Curtiss-Wright
Parvus DuraNET 20-11
Chapter 6 Troubleshooting
MNL-0656-01 Rev A8
ECO-N/A
Effective: 16 Nov 21
Page 37 of 44
C
HAPTER
6
T
ROUBLESHOOTING
P
RODUCT
I
DENTIFICATION
The product is labeled with the Parvus P/N and serial number. Please refer to this information when
communicating with Technical Support.
T
ECHNICAL
A
SSISTANCE
If you have a technical question or if you cannot isolate a problem with your product, please call or e-mail
the Parvus Technical Support team:
Phone
1 (801) 433-6322
Fax
1 (801) 483-1523
R
ETURNING FOR
S
ERVICE
Before returning any Parvus product, please fill out a Return Material Authorization (RMA) request form,
available for download from the following website under the support section:
www.curtisswrightds.com
Email this form to the Technical Support email address (
) to receive
authorization for shipment. An RMA number will be emailed back to you as soon as possible.
Note: You must have the RMA number in order to return any product for any reason.
Caution:
Any product returned to Parvus improperly packed will immediately void the warranty for that particular
product.