Submitting A Claim
. Any claim under this limited warranty must be submitted in writing before the end of the
Warranty Period to an Authorized D-Link Service Office.
·
The customer must submit as part of the claim a written description of the Hardware defect or
Software nonconformance in sufficient detail to allow D-Link to confirm the same.
·
The original product owner must obtain a Return Material Authorization (RMA) number from the
Authorized D-Link Service Office and, if requested, provide written proof of purchase of the product (such
as a copy of the dated purchase invoice for the product) before the warranty service is provided.
·
After an RMA number is issued, the defective product must be packaged securely in the original or
other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number
must be prominently marked on the outside of the package.
·
The customer is responsible for all shipping charges to and from D-Link (No CODs allowed).
Products sent COD will become the property of D-Link Systems, Inc. Products should be fully insured by
the customer and shipped to
D-Link Systems Inc., 53 Discovery Drive, Irvine CA 92618
.
D-Link may reject or return any product that is not packaged and shipped in strict compliance with the
foregoing requirements, or for which an RMA number is not visible from the outside of the package. The
product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product that is
not packaged and shipped in accordance with the foregoing requirements, or that is determined by D-Link not
to be defective or non-conforming.
What Is Not Covered:
This limited warranty provided by D-Link does not cover: Products that have been subjected to abuse,
accident, alteration, modification, tampering, negligence, misuse, faulty installation, lack of reasonable care,
repair or service in any way that is not contemplated in the documentation for the product, or if the model or
serial number has been altered, tampered with, defaced or removed; Initial installation, installation and
removal of the product for repair, and shipping costs; Operational adjustments covered in the operating
manual for the product, and normal maintenance; Damage that occurs in shipment, due to act of God, failures
due to power surge, and cosmetic damage; and Any hardware, software, firmware or other products or
services provided by anyone other than D-Link.
Disclaimer of Other Warranties:
EXCEPT FOR THE 1-YEAR LIMITED WARRANTY SPECIFIED HEREIN,
THE PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND INCLUDING, WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY
WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO
NINETY (90) DAYS. EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED
HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE
PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.
Limitation of Liability:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE
UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE
THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY
CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT
NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR
MALFUNCTION, LOSS OF INFORMATION OR DATA CONTAINED IN, STORED ON, OR INTEGRATED
WITH ANY PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING FROM THE USE
OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS
LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR,
REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT.
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