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GB

CUSTOM ENGINEERING S.p.A.
Str. Berettine 2
43010 Fontevivo (PARMA) - Italy
Tel. : +39 0521-680111
Fax : +39 0521-610701
http: www.custom.biz

Customer Service Department:
Email : [email protected]

© 2011 CUSTOM ENGINEERING S.p.A. – 
Italy. All rights reserved. Total or partial re-
production of this manual in whatever form, 
whether by printed or electronic means, is 
forbidden. While guaranteeing that the in-
formation contained in it has been carefully 
checked, CUSTOM ENGINEERING S.p.A. 
and other entities utilized in the realization 
of this manual bear no responsibility for 
how the manual is used.
Information regarding any errors found in it 
or suggestions on how it could be improved 
are appreciated. Since products are sub-
ject to continuous check and improvement, 
CUSTOM ENGINEERING S.p.A. reserves 
the right to make changes in information 
contained in this manual without prior 
notifi cation.

The pre-installed multimedia contents 
are protected from Copyright CUSTOM 
ENGINEERING. Other company and 
product names mentioned herein may be 
trademarks of their respective companies. 
Mention of third-party products is for infor-
mational purposes only and constitutes 
neither an endorsement nor a recom-
mendation. CUSTOM ENGINEERING as-
sumes no responsibility with regard to the 
performance or use of these products.

THE IMAGES USED IN THIS MAN-

UAL ARE USED AS AN ILLUSTRA-

TIVE EXAMPLES. THEY COULDN’T 

REPRODUCE THE DESCRIBED 

MODEL FAITHFULLY.

UNLESS OTHERWISE SPECIFIED, 

THE INFORMATION GIVEN IN THIS 

MANUAL

ARE REFERRED TO ALL MODELS 

IN PRODUCTION AT THE ISSUE 

DATE OF THIS DOCUMENT.

GENERAL SAFETY INFORMATION
Your attention is drawn to the following 
actions that could compromise the char-
acteristics of the product:

Read and retain the instructions which 

• 

follow.
Follow all indications and instructions 

• 

given on the device.
Make sure that the surface on which 

• 

the device rests is stable. If it is not, the 
device could fall, seriously damaging it.
Make sure that the device rests on a hard 

• 

(non-padded) surface and that there is 
suffi cient ventilation.
When positioning the device, make sure 

• 

cables do not get damaged.
Use the type of electrical power supply 

• 

indicated on the device label. If uncer-
tain, contact your dealer.
Make sure the electrical system that 

• 

supplies power to the device is equipped 
with a ground wire and is protected by a 
differential switch.
Do not block the ventilation openings.

• 

Do not insert objects inside the device as 

• 

this could cause short-circuiting or dam-
age components that could jeopardize 
printer functioning.
Do not carry out repairs on the device 

• 

yourself, except for the normal main-
tenance operations given in the user 
manual.
Make sure that there is an easily-acces-

• 

sible outlet with a capacity of no less than 
15A in the vicinity of where the device is 
to be installed.
Periodically perform scheduled mainte-

• 

nance on the device to avoid dirt build-up 
that could compromise the correct, safe 
operation of the unit.
Before any type of work is done on the 

• 

machine, disconnect the battery pack.
Do not touch the head heating line with 

• 

bare hands or metal objects. Do not 
perform any operation inside the printer 
immediately after printing because the 
head and motor tend to become very 
hot.

GENERAL INSTRUCTIONS
CUSTOM ENGINEERING S.p.A. declines 
all responsibility for accidents or damage 
to persons or property occurring as a re-
sult of tampering, structural or functional 
modifi cations, unsuitable or incorrect in-
stallations, environments not in keeping 
with the equipment’s protection degree or 
with the required temperature and humidity 
conditions, failure to carry out maintenance 
and periodical inspections and poor repair 
work.

THE CE MARK AFFIXED TO 
THE PRODUCT CERTIFY 
THAT THE PRODUCT SAT-
ISFIES THE BASIC SAFETY 
REQUIREMENTS.

The device is in conformity with the es-
sential Electromagnetic Compatibility and 
Electric Safety requirements laid down in 
Directives 2006/95/CE and 2004/108/CE 
inasmuch as it was designed in conformity 
with the provisions laid down in the follow-
ing Standards:

EN 55022 Class B 

• 

(Limits and methods 

of measurements of radio disturbance 
characteristics of Information Technol-
ogy Equipment)

EN 55024 

• 

(Information Technology 

Equipment – Immunity characteristics – 
Limits and methods of measurement)

EN 60950 

• 

(Safety of information equip-

ment including electrical business 
equipment)

GUIDELINES FOR
THE DISPOSAL OF
THE PRODUCT

The crossed-out rubbish bin logo means 
that used electrical and electronic products 
shall NOT be mixed with unsorted munici-
pal waste. For more detailed information 
about recycling of this product, refer to the 
instructions of your country for the disposal 
of these products.

Do not dispose of this equipment as 

• 

miscellaneous solid municipal waste, but 
arrange to have it collected separately.
The re-use or correct recycling of the 

• 

electronic and electrical equipment 
(EEE) is important in order to protect 
the environment and the wellbeing of 
humans.
In accordance with European Directive 

• 

WEEE 2002/96/EC, special collection 
points are available to which to deliver 
waste electrical and electronic equip-
ment and the equipment can also be 
handed over to a distributor at the mo-
ment of purchasing a new equivalent 
type.
The public administration and producers 

• 

of electrical and electronic equipment 
are involved in facilitating the processes 
of the re-use and recovery of waste elec-
trical and electronic equipment through 
the organisation of collection activities 
and the use of appropriate planning ar-
rangements.
Unauthorised disposal of waste electrical 

• 

and electronic equipment is punishable 
by law with the appropriate penalties.

Summary of Contents for qt10

Page 1: ...USER S GUIDE GUIDA OPERATIVA POS ...

Page 2: ......

Page 3: ...ual Make sure that there is an easily acces sible outlet with a capacity of no less than 15A in the vicinity of where the device is to be installed Periodically perform scheduled mainte nance on the device to avoid dirt build up that could compromise the correct safe operation of the unit Before any type of work is done on the machine disconnect the battery pack Do not touch the head heating line ...

Page 4: ...operazioni di ordinaria manutenzione espressa mente riportate nel manuale utente Assicurarsi che nel luogo in cui si vuole installare il dispositivo vi sia una presa di corrente facilmente accessibile e di capacità non inferiore ai 10A Eseguire periodicamente la manuten zione ordinaria del dispositivo al fine di evitare che accumuli di sporcizia pos sano compromettere il corretto e sicuro funziona...

Page 5: ...TABLE OF CONTENTS Indice Table des matières Inhaltsverzeichnis Indice DESCRIPTION INSTALLATION MAINTENANCE PRE INSTALLED ACCOUNTS DRIVERS TECHNICAL SPECIFICATIONS CONTACTS CONSUMABLES AND ACCESSORIES ...

Page 6: ......

Page 7: ... packing materials in the event the device must be transported shipped in the future I Rimuovete il dispositivo dal cartone facendo attenzione a non danneggiare il materiale di imballaggio al fine di uti lizzarlo per trasporti futuri Assicuratevi che vi siano i componenti illustrati in seguito e che essi non siano danneg giati In caso contrario contattate il servizio di assistenza Cavo per aliment...

Page 8: ...sed Avoid storage of ATM and credit cards near your cradle GB Se poste in contatto con il suppor to carte di credito e bancomat possono subire fenomeni di smagnetizzazione con conseguen te perdita dei dati immagazzinati Evitare di riporre carte di credito e bancomat vicino al supporto I 8 DEVICE DESCRIPTION Descrizione dispositivo ...

Page 9: ...rt no 2 9 USB port no 2 10 LINE OUT port 11 Power supply port 12 COM2 port 13 COM1 port 14 USB port no 2 15 I Led di stato 1 Tasto ON OFF 2 Alloggiamento Touch pen 3 Touch pen 4 Display sensibile al tocco 5 Led di stato chip card 6 Alloggiamento Chip Card 7 Porta VGA 8 Porta ETHERNET n 2 9 Porta USB n 2 10 Porta LINE OUT 11 Porta alimentazione 12 Porta COM2 13 Porta COM1 14 Porta USB n 2 15 ...

Page 10: ...10 ...

Page 11: ...s the ON OFF key 2 NOTE Use the type of electrical power supply indicated on the label device and or power supply I Collegare l alimentatore in dotazione al di 1 spositivo e alla presa di rete Premere il tasto ON OFF 2 NOTA Utilizzate il tipo di alimentazione elettrica indicato sull etichetta del dispositivo e o alimentatore SWITCH THE DEVICE ON OFF Accendere Spegnere il dispositivo ...

Page 12: ...DEVICE OFF NON POWERED DEVICE DESCRIPTION DEVICE OFF POWERED DEVICE LED RED OFF ON DEVICE ON BLUE ON 12 STATUS LED FLASHES Lampeggi del led di stato ...

Page 13: ...enzene abrasive cleaners compressed air or stiff brushes Do not let water or other liquids get inside the device I Spegnere il dispositivo premendo il tasto per 1 almeno 2 secondi Scollegare il cavo d alimentazione dalla presa 2 di rete elettrica Utilizzare un panno morbido 3 ATTENZIONE Non utilizzare alcol metilico etilico o isopropilico o solventi forti Non utilizzare diluente o benzene detergen...

Page 14: ... abrasive cleaners compressed air or stiff brushes Do not let water or other liquids get inside the device I Spegnere il dispositivo premendo il tasto per 1 almeno 2 secondi Scollegare il cavo d alimentazione dalla presa 2 di rete elettrica Attendere qualche minuto per permettere allo 3 schermo di arrivare alla temperatura ambien te Strofinare delicatamente lo schermo con un 4 panno anti graffio l...

Page 15: ...the menu ADVANCE see A Select 4Pts Calibration key see B Follow the onscreen instructions I Qualora lo schermo del dispositivo non risponda correttamente ai comandi Touch Screen potrebbe rendersi necessario procedere ad una ri calibra zione dello stesso Procedere come segue Nota Per utilizzare questa procedura è necessario che sul dispositivo sia stato installato un sistema operativo Microsoft WIN...

Page 16: ...16 ...

Page 17: ...eady GB NOTE Auto login user NOTE The user names and the passwords are Case Sensitive it is IMPOR TANT to respect the capital letters and the small letters I NOTA Auto login Utente NOTA I nomi utente e le password sono Case Sensitive è IMPORTANTE rispettare le lettere maiuscole e le lettere minuscole USER NAME NOME UTENTE PASSWORD ADMINISTRATOR Administrator Admin USER User User ...

Page 18: ...18 ...

Page 19: ... the SW was saved on your PC then click OK Follow the instructions that appear on the screen to install the driver I Prelevare il SW dal sito Internet 1 www custom biz Installare il software del dispositivo come indicato nella 2 seguente procedura WINDOWS Nel menù Avvio selezionate Esegui e digitate il percorso del SW precedentemente salvato sul vostro PC fate click su OK Lasciatevi poi guidare da...

Page 20: ...20 ...

Page 21: ...rnet ports 10 100 1000Mbps Operating systems Microsoft POSready optional Battery Lithium battery Graphic controller Intel 945GSE integrated Graphics Media Accelerator Intel GMA 950 Graphic memory Dynamic shared system memory up to 224MB Intel DVMT 3 0 or static share system memory up to 128MB Display interface Support CRT CRT display resolution up to 2048x1536 85Hz refresh LCD Dimensions 10 TFT ba...

Page 22: ...ICATIONS Power supply voltage 100 240 Vac Current output 2 5 A Power 60 W Frequency 50 60 Hz ENVIRONMENTAL CONDITIONS Operating temperature 0 50 C Relative humidity 10 85 Rh Storage temperature 20 C 70 C Storage relative humidity 10 90 Rh ...

Page 23: ...23 TECHNICAL SPECIFICATIONS DEVICE DIMENSIONS Dimensioni dispositivo Length 375 mm Width 240 mm Height 140 mm Weight 2 55 Kg 240 140 375 ...

Page 24: ...24 Length 117 mm Width 53 mm Height 30 mm 30 24V GND N C 2 1 3 AC INLET 53 117 DC OUTPUT WIRE POWER SUPPLY PDPS 060 24 03 DIMENSIONS Dimensioni alimentatore PDPS 060 24 03 ...

Page 25: ... Only for devices equipped with Microsoft Windows Embedded POSready POSready code Only for devices equipped with Microsoft Windows Embedded POSready I In caso di malfunzionamento contattare l assi stenza tecnica inviando una e mail all indirizzo support custom it specificando Codice prodotto Numero di serie Revisione hardware Codice software ECR Solo per dispositivi equi paggiati con Microsoft Win...

Page 26: ...it Customer Service Department support custom it Customer Service Department Only with Microsoft Windows Embedded POSready Solo con Microsoft Windows Embedded POSready XXXXXXXX POSready code XXXXXXXX ECR Software code 26 ...

Page 27: ...27 CONSUMABLES AND ACCESSORIES ACCESSORIES Accessori GB I Power supply 24V 60W see technical specification Alimentatore 24V 60W vedere specifiche tecniche PDPS 060 24 03 ...

Page 28: ...z CUSTOM ENGINEERING S p A World Headquarters Via Berettine 2 43010 Fontevivo Parma ITALY Tel 39 0521 680111 Fax 39 0521 610701 info custom biz www custom biz All rights reserved Part Number 76900000000400 Rev 1 00 ...

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