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2
XXXXXXXXXXXXXX
Rx
0000000000000000000
HW
PC
(14 digits)
SN
XXXXXXXX
POSready
code
XXXXXXXX
ECR
Software
code
Customer Service Department:
(specific for North/South American customers)
(worldwide)
or
Assistenza tecnica
In caso di malfunzionamento del dispositivo, contattare l’assistenza tecnica inviando una
e-mail speciicando:
1. Codice prodotto
2. Numero di serie
3. Revisione hardware
4. Codice software ECR (Solo per dispositivi con Windows
®
Embedded POSready)
5. Codice POSready (Solo per dispositivi con Windows
®
Embedded POSread
y)
Per procurarsi i dati necessari, procedere come segue:
Technical service
In case of failure, send the 4 pieces of information listed below to our support team:
1. Product code
2. Serial number
3. Hardware release
4. Codice software ECR (Only for device with Windows
®
Embedded POSready)
5. Codice POSready (Only for device with Windows
®
Embedded POSread
y)
To get the necessary data, proceed as follows:
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