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The image is out of focus.
• You can turn the white focus ring on the front of the camera to adjust the focus.
How do I change the accent rings?
• Rotate the accent ring counterclockwise, then lift it off. Put the new accent ring
on, then rotate it clockwise until it clicks into place.
How do I select a different lullaby?
• You can change the lullaby used in the mydlink Baby Camera Monitor app.
There’s a white haze on my camera video when I use night vision mode.
• The night vision lights on the Wi-Fi Baby Camera may be reflecting off a nearby
surface. Try repositioning and aiming the camera.
I started the mydlink Baby Camera Monitor app, but I can’t find my camera.
• Make sure your camera is turned on and receiving power.
• If you have set up your camera before, make sure your smartphone or tablet is
connected to the same router as your camera.
• If you are setting up a new camera or are using the camera away from home,
make sure your smartphone or tablet is connected to the camera’s Wi-Fi
network.
• The Wi-Fi network name should be [myBabyCam-XXXX], where XXXX is a
4-digit code (the last 4 digits of your camera’s MAC address).
• The Wi-Fi password is printed on a label on the bottom of your camera.
• You can also find your camera’s Wi-Fi network details on a label attached to the
back of this guide.
• If you still can’t find your camera, reset your camera by pressing its reset button
for 10 seconds while it is powered on.
Why is the camera view hazy or bright when using night vision mode?
• The IR night vision lights on the camera may be reflecting off of a nearby
surface or window. Try repositioning your camera to avoid reflections or glare.
Can I change my camera’s lullabies to my own music?
• Yes! Visit the support page for your camera on the mydlink.com website for
instructions on how to use your own music files for your camera’s lullabies.
Troubleshooting
