Maintenance and Troubleshooting
Note:
Safety of the equipment can be maintained only if the equipment is examined regularly for damage
or wear. Keep the equipment out of use until defective parts are repaired or replaced.
Note:
Pour assurer la sécurité du matériel, il convient de l'inspecter régulièrement afin de déceler tout signe
d'usure ou d'endommagement. N’utilisez pas l’appareil avant d’avoir réparé ou remplacé les pièces
défectueuses.
The following preventive maintenance tips will keep the product operating at peak performance:
• Locate the product in a cool, dry place.
• Clean the display console and all exterior surfaces with an approved or compatible cleaner (see
on page 17) and a microfiber cloth.
• Long fingernails may damage or scratch the surface of the console; use the pad of the finger to press the selection
buttons on the console.
Approved and Compatible Cleaners
Two preferred cleaners have been approved by reliability experts: PureGreen 24 and Gym Wipes. Both cleaners
will safely and effectively remove dirt, grime and sweat from equipment. PureGreen 24 and the Antibacterial Force
formula of Gym Wipes are both disinfectants that are effective against MRSA and H1N1.
PureGreen 24 is available in a spray which is convenient for gym staff to use. Apply the spray to a microfiber cloth
and wipe down the equipment. Use PureGreen 24 on the equipment for at least 2 minutes for general disinfection
purposes and at least 10 minutes for fungus and viral control.
Gym Wipes are large, durable pre-moistened wipes to use on the equipment before and after workouts. Use Gym
Wipes on the equipment for at least 2 minutes for general disinfection purposes.
Contact Customer Support Services to order these cleaners (1-800-351-3737 or email:
Mild soap and water or a mild non-abrasive household cleaner can also be used to clean the display and all exterior
surfaces. Use a soft microfiber cloth only. Apply the cleaner to the microfiber cloth before cleaning. DO NOT use
ammonia or acid based cleaners. DO NOT use abrasive cleaners. DO NOT use paper towels. DO NOT apply cleaners
directly to the equipment surfaces.
Troubleshooting - Treadmills
Possible Solutions
Probable Cause
Problem
Using a voltmeter, verify power at outlet. If no power exists, reset circuit breaker
at panel.
Power source is
insufficient.
No Power.
Replace line cord. Contact Customer Support Services.
Line cord is damaged.
Inspect power connection at wall outlet and at machine for proper contact.
Line cord is improperly
seated in socket.
The unit will enter Energy Saving Mode after 5 minutes of inactivity, with a warning
at 4:45 that energy saving is about to start. To wake the console, step on the
treadmill or push the green “Go” button. When successful, a beep will be heard.
The until will take approximately 25 seconds to allow you to start a workout.
Club Series Units Only:
You may be in “Energy
Saving Mode”.
Check all electrical connections for proper attachment. Contact Customer Support
Services.
Loose connection at
display console or motor
control board.
Display does not
illuminate when machine
is powered on.
Check levelers and level treadmill. Check striding belt & re-tension as necessary.
Refer to Integrity Treadmill Assembly Instructions.
Floor surface is uneven.
Treadmill striding belt
slips off-center.
Page 17 of 23
