D-Link DAP-3760, Quick Installation Manual

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20 D-Link DAP-3760
Troubleshooting
This chapter provides troubleshooting procedures for basic problems
with the DAP-3760.
Q 1. What if my DAP-3760 fails to connect to the remote one?
• Ethernet Link: Check the availability of power to the bridge by
observing the LED status on the power injector.
- Green: The DAP-3760 is connecting to the backhaul
network.
- Off: The DAP-3760 disconnects from the wired network, check
whether the power cord and Ethernet cables to the network
and bridge are correctly connected.
• Basic Configurations: Mismatched basic settings among
bridges are the most common cause of connectivity fail. If the
bridge does not associate with a remote bridge, check whether
options in each device are identical.
• Security Settings: Remote bridges attempting to authenticate
to your DAP-3760 must support the same security options
configured in your bridge, such as WEP and WPA (2)-PSK. If
your bridge fails to associate with others, check whether the
security settings are the same as your bridge settings.
• Antenna Alignment: If the methods above are all checked to
be correct, you can observe and verify antenna alignment with
RSSI value.
Q 2. What if I would like to reset the unit to default settings?
You may restore factory default settings in “Configuration File”
from “Administrator Settings”
Q 3. What if I would like to download and restore my configuration
settings?
You may download by generating a configuration file or upload
the settings you have backed up previously in “Configuration
File” from “Administrator Settings”.