CyberResearch
®
Digital I/O
CYDIO 9HE
Warranty Notice
CyberResearch, Inc. warrants that this equipment as furnished will be free from
defects in material and workmanship for a period of one year from the confirmed
date of purchase by the original buyer and that upon written notice of any such
defect, CyberResearch, Inc. will, at its option, repair or replace the defective item
under the terms of this warranty, subject to the provisions and specific exclusions
listed herein.
This warranty shall not apply to equipment that has been previously repaired or
altered outside our plant in any way which may, in the judgment of the
manufacturer, affect its reliability. Nor will it apply if the equipment has been used
in a manner exceeding or inconsistent with its specifications or if the serial
number has been removed.
CyberResearch, Inc. does not assume any liability for consequential damages as a
result from our products uses, and in any event our liability shall not exceed the
original selling price of the equipment.
The equipment warranty shall constitute the sole and exclusive remedy of any
Buyer of Seller equipment and the sole and exclusive liability of the Seller, its
successors or assigns, in connection with equipment purchased and in lieu of all
other warranties expressed implied or statutory, including, but not limited to, any
implied warranty of merchant ability or fitness and all other obligations or
liabilities of seller, its successors or assigns.
The equipment must be returned postage prepaid. Package it securely and insure it.
You will be charged for parts and labor if the warranty period has expired.
Returns and RMAs
If a CyberResearch product has been diagnosed as being non-functional, is visibly
damaged, or must be returned for any other reason, please call for an assigned
RMA number. The RMA number is a key piece of information that lets us track
and process returned merchandise with the fastest possible turnaround time.
PLEASE CALL FOR AN RMA NUMBER!
Packages returned without an RMA number will be refused!
In most cases, a returned package will be refused at the receiving dock if its
contents are not known. The RMA number allows us to reference the history of
returned products and determine if they are meeting your application’s
requirements. When you call customer service for your RMA number, you will be
asked to provide information about the product you are returning, your address,
and a contact person at your organization.
Please make sure that the RMA number is prominently
displayed on the outside of the box.
• Thank You •
CyberResearch, Inc
.
17
25 Business Park Drive
P: (203) 643-5000; F: (203) 643-5001
Branford, CT USA
www.cyberresearch.com
