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Trouble Shooting
General Problems
Q: The OSD menu does not display a
“
¤
“
on a channel
where a computer is connected and powered up.
What do I do?
A:
?DKVM-8E will updated “
¤
“ every 2 seconds. Using hot
key to access the OSD menu again and it should
have re-detected all the active channels.
Q: When cascading the MASTER unit does not see the
slave unit(s).
A:
?Refer to the Installation section for information on how
to properly connect the daisy-chain cable.
?Make sure the daisy-chain cable that you are using is
right. Using any other cable will not guarantee
proper operation or video quality.
?Reset the all slave unit first and then reset master unit
to get the lost slave unit.
?Although a power supply is not necessary to make the
slave unit work, try adding a power supply.
