Cylinda IM 91MG, User Manual, Page: 31 / 36

EN
31
TROUBLESHOOTING
Any problems or malfunctions that may occur can often be easily resolved .
Before contacting the After-sales Service, check the following table to see whether you can resolve the
problem yourself .
If the problem persists, contact your nearest After-sales Service Centre .
Read the safety instructions carefully
before carrying out any of the following work
Problem Possible cause Solution
The oven does not work
Power cut.
Disconnection from the mains.
Fault.
Verify that the mains power supply
is functioning and that the oven is
connected to the electrical outlet
Turn the oven off and on again to see
whether the fault persists
The time of day is flashing
Power cut.
You need to reset the time: Follow the
instructions given in the “Using the
appliance for the first time” section.
“Err” is shown on the display
Software fault.
Contact you nearest After-sales
Service Centre and state the letter or
number that follows “Err”.
The oven makes noise, even
when it is switched off
Cooling fan activated.
Open the door or wait until the
cooling process has finished.