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D-Link DHP-540 User Manual

Section 3 - Configuration

Troubleshooting

This Chapter provides solutions to problems that can occur during the installation and operation of the DHP-540. Read the following description

if you are having problems.

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Troubleshooting

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Summary of Contents for DHP-540

Page 1: ......

Page 2: ...nnect Button 6 Connection 7 Reset Button 8 Hardware Installation 9 Push Button Security 10 Using the Setup Wizard 11 Configuration 13 Setup Wizard 14 Advanced Settings 18 Device Info 19 Network Info 20 Security 21 Diagnostics 23 Documentation 24 Troubleshooting 25 Customer Support 26 Technical Specifications 27 Contacting Technical Support 28 Warranty 29 Registration 34 Table of Contents ...

Page 3: ...AV 500 4 Port Gigabit Switch One CAT5 Ethernet Cable CD ROM with Software and User Manual Power Cord Quick Install Guide System Requirements Product Overview Package Contents Windows 7 Windows Vista XP with Service Pack 3 PC with 233MHz Processor 64MB Memory Ethernet Adapter 1000Mbit s ...

Page 4: ...l noise such as vacuum cleaners and hair dryers may adversely affect the performance of this product This product may interfere with devices such as lighting systems that have a dimmer switch short wave radios or other PowerLine devices that do not follow the HomePlug AV standard D Link announces the PowerLine AV 500 4 Port Switch which uses the electrical wiring that s already in your house to pr...

Page 5: ...id The device is connected to a PowerLine network Blinking The device is transmitting data Off The device has not found any other compatible PowerLine devices using the same encryption key The color indicates the PowerLine link rate Green The PowerLine link rate is faster than 80 Mbps Amber The PowerLine link rate is between 50 Mbps and 80 Mbps Red The PowerLine link rate is less than 50 Mbps 3 LA...

Page 6: ...6 D Link DHP 540 User Manual Section 1 Product Overview Hardware Overview Simple Connect Button 1 1 Simple Connect Button Press to secure your connection Refer to page 9 for more information ...

Page 7: ...e Overview Connection 1 Ethernet Ports 1 4 Connect the CAT5 Ethernet cable to the selected Ethernet port in accordance to priority 2 Power ON OFF Switch Press the Switch up to turn ON and down to turn OFF 3 Power Receptor Receptor for the supplied power cord 1 2 3 ...

Page 8: ...8 D Link DHP 540 User Manual Section 1 Product Overview Hardware Overview Reset Button 1 Reset Button Press to reset your device back to the factory default settings 1 ...

Page 9: ...r Indicator on the PowerLine AV 500 4 Port Gigabit Switch is illuminated Step 2 Connect the included Ethernet cable to the network cable connector located on the PowerLine AV 500 4 Port Gigabit Switch and attach the other end of the Ethernet cable to the game console media player Internet TV or Computer Note Network Connectivity is confirmed when the PowerLine and Ethernet LED indicators on the Po...

Page 10: ...or three seconds ThePowerLEDwillstartblinkingafteryoureleasethebutton TheSwitchwillcreateaprivate randomly generated encryption key that each PowerLine AV 500 4 Port Gigabit Switch will use 2 Additional Adapters in your existing PowerLine Network Within two minutes of pushing the Simple Connect Button of the PowerLine AV 500 4 Port Gigabit Switch press the Simple Connect Button on any additional a...

Page 11: ... quickly through the installation process Insert the D Link DHP 540 CD into your CD ROM drive If the CD Autorun function does not automatically start on your computer click Start Run In the Run command box type D autorun exe where D represents the drive letter of your CD ROM If it does start proceed to the next screen Click on Install to begin ...

Page 12: ...12 D Link DHP 540 User Manual Section 3 Configuration Click Next to continue Click Finish to complete the installation ...

Page 13: ...on wizard double click the D Link DHP 540 Configuration Utility icon on your desktop to start the configuration of the DHP 540 The D Link PowerLine Configuration Utility provides you the option of setting your own PowerLine network and the network information of connected PowerLine devices Double click the D Link DHP540 Configuration Utility icon ...

Page 14: ...ection 3 Configuration Setup Wizard The setup wizard is designed to assist the installation of your DHP 540 Click the SetupWizard icon on the left corner of utility to start the installation of the DHP 540 Click the Setup Wizard icon ...

Page 15: ...e ON position located on the back of the device After you have completed the instruction above then click Next to continue 1 Connect the Ethernet cable from the LAN port to your computer s Ethernet Port 2 Please ensure that the LED in front of the device is on and that the corresponding LAN port located on the side of the device is securely connected After you have completed the instruction above ...

Page 16: ... Press the Simple Connect Button within 3 seconds before releasing The power LED will begin flashing While the device s LED is flashing Press the corresponding Simple Connect Button on the other Powerline device s This may take a few minutes Secure your Powerline network now Please wait ...

Page 17: ...17 D Link DHP 540 User Manual Section 3 Configuration Your Powerline network is now secured Click Next to continue Click finish to complete the installation ...

Page 18: ...n Advanced Settings Click the Advanced Settings icon In Advanced Settings you will be able to find the device information firmware upgrade to improve functionality of your Powerline device and create a private encryption key for network security purposes ...

Page 19: ...line device Device Name Shows the name of the devices that have been discovered The device s name is initially set by the utility itself MAC Address Shows the MAC address of the connected PowerLine device Firmware Version Shows the firmware version of the connected PowerLine device Reset Device Reset the device back to the factory default settings Click Reset Device to reset the device back to the...

Page 20: ... have been discovered The device s password is initially set by the utility itself MAC Address Shows the MAC address of the connected PowerLine device Firmware Version Shows the firmware version of the connected PowerLine device Scan Click the Scan icon for new PowerLine devices Mode Show the HomePlug AV standard AV500 IEEE 1901 Standard AV200 HomePlug AV Standard Network Info In Network tab page ...

Page 21: ...a unique device password on the device label 2 Select the remote device and then enter the device s password into the Set Device Password window Then click OK The PowerLine devices on the same network must use an identical encryption key The default encryption key for each PowerLine device is HomePlugAV All devices with a default encryption key can communicate with each other It is recommended to ...

Page 22: ...PowerLine Network 1 You can use the D Link DHP 540 Configuration Utility to apply the customized encryption key in your record to the new device Then all devices can communicate with each other by using the customized encryption key 2 You can use D Link DHP 540 Configuration Utility to set all devices within the existing PowerLine Network and the new device back to the first default encryption key...

Page 23: ...23 D Link DHP 540 User Manual Section 3 Configuration Diagnostics This is the current configuration information for your device and system It displays all diagnostics for the current device ...

Page 24: ...24 D Link DHP 540 User Manual Section 3 Configuration Documentation In order to properly view the documents you will need to use Adobe Reader Click the Documentation icon ...

Page 25: ...ion 3 Configuration Troubleshooting This Chapter provides solutions to problems that can occur during the installation and operation of the DHP 540 Read the following description if you are having problems Click the Troubleshooting icon ...

Page 26: ...26 D Link DHP 540 User Manual Section 3 Configuration Customer Support U S and Canadian customers can contact D Link technical support through our web site Click the Customer Support icon ...

Page 27: ...s EMC FCC Part 15 Class B CE Class B C Tick AC Input 100 240VAC 50 60Hz Safety UL CE LVD Power Consumption Compliance EuP Energy Using Product Directive CoC CodeofConductonEnergyConsumptionofBroadbandEquipment Encryption 128 bit AES Operation Temperature 0 C 40 C Storage Temperature 10 C 70 C Humidity Operation 10 90 RH Storage 5 95 RH ...

Page 28: ...540 Hardware Revision located on the label on the bottom of the product e g rev A1 Serial Number s n number located on the label on the bottom of the product You can find software updates and user documentation on the D Link website as well as frequently asked questions and answers to technical issues For customers within the United States Phone Support 877 453 5465 Internet Support http support d...

Page 29: ...ppliers under this Limited Warranty will be at D Link s option to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid Any repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement hardware need not be new or have an identical make model or part D Link may at ...

Page 30: ... for the non conforming Software will be refunded by D Link provided that the non conforming Software and all copies thereof is first returned to D Link The license granted respecting any Software for which a refund is given automatically terminates Non Applicability of Warranty The Limited Warranty provided hereunder for Hardware and Software portions of D Link s products will not be applied to a...

Page 31: ...ng What Is Not Covered The Limited Warranty provided herein by D Link does not cover Productsthat inD Link sjudgment havebeensubjectedtoabuse accident alteration modification tampering negligence misuse faultyinstallation lack of reasonable care repair or service in any way that is not contemplated in the documentation for the product or if the model or serial number has been altered tampered with...

Page 32: ...ITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES EXPRESS IMPLIED OR STATUTORY Governing Law This Limited Warranty shall be governed by the laws of the State of California Some states do not allow exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the foregoing limitations and exclusio...

Page 33: ...rantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment ...

Page 34: ...x F Registration Version 1 0 February 16 2011 Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Registration Register your product online at registration dlink com ...

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