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12

Troubleshooting

 

 

 

PROBLEM

No  sound  from  the  unit.  The 
SIGNAL LED does not light up.

Full power cannot be obtained. The 
LIMIT LED never lights up.

Sound is distorted. The LIMIT LED 
is  not  on,  or  only  lights  up 
occasionally.

Sound  is  distorted  and  very  loud 
and LIMIT LED lights up.

Hum  or  buzz  when  a  mixer  is 
connected to the unit.

Hum  or  buzz  when  using  lighting 
controls in the same building.

The ON LED does not light up when 
the  mains  connector  is  connected 
and the unit is switched to ON.

 

CAUSE

1 – The signal source is sending no 
signal.
2 – Defective cable.

1 - The signal source does not have 
a hot enough output.

2 - If the connections are correct, It 
might be overheating

1  -  The  mixer  or  signal  source  is 
distorting.

1 - The system is overloaded and 
has reached maximum power.

1.– The console probably has un-
balanced outputs. You may be using 
an  incorrect  un-balanced  to 
balanced cable.
2.–  The  mixer  and  the  powered 
speaker  are  not  plugged  into  the 
same mains outlet.
3.–  The  audio  signal  cable  is  too 
long or too close to an AC cable.

4  -  DASnet  ecP_xx  cable  is 
defective.

5 - Error in DASnet Patch panel 485 
net connection.

1.–  The  audio  signal  cable  is  too 
long  or  too  close  to  the  lighting 
cable.

2.– On a sound system with three-
phase  AC,  the  lighting  equipment 
and the UNIT are connected to the 
same phase.

1.– Bad or loose AC connection to 
the UNIT or the mains outlet.
2 – Faulty AC cable.

3 - Internal fuse blown

 

SOLUTION

1 – Check that the mixer or sound 
source is sending signal to the UNIT.
2 – Check that the cable from the 
sound  source  to  the  UNIT  is 
connected  correctly.  Replace  the 
cable if defective.

1  -  If  using  a  mixer,  use  the 
balanced output if available. Use a 
professional  mixer  with  a  hotter 
output.
2  -  Try  to  “cold”  the  unit  turning 
down the master of the mixer

1 - Turn mixer channel gains down. 
Check  that  none  of  your  signal 
sources are distorting.

1 - Turn down the mixer's output.

1.–  Read  the  appendix  of  this 
manual  to  make  a  correct  un-
balanced to balanced cable.

2.– Connect the mixer and the unit 
to the same mains outlet.

3.– Use a cable that is as short as 
possible  and/or  move  the  audio 
signal  cable  away  from  mains 
cables.
4  -  Check  that  there  aren´t  pins 
crossed  in  CAT7  cable.  Possible 
short  between  audio  par  and 
DASnet signal.
5 - Make sure that Audio INPUT is 
not  connected  in  DASnet  INPUT 
and vice versa.

1.–  Move  the  audio  signal  cable 
away from lighting cables. Try to find 
out at what point the noise is leaking 
into the system.
2.– Connect the sound system to a 
different phase than the lights. You 
may need the help of an electrician.

1.– Check your connections.

2.–  Check  the  cables,  connectors 
and AC power with a suitable mains 
tester.
3 - Replace the fuse for another of 
the same size and type.

 

Manual del Usuario

 / aero series / 

User’s Manual

Summary of Contents for AERO-20A

Page 1: ...o lea la secci n Precauciones de seguridad de este manual Conserveestemanualparafuturasconsultas Before operating the device please read the Safety precautions section of this manual Retainthismanualf...

Page 2: ...S RIGGING SYSTEM ANNEX I ANNEX II Description ON OFF Overload Indicators Overheating Equalisation Low mains voltage Current consumption CONFIGURATIONS CHANGE OF CONFIGURATION Troubleshooting Line cone...

Page 3: ...should be flown only from the rigging points and by qualified personnel Do not suspend the box from the handles and respect the maximium load values given in the manual Limpie con un pa o seco No use...

Page 4: ...araci n en garant a es imprescindible que el producto no haya sido previamente manipulado e incluir una fotocopia de la factura de compra All our products are warrantied against any manufacturing defe...

Page 5: ...ic compatibility of multimedia equipment Emission requirements l EN 55103 2 2009 Electromagnetic compatibility Product family standard for audio video audio visual and entertainment lighting control a...

Page 6: ...AERO 20A incorporates the latest in digital signal processors Brick wall FIR filters have been used to provide perfect alignment between ways achieving exceptionally uniform coverage inclusive at the...

Page 7: ...1pol 1 x RCD 40A 30mA 4pol 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 2 3 1 PUSH 2 3 1 PUSH 2 3 1 PUSH eCP_3 eCP_20 IN OUT1 OUT2 OUT3 eCP_20 eCP_20 IN O...

Page 8: ...I o FI40 30mA 4pol FI Schalter 6 x MCB 16A C 1pol 1 x RCD 40A 30mA 4pol 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 2 3 1 PUSH 2 3 1 PUSH 2 3 1 PUSH L1 L...

Page 9: ...ies 800 W Class D 400 W Class D Balanced Differencial Line Line 20 kOhms Line 6 2 V 18dBu 60 Hz 20 kHz 90 Nominal 120 Nominal Splay Dependent 136 dB 135 dB LF 1 x 12AN4 GM 12AN4 HF 1 x M 75N GM M75N T...

Page 10: ...tware 9 THROW SELECTOR A button that allows selecting the throw preset in the rear panel 10 THROW LED The LED that shines indicates the selected preset 11 NUMBER OF UNITS SELECTOR A button that switch...

Page 11: ...tection mode you should then find out why and if necessary contact an authorised dealer for technical assistance Equalisation The unit does not need extreme settings of equalisation to produce quality...

Page 12: ...connected to the same phase 1 Bad or loose AC connection to the UNIT or the mains outlet 2 Faulty AC cable 3 Internal fuse blown SOLUTION 1 Check that the mixer or sound source is sending signal to t...

Page 13: ...ult factory settings Number of units Throw gain delay without using DASnet the system has to be switched ON while pressing the Throw button By doing this the cabinet will be set up with the Number of...

Page 14: ...in slings and 7 1 for polyester slings Thus an element with a breaking load limit of 1000 kg may be statically loaded with 200 kg 5 1 safety factor and dynamically loaded with 142 kg 7 1 safety factor...

Page 15: ...eCPk_5 number refers to cable length meters EtherCon cable Powercable eCP Other accessories DASnet rack 26 115V 2 patch panel power distro 30Amp American version DASnet rack 26 230V 2 patch panel pow...

Page 16: ...s in the same way At the device s input the two signals get summed with opposite sign so that noise is cancelled out while the programme signal doubles in level Most professional audio devices use bal...

Page 17: ...rs to cable length The links between cabinets aero40A Convert15A LX 218CAnet which are STP CAT7 cables Cable code eC_09 Power Links between cabinets Cable code Plink1_09 Links for RoadNet series Power...

Page 18: ...8 DAS 4 USA DAS Audio Asia PTE LTD 3 Temasek Avenue Centennial Tower 34 36 Singapore 039190 Tel 65 6549 7760 DAS Audio Group S L C Islas Baleares 24 46988 Fuente del Jarro Valencia SPAIN Tel 34 96 134...

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