1. What is a mydlink No.? What is it used for?
Each camera has a unique eight-digit mydlink No. which will be shown on
the label on your camera. This eight-digit number identifies your device,
and is required to add your device to your mydlink account.
2. What can I do if my DCS-6212L is not working correctly?
• Reset the camera (see FAQ #3 below) and run the setup steps starting
on page 3 again.
• To make sure your hardware is installed correctly, make sure that:
- the power LED is solid green
- your Internet connection is working
- your router’s LAN connections are working
- your router supports UPnP
®
- your camera is on the same network as your mobile device
- both your mobile device and camera have a working Internet connection
• If your camera is still not working, check your router and make sure it
has the latest firmware.
3. What can I do if I forget my password?
FAQs
If you forget your password, you must reset the camera. Unfortunately,
this process will change your settings back to factory default. To reset the
camera, locate the reset button on the camera. With the camera powered
on, use an unfolded paper clip to hold the button down for 10 seconds.
Run the setup procedure located on page 3 once the camera restarts.
Reset Button
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