For information on Cyberpower products, visit www.cyberpower.com
12
Product Registration
Thank you for purchasing a CyberPower product. Prompt product
registration entitles coverage under the Limited Warranty and
Connected Equipment Guarantee, and also allows the opportunity to be
notified of product enhancements, upgrades, and other announcements.
Registration is quick and easy at www.cyberpower.com under "Support".
Need Additional Help?
Feel free to contact our Tech Support department with installation,
troubleshooting, or general product questions.
CyberPower Technical Support
www.cyberpower.com
4241 12th Ave East, Suite 400
Shakopee, MN 55379
Toll-free: (877) 297-6937
Limited Warranty
Read the following terms and conditions carefully before using the
CyberPower PDU(the “Product”). By using the Product you consent to
be bound by and become a party to the terms and conditions of this
Limited Warranty (together referred to as this “Warranty”). If you do not
agree to the terms and conditions of this Warranty, you should return the
Product for a full refund prior to using it.
Who is Providing this Warranty?
CyberPower
Systems
(USA), Inc. (“CyberPower”) provides this Limited
Warranty.
What Does This Warranty Cover?
This warranty covers defects in materials and workmanship in the
Product under normal use and conditions.
What is the Period of Coverage?
This Warranty is for as long as the original owner owns the Product.
Who Is Covered?
This warranty only covers the original purchaser.
Coverage ends if you sell or otherwise transfer the Product.
How Do You Get Service?
1. Call us at (877) 297-6937 or write to us at Cyber Power Systems
(USA), Inc., 4241 12th Ave. E., STE 400, Shakopee, MN 55379 or
send us an e-mail message at [email protected]
for instructions.
2. When you contact CyberPower, identify the Product,
the
Purchase
Date, and the item(s) of Connected Equipment. Have information
on all applicable insurance
or
other resources of recovery/payment
that are available to the Initial Customer and Request a Claim
Number.
3. You must provide a purchase receipt (or other proof of the original
purchase) and provide a description of the defect.
4. Pack and ship the product to CyberPower and, if requested, the
item(s) of Connected Equipment, a repair cost estimate for the
damage
to
the
Connected Equipment, and all claim forms that
CyberPower
provides
to
you.
Show
the Claim Number on the
shipping label or include it with the product. You must prepay all
shipping costs, you are responsible for
packaging
and
shipment,
and you must pay the cost of the repair estimate.
What Will We Do To Correct Problems?
CyberPower will inspect and examine the Product.
If the Product is defective in material or workmanship, CyberPower
will repair or replace it at CyberPower's expense, or, if CyberPower
is unable to or decides not to repair or replace the Product
(if defective) within a reasonable time, CyberPower will refund to you
the full purchase price you paid for the Product (purchase receipt
showing price paid is required).
Who Pays For Shipping?
We pay when we send items to you; you pay when you send items
to us.
