D-Link DCS-1100, Install Manual

Page: 5 / 8

Troubleshooting
FAQs
1. What can mydlink.com do for me?
mydlink.com provides users with a quick and easy way to view or manage
multiple cameras over the Internet. You can add your camera to your
mydlink.com account after running the Installation Wi�ard. Users can sign
in to mydlink and access their devices under their account from a PC
connected to the Internet anytime, anywhere.
2. What is mydlink No.? What is it used for?
Each camera has a unique 8-digit mydlink No. which will be shown on
the label on the back of your camera. This 8-digit number identifies your
device, and is required to add your device to your mydlink.com account.
3. What can I do if my DCS-1100/1130 is not working correctly?
• Try using the wi�ard on the included CD.
• To make sure your hardware is installed correctly, make sure that:
- the front LED is lit solid green
- your Internet connection is working
- your router’s LAN & WAN connections are ok
- your router supports UPnP
®
- your camera is on the same network as your PC
- both your PC and camera have a working Internet connection
• If your camera is still not working, check your router and make sure it
is using the latest firmware.
4. I cannot run the CD wizard. How do I install my DCS-1100/1130?
You can install your camera by using the online wi�ard:
• DCS-1100: http://dcs-1100.mydlink.com
• DCS-1130: http://dcs-1130.mydlink.com