CPS1500PIE
Copyright © 2014 CyberPower Systems, Inc.
16
TROUBLESHOOTING
Trouble shooting
Problem
Possible Cause
Solution
Outlet does not provide
power to equipment.
Circuit breaker has
tripped due to an
overload.
First, turn the EPS off and unplug at
least one piece of equipment. Wait
10 seconds, reset the circuit breaker
by pressing the button, and then turn
the EPS on.
Batteries are discharged.
Recharge the unit for at least 4
hours.
Unit has been damaged
by a surge or spike.
Contact CyberPower Systems or
local agent about replacement
batteries.
The EPS cannot be
turned on.
The on/off switch is
designed to prevent the
damage that rapidly turns
it off and on.
Turn the EPS off. Wait 10 seconds
and then turn the EPS on.
The unit is not connected
to an AC outlet.
The unit must be connected to a
220/230/240V outlet.
The battery is worn out.
Contact CyberPower Systems or
local agent about replacement
batteries.
Mechanical problem.
Contact CyberPower Systems or
local agent via phone or visit our
website.
Input and output wiring
error
Check the input/output connection.
The battery voltage is too
high during cold start.
Check the reason for battery
over-voltage.
