S Wireless 2Voice 4SW VoIP Router Manual Building Networks for People Version B 1 ...

Page 2: ...zard 9 Home Wireless 9 Home Wireless 10 Home Wireless Wireless LAN Authorization 11 Open Auth Shared Key 12 WPA 13 WPA PSK 14 Home WAN 15 Home WAN Static IP Address 17 Home WAN PPPoE 19 Home LAN 21 Home VoIP 22 Home VoIP Provisioning 25 Home VoIP STUN Configuration 26 Home VoIP User Agent 27 Home VoIP Peer to Peer 28 Home VoIP Telephony 29 ...

Page 3: ...Advanced Virtual Server 40 Advanced Filters 42 Advanced Filters IP Filters 43 Advanced Filters MAC Filters 45 Advanced Firewall 46 Advanced Routing RIP Configuration 48 Advanced Routing Static Route 49 Advanced NAT NAT Configuration 50 Advanced NAT Dynamic NAT 51 Advanced NAT Static NAT 52 Tools Admin 53 Tools System 54 Tools Firmware 55 Tools SNMP 56 Tools Time 57 Status Device Info 58 Status Sta...

Page 4: ...G G1402S will cause damage and void the warranty for this product If any of the above items are missing please contact your reseller System Requirements for Configuration Ethernet Based Cable or DSL Modem Computers with Windows Macintosh or Linux based operating systems with an installed Ethernet adapter Computers with Windows Macintosh or Linux based operating systems with an installed Ethernet a...

Page 5: ...ovides two loop start Foreign Exchange Subscriber FXS ports and four LAN ports One Ethernet port for a DSL Cable Modem or other WAN devices and the other for connection to create a home or small office LAN networks The built in DHCP server client and Network Address Translation NAT function automatically assign IP address for LAN users allowing multiple users to share a single Internet connection ...

Page 6: ...her a straight through or a crossover Ethernet cable Auto MDI MDIX LAN Ports Connect the Ethernet cable from computers on your LAN to these ports Factory Reset Button Pressing this button will restore the router to its factory default settings Power Adapter Connect your 12V 1 25A power adapter here WAN Port Connect the Ethernet cable from your ADSL modem to this port ...

Page 7: ...g properly WAN LED An active LED indicates a link has been established A blinking LED indicates activity on the WAN port Phone LEDs The Hook LED will light when a telephone is off the hook A blinking LED indicates an incoming call is detected LAN LEDs An active LED indicates a link has been established A blinking LED indicates activity on the LAN port 6 ...

Page 8: ...ity of Service for voice quality guarantee Build in PPPoE function to support dial up connection for broadband technology IP address assignment using DHCP or static configuration RIP1 RIP2 and static routing support Support IP sharing to allow multiple users to access the Internet via a single IP address Support Caller ID function Configuration download using HTTPS and SSL TLS client certificate e...

Page 9: ...er installation of the modem 3 Connect the Cable or DSL modem to the DVG G1402S VoIP Router see the printed Quick Installation Guide included with your router 4 Install the D Link DFE 530TX adapter into a desktop computer The four Ethernet LAN ports of the DVG G1402S are Auto MDI MDIX and will work with both Straight Through and Cross over cables See the printed Quick Installation Guide included w...

Page 10: ...ease refer to the Quick Installation Guide for more information regarding the Setup Wizard These buttons appear on most of the configuration screens in this section Please click on the appropriate button at the bottom of each screen after you have made a configuration change Note if you have changed the default IP Address assigned to the DVG G1402S make sure to enter the correct IP Address Clickin...

Page 11: ...the device must use the same channel and use the same SSID Use the drop down menu to select the channel used for your 802 11b wireless LAN Rate Config You can select between Long Short and Long and Short SSID Service Set Identifier SSID is the name designated for a specific wireless local area network WLAN The SSID s factory default setting is default The SSID can be easily changed to connect to a...

Page 12: ... for access to the router s wireless network WEP WPA and WPA PSK which can be selected by clicking the corresponding radio button No Auth will disable Wireless LAN authentication Each selection will alter the window to accommodate the entry of the necessary keys See the explanation below for more information 11 ...

Page 13: ...eiver and transmitter have the correct shared key WEP Click the Enabled radio button to employ WEP encryption on the router Auth Method Select Open Auth Shared Auth or Auto Encryption Type Use the pull down menu to select the type of Key to be used for encryption The user may choose HEX Hexadecimal or ASCII American Standard Code for Information Interchange Both will require the user to enter a ke...

Page 14: ...ee choices for the user to choose from WPA WPA2 which uses the Advanced Encryption Standard AES and WPA Auto which will authorize clients using either WPA or WPA2 See the explanation below RADIUS Server IP Enter the IP address of the remote RADIUS server you will use to be authenticated through Port Enter the virtual port number to which to connect through the RADIUS server Common port numbers for...

Page 15: ... key Passphrase to activate the WPA security There are three choices for the user to choose from WPA PSK WPA2 PSK which uses the Advanced Encryption Standard AES and WPA PSK Auto which will authorize clients using either WPA or WPA2 To utilize select one of the previous choices enter the Passphrase confirm it in the second field and click Apply 14 ...

Page 16: ...me is optional but may be required by some ISPs The default host name is the device name of the Router and may be changed MAC Address The default MAC Address is set to the WAN s physical interface MAC address on the Broadband Router It is not recommended that you change the default MAC address unless required by your ISP Clone MAC Address The default MAC address is set to the WAN s physical interf...

Page 17: ...outer It is not recommended that you change the default MAC address unless required by your ISP Enter a DNS Address if you wish not to use the address provided by your ISP The upstream bandwidth can be set for the data traffic The bandwidth can be maximized for voice packets and limited for data that requires less throughput Upstream Bandwidth 16 ...

Page 18: ...our octets separated by a dot x x x x The Router will not accept the IP address if it is not in this format IP Address Input the public IP Address provided by your ISP Subnet Mask Input your Subnet mask All devices in the network must have the same subnet mask Input the public IP address of the ISP to which you are connecting IP Gateway Address Input the primary DNS Domain Name Server IP address p...

Page 19: ...S Fails Upstream Bandwidth The upstream bandwidth can be set for the type of packets that the will be sent The bandwidth can be maximized for voice packets and limited for data that requires less throughput ...

Page 20: ... Enter The PPPoE user name provided to you by your ISP Retype Password Retype the password entered in the previous field Service Name Enter the Service Name provided by your ISP optional IP Address This option is only available for Static PPPoE Enter the static IP Address for the PPPoE connection MAC Address The default MAC Address is set to the WAN s physical interface MAC address on the Broadban...

Page 21: ... optional DNS Address entry to be used if the primary DNS fails Secondary DNS Address The upstream bandwidth can be set to suit the type of packets that the connection will be sending The bandwidth can be maximized for voice packets and limited for data that requires less throughput Upstream Bandwidth 20 ...

Page 22: ...nd may be referred to as Private settings You may change the LAN IP address if needed The LAN IP address is private to your internal network and cannot be seen on the Internet IP Address The IP address of the LAN interface The default IP address is 192 168 15 1 Subnet Mask The subnet mask of the LAN interface The default subnet mask is 255 255 255 0 21 ...

Page 23: ...ecessary to setup and configure the router to handle VoIP traffic are accessed from the screen shown below To access any of the individual configuration screens click on the corresponding radio button and that screen will appear 22 ...

Page 24: ...andle voice signals over the Internet Protocol Voice over IP VoIP The screen shown to the right along with those on the following pages are used to configure your router to communicate with the devices that will send and receive telephone calls over the Internet 23 ...

Page 25: ... Outbound Proxy is a normal SIP proxy If instructed to do so by your ISP enable the Outbound Proxy and enter its IP address Domain Name and Port Number in the appropriate fields Service Domain Enter the SIP service domain name in this field URL Format Select SIP URL to have the router include the domain name with the SIP number in the SIP messages that it sends Select TEL URL to have the router us...

Page 26: ...eed to know the URL and Proxy Address of the Provisioning Server Provisioning Function Use this drop down menu to Enable or Disable the Provisioning Function on the router Server URL Enter the URL of the Provisioning Server in this field Proxy Address Enter the IP address of the Proxy Server in this field Proxy Port Number Enter the port number the Proxy Server will use to make the connection in t...

Page 27: ...nfiguration changes on the NAT STUN is useful if you need to use the DVG G1402S behind a modem or router that provides the connection to your ISP and then to the Internet and does not support symetric NAT You will need access to a STUN server on the Internet and its IP address to use STUN on the DVG G1402S STUN State Use this drop down menu to Enable or Disable STUN on the router STUN Server IP Ad...

Page 28: ... router to the information entered in the User Agent Phone Number The telephone number assigned to the User Agent Domain Name The name that will be displayed when the User Agent is in use User Agent Port This selects the port number the router will listen to when determining when calls are being made Authentication Name The Username used to access your SIP server and your VoIP service provider Pas...

Page 29: ...IP Phone Number The telephone number assigned to this entry User IP Address Enter the IP address of the remote peer in this field Port Enter the UDP port number the remote peer will use to make the connection in this field If you do not have any information as to the proper port number leave the default setting here 28 ...

Page 30: ... service provider uses Select RFC 2833 to send the DTMF tones in RTP packets Select Inband to include the DTMF tones in the voice data stream This method works best when you are using a codec that does not use compression like G 711 Select INFO to transmit DTMF tones out of band Payload Type A payload type is a number from 96 through 127 that identifies the type of payload carried in the packet Fo...

Page 31: ...hat telephone number by entering 22 Index A number used to identify the current speed dial table entry Dial Code A numerical code that will correspond to the phone number entered in the field below You will dial this number and the router will dial the corresponding telephone number Phone Number Enter the telephone number you want the router to dial when you dial the Dial Code entered in the field...

Page 32: ... on the same line can be identified by their distinctive ring pattern For example you could set a short short ring for the sales department number and a regular ring for the technical support number Use the radio button to select Ring Cadence Ring Default Rule or Ring Rule These three features allow the user to set distinctive rings To configure distinctive rings see the descriptions of the three ...

Page 33: ...he ring pattern will repeat itself 3 times then 3 quarters of the way through the fourth repetition the ringing will stop The default value is 180000 ms Ring on Ring off One ring pattern is comprised of four rings and four periods of silence The On field refers to the time of 1 ring The Off time refers to the period of silence between rings One unit of time in the On and Off fields is equal to 50 ...

Page 34: ...attern Home VoIP Misc Ring Default Rule The Ring Default Rule is set for inbound callers that are not defined by the Ring Rule One Ring Default Rule can be set for each VoIP port Use this pull down menu to select a Ring Cadence for the Ring Default Rule The 8 different Ring Cadences can be configured on the Ring Cadence window Ring Cadence Profile ID 33 ...

Page 35: ...om Use the From field to select either VoIP or PSTN Port Use the Port field to select either Port 1 or Port 2 You can also choose both ports 1 and 2 Use this pull down menu to select a Ring Cadence for the Ring Rule The 8 different Ring Cadences can be configured on the Ring Cadence window Ring Cadence Profile ID Caller ID Set a numerical Caller ID of up 32 digits 32 caller IDs can be created and ...

Page 36: ...figure the router to reject incoming calls from particular telephone numbers by entering the telephone number in the screen shown below Name Enter a name to identify the current entry PhoneNum Enter the telephone number you want to block incoming calls from 35 ...

Page 37: ...figure the router to reject outgoing calls from particular telephone numbers by entering the telephone number in the screen shown below Name Enter a name to identify the current entry PhoneNum Enter the telephone number you want to block outgoing calls to 36 ...

Page 38: ...y be in a range from 2 to 254 192 168 1 2 192 168 1 254 Computers on your LAN will have an IP address within this range then automatically assigned to them Finally enter the Lease Time which is the time the Server will set for devices using DHCP to re request an IP Address Clients authorized for DHCP will be listed in the table at the bottom of the page Click Apply to implement information set in ...

Page 39: ...e DHCP Client field will allow users to Clone the settings from their computer that were learned from the DHCP server Simply use the pull down menu to select the MAC address of the computer to be cloned and then click the Clone button The settings from this computer will be implemented in the Static DHCP configuration area Click Apply to implement these static settings The lower portion of the win...

Page 40: ...Home Proxy DNS State Use this drop down menu to enable or disable the Proxy DNS Proxy DNS IP Address Enter the IP Address of the Proxy DNS 39 ...

Page 41: ...Router for these features the Router will redirect these external services to an appropriate server on the user s LAN These external services may be modified by clicking its corresponding edit icon or they may be deleted by clicking the corresponding delete icon Though there are seven fields available to configure the Virtual Server in most cases only the IP address of the Virtual Server will be n...

Page 42: ...e of Virtual Server implemented Start End Global Port Enter a range of ports on the device on the WAN side of the network that will be accessing the Virtual Server currently being configured Commonly this range of ports is identical to the local range of ports Existing Virtual Servers may already have their well known port ranges listed but this may need to be changed in certain circumstances Star...

Page 43: ...asic security measure that should be used on any network that is exposed to a security risk A packet filter system examines data packets and scrutinizes them in order to control network access Filtering rules determine whether packets are 42 ...

Page 44: ...packet headers for specific information Packets passing through the Router that do not meet the criteria specified by the rule set are dropped Effective implementation of packet filtering requires detailed knowledge of network services and communication protocols An overly complicated filtering scheme can adversely affect the Router s performance while an inadequate set of rules may needlessly com...

Page 45: ...n and simple adding an IP address to the configuration To access this screen click the Advanced tab along the top of the configuration window and then the Filters tab to the left hand side Protocol The protocol associated with this IP filter The user may choose between TCP UDP or Both IP Address An IP address or range of IP addresses that will be denied access to the Internet Subnet Mask The subne...

Page 46: ...ernet or only allow certain computers access to the Internet based on their MAC address To access this screen click the Advanced tab along the top of the configuration window then the Filters tab to the left hand side and finally click the corresponding radio button for MAC Filters Index A number used to identify this MAC address filter setting MAC Address Enter the MAC address to be filtered Stat...

Page 47: ... meets the criteria entered below Protocol The protocol associated with this IP filter The user may choose between TCP UDP or Both Source Enter the IP address or range of IP addresses that you wish to block or allow to pass through the router The Source may be identified on the LAN side the WAN side or both by using the pull down menu for the Interface heading Destination Enter the IP address or r...

Page 48: ...menu The user may choose between TCP UDP ICMP or Any The user may also select a range of ports of the destination IP addresses by entering the range under the Port Range heading Subnet Mask The subnet mask that corresponds to the IP address above ...

Page 49: ...he Version heading and then select On or Off by clicking the radio button under the State heading LAN RIPv1 Select RIPv1 or RIPv2 for use by the router on your LAN LAN RIPv2 Select RIPv1 or RIPv2 for use by the router on your LAN WAN RIPv1 Select RIPv1 or RIPv2 for use by the router on the WAN WAN RIPv2 Select RIPv1 or RIPv2 for use by the router on the WAN State Select On or Off to enable or disa...

Page 50: ...net Mask Enter the subnet mask corresponding to the IP address entered above Gateway Enter the IP address of the gateway used for packets that are to be routed to the IP address entered above Interface Select the WAN Internet or LAN interface Metric Enter the number of hops the number of routers that packets will be allowed to cross when being routed to the IP address entered above State Use this ...

Page 51: ...the PCs on your LAN NAT Interface IP Address This field displays the current IP address of the LAN side of the router All IP address that are translated by the router will be in the same range as this IP address NAT Interface Netmask This field displays the subnet mask corresponding to the IP address displayed above NAT Function Use this pull down menu to enable or disable NAT on the router 50 ...

Page 52: ... entries are displayed below the Dynamic NAT configuration fields To edit or delete an entry find it on the list and click either the edit or delete icon Index This is an index number used to identify this NAT table entry Global IP Start End Enter the range of IP addresses that will be assigned to your Internet account by your ISP Local IP Start End Enter the range of IP addresses that you will as...

Page 53: ...ress your ISP assigns to your account and the IP addresses assigned to the PCs on your LAN Index This is an index number that will be used to identify this NAT table entry Local IP Address Enter the IP address of the PC on your LAN Global IP Address Enter the IP address assigned to your Internet account by your ISP 52 ...

Page 54: ...mote management via the DI 624 to be configured from the Internet by a web browser A username and password are still required to access the Web Management interface In general only a member of your network can browse the built in web pages to perform Administrator tasks This feature enables you to perform Administrator tasks from the remote Internet host Click the radio button to Enabled to activa...

Page 55: ...earch the local hard drive and locate the configuration file to be used for the configuration restoration Once the file has been located click Open in the browser window and then Upload on the System window Restore Configuration File Click Reset Factory Default Settings to restore the factory default settings Restore Factory Default Settings 54 ...

Page 56: ...ware updates at http support dlink com You can download firmware upgrades to your hard drive from the D Link support site Software Update Enter the TFTP server address Firmware Update Click Enabled to begin the firmware update File Name Enter the firmware file name and DOS path in this field For example C firmware had 55 ...

Page 57: ...ined set of variables managed objects is maintained by the SNMP agent and used to manage the device Enter the IP address of PC that you want to use to manage the network You may also enter a backup address of another PC that can manage the network SNMP IP Management Address Traps are messages that alert network personnel of events that occur on the Switch The events can be as serious as a reboot s...

Page 58: ...e DVG G1402S for scheduling services You can manually set the time connect to a NTP network time protocol server or synchronize the time on the router with your PC If an NTP server is set you will only need to set the time zone in the set up wizard 57 ...

Page 59: ...ics This window will show the DVG G1402S s working status WAN IP Address WAN Public IP Address Subnet Mask WAN Public Subnet Mask Default Gateway WAN Public Gateway IP Address LAN LAN MAC Address MAC address of the DVG G1402S IP Address LAN Private IP Address of the DVG G1402S Subnet Mask LAN Private Subnet Mask of the DVG G1402S 58 ...

Page 60: ...eared You may save the log files under Log Settings The screen above displays the Network Statistics Here you can view the amount of packets that pass through the DVG G1402S on both the WAN and the LAN ports The traffic counter will reset if the device is rebooted or can be reset by clicking the Reset button To refresh current statistics click the Refresh button 59 ...

Page 61: ...Status Stats Phone Call 60 ...

Page 62: ...Here you can view the amount of packets that pass through the DVG G1402S on both Phone 1 and Phone 2 ports The traffic counter will reset if the device is rebooted or can be reset by clicking the Reset button To refresh current statistics click the Refresh button Status Diagnostics The Diagnostics window allows users to test the functionality of the router by executing a ping test Enter the IP add...

Page 63: ...Help The Help tab will give basic information referring to various screens locted in the Router To view a specific section click on its hyperlinked name A new window of information will appear 62 ...

Page 64: ...r later Netscape Navigator v6 or later or other Java enabled browsers DHCP Server and Client Advanced Firewall Features NAT with VPN Passthrough Network Address Translation MAC Filtering IP Filtering URL Filtering Domain Blocking Scheduling Operating Temperature 32º F to 131 º F 0º C to 55º C Humidity 95 maximum non condensing Safety and Emissions FCC 63 63 ...

Page 65: ...er WAN LAN 10 100 Phone Status Physical Dimensions L 7 56 inches 192mm W 4 65 inches 118mm H 1 22 inches 31 mm Power Input Ext Power Supply DC 12V 1 5A Weight 10 8 oz 0 3kg Warranty 3 year depends on D Link global warranty policy 64 63 ...

Page 66: ... support through our website or by phone Tech Support for customers within the United States D Link Technical Support over the Telephone 877 453 5465 24 hours a day seven days a week D Link Technical Support over the Internet http support dlink com email support dlink com Tech Support for customers within Canada D Link Technical Support over the Telephone 800 361 5265 Monday to Friday 7 30am to 12...

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