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TROUBLESHOOTING GUIDE

TG6

(#3&8&348*5)53*"$5306#-&4)005*/((6*%&ø

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Water Does Not Heat At All

•  Check to see if the water level in the tank is in contact with the water level probe. If not, see 

Tank Does Not Fill

The water will not heat unless it is in contact with the probe.

•  If the water heats, but is not hot enough, see

Water Not Hot Enough

.

• If 

Ready to brew

 appears on the display, but the water is not hot, check the resistance across the leads of the 

UFNQFSBUVSFTFOTPS*GUIFSFTJTUBODFJTMFTTUIBOLBOEUIFXBUFSJTOPUIPUSFQMBDFUIFUFNQFSBUVSFTFOTPS
*GUIFTFOTPSSFTJTUBODFJTBCPWFLXIFOUIFXBUFSJTDPPMSFQMBDFUIFVOJWFSTBMQPXFSNPEVMF 61.

If 

Heating...

 appears on the display, but the water is not hot, follow the steps below. The following steps are 

performed with the rear toggle switch in the ON position.

 $IFDLGPSQPXFSBDSPTTUIFUFSNJOBMTPGUIFIFBUJOHFMFNFOU T*GQPXFSJTCFJOHTVQQMJFESFNPWFUIFXJSFT

and check for an open heating element.   

 *GUIFSFJTOPQPXFSUPUIFFMFNFOU TUSBDFUIFDJSDVJUCBDL VTJOHUIF&-&$53*$"-4$)&."5*$UPUIFQPXFS

DPSEUPmOEPVUXIFSFQPXFSJTMPTU*GUIFSFJTQPXFSJOUPUIFUSJBDCVUOPUPVUTFFUIFGPMMPXJOHTUFQ

*GUIFSFJTQPXFSJOUPBUSJBDCVUOPUPVUDIFDLGPSQPXFSBUUIFHBUFUFSNJOBM"MTPDIFDLUIFXJSFUP"GSPN
UIF61.*GUIFDPOOFDUJPOTBSFHPPEBOEQPXFSJTCFJOHTVQQMJFEUPUIFUSJBDCVUUIFSFJTOPWPMUBHFPVU
PG"SFQMBDFUIFUSJBD*GQPXFSJTOPUCFJOHTVQQMJFEGSPNUIF61.CVU

Heating...

 appears on the display, 

DIFDLUIFXJSJOHGSPNUIF61.UPUIFUSJBD*GUIFXJSJOHJT0,SFQMBDFUIF61.

Water Too Hot (Boiling or Excessive Steaming)

If 

Over Temp Sensor

 or 

Ready to Brew

 appears on the display and the water is too hot, go to 

Over Temp 

Sensor Error Message

.

If the display reads 

Heating

DPOTUBOUMZmSTUDIFDLUPNBLFTVSFUIBUUIFUFNQFSBUVSFTFOTPSJTBUUBDIFEUJHIUMZ

to the tank and that heat sink compound was used. A properly mounted sensor should have a resistance of 

BSPVOELXIFOUIFXBUFSJTIPU*GOPUSFQMBDFUIFTFOTPS

$IFDLUPTFFJGUIFVOJWFSTBMQPXFSNPEVMF 61.DPOTUBOUMZIBTQPXFSPVUQVUUPUIFUSJBDSFHBSEMFTTPGUIF
SFTJTUBODFPGUIFUFNQFSBUVSFTFOTPS*GTPUIF61.JTQSPCBCMZCBE

*GUIF61.JTXPSLJOHQSPQFSMZDIFDLGPSBTIPSUFEUSJBD

Over Temp Sensor Error Message

5IJTFSSPSNFTTBHFJOEJDBUFTUIBUUIFVOJWFSTBMDPOUSPMNPEVMF 6$.IBTEFUFDUFEBXBUFSPWFSIFBUJOH
QSPCMFN5IFVOJWFSTBMQPXFSNPEVMF 61.JTSFBEJOHBXBUFSUFNQFSBUVSFJOUIFUBOLBCPWF'*GUIFXBUFS

temperature is too hot, but 

Heating...

appears on the display, see 

Water Too Hot

. Once the malfunction causing 

the error is corrected, the error message must be cleared. To reset the brewer and return to normal operation, turn 

UIFUPHHMFTXJUDIPOUIFCBDLPGUIFCSFXFSUPUIF0''QPTJUJPOGPSTFDPOETUIFOCBDLPO

Check for power at the gate terminal on the triac. If there is no power at the triac gate terminal but the heating 
elements are always on, replace the triac.

Turn off power to the brewer and allow water tank to cool. Once cool, turn power back on while monitoring the 
triac gate voltage. During normal operation, power should be applied to the gate terminal, then drop to below 

7BD5IFVOJWFSTBMQPXFSNPEVMF 61.TIPVMECFSFQMBDFEJGQPXFSJTBQQMJFEUPUIFUSJBDHBUFDPOTUBOUMZ

even though 

Ready to brew

 or 

Over Temp Sensor

 appears on the display.

*GUIF61.JTPQFSBUJOHOPSNBMMZDIFDLGPSBGBMTFPWFSUFNQFSSPSDBVTFECZUIFUFNQFSBUVSFTFOTPS$IFDL
UIFSFTJTUBODFBDSPTTUIFMFBETPGUIFUFNQFSBUVSFTFOTPS*GUIFSFTJTUBODFJTMFTTUIBOLXIFOUIFXBUFSJT

cool, replace the temperature sensor.

IMPORTANT:

Before proceeding, make sure that the control panel temperature is adjusted to compensate 

GPSIJHIFSFMFWBUJPOT5IFGBDUPSZTFUUJOHJT¡'3FEVDFUIFUFNQFSBUVSFTFUUJOHUXPEFHSFFTGPSFWFSZ
GFFUPGFMFWBUJPOBCPWFGFFU

Summary of Contents for G4 Series

Page 1: ...G4 Digital Iced Tea Brewing System USER GUIDE READ AND SAVE THESE INSTRUCTIONS NOTICE TO INSTALLER Please leave this booklet with the machine 5 30 5 07 3 SFW...

Page 2: ...RPPHQGHG 3DUWV 7DQN VVHPEO IP21 OHFWULFDO 6FKHPDWLF ES11 7URXEOHVKRRWLQJ XLGH 7 7URXEOHVKRRWLQJ XLGH 7 7URXEOHVKRRWLQJ XLGH 7 UURU RGHV EC1 3URGXFW DUUDQW 3 5 0 5 54 45 Contact Information Wilbur Curt...

Page 3: ...LRQV OHFWULFDO 6XSSO 5HTXLUHPHQWV MODEL DESCRIPTION PHASE VOLTS AMPS HEATING CONFIG WIRE WATTS HERTZ CAPACITY G4TB Single Iced Tea Brewing System 1 PH 120 V 13 8 A 1 X 1600 W 2W G 1650 W 50 60 Hz 12 0...

Page 4: ...ve maintenance should be performed by an authorized Wilbur Curtis service technician 5P SFEVDF UIF SJTL PG mSF PS FMFDUSJD TIPDL 0 05 PQFO UIF TFSWJDF QBOFMT 5IFSF BSF OP VTFS serviceable parts inside...

Page 5: ...ST QQMJBODFT DBO CF VTFE CZ QFSTPOT ZFBST BOE BCPWF XJUI SFEVDFE QIZTJDBM TFOTPSZ PS NFOUBM DBQBCJMJUJFT or lack of experience and knowledge if they have been given supervision or instruction concerni...

Page 6: ...4FF UIF SPECIFICATIONS section for the correct size The water line should also be capable of being controlled by a shut off valve Do not connect the water line to a saddle valve or needle valve SFRVJS...

Page 7: ...9C WARNING Use the leveling legs to level the brewer only Do not use them to adjust brewer height Do not extend them higher than necessary Front panel or Style varies Brewers With a Strain Relief Moun...

Page 8: ...and size electrical outlet If it is not compatible either have the cord replaced or have the electrical outlet upgraded by a licensed electrician Do not use an extension cord Do not use a power cord p...

Page 9: ...he water has heated Ready to brew will be displayed on the LCD screen 19 Perform a brew cycle of a least 12 oz 350 ml to purge any remaining air from the system See OPERATING INSTRUCTIONS During the i...

Page 10: ...XJOH XJMM CFHJO 5IF CSFXFS XJMM CSFX DPGGFF PS UFB CBTFE PO UIF TFUUJOHT QSPHSBNNFE JOUP UIF VOJWFSTBM DPOUSPM NPEVMF 6 5P DIBOHF UIF TFUUJOHT TFF UIF PROGRAMMING GUIDE 1 The brewer should be ON POmSN...

Page 11: ...brush for hard to clean areas Rinse with clean water then dry 3 Wipe the spray head area with a cloth soaked in a mild detergent solution Rinse with a cloth soaked with clean water removing any resid...

Page 12: ...UIFO ESBJO JMM UIF DPOUBJOFS UP UIF UPQ XJUI XBSN DMFBO XBUFS UIFO ESBJO JMM XJUI XBUFS BOE ESBJO B TFDPOE UJNF Disassemble the faucet Unscrew the faucet assembly GSPN UIF EJTQFOTFS 5IFO VOTDSFX UIF...

Page 13: ...JEF PG UIF NBDIJOF 5 130 3 6 NC Status lights Brew Button Curtis logo Home Undo Scroll left right Return to previous Control symbols all symbols may not be present at the same time Display view varies...

Page 14: ...Display Settings Preventative Maintenance Brew Counter Passwords Master Reset Regional Settings Recipe Default Brew Settings All Full Batch except Tea Sweet and Dual Sweet Temperature Tea by Volume Te...

Page 15: ...TQMBZ 5IF GBDUPSZ EFGBVMU TFUUJOH is blank Screen saver UVSOT UIF EJTQMBZ TDSFFO TBWFS PO BOE PGG 5IF GBDUPSZ EFGBVMU TFUUJOH JT 0GG continued Recipe Default Brew Settings Tea Sweet and Dual Sweet Hal...

Page 16: ...T UP UIF 64 QSPHSBNNJOH TDSFFOT 8IFO OBCMFE BO BDDFTT DPEF LFZQBE BQQFBST PO UIF TDSFFO XIFO UIF VTFS BUUFNQUT UP BDDFTT UIF 64 NFOVT Master Reset SFTFUT UIF CSFXFS VOJWFSTBM DPOUSPM NPEVMF 6 UP UIF G...

Page 17: ...ditional time for tea to drain from the brew CBTLFU CFGPSF i SFXJOHw EJTBQQFBST GSPN UIF EJTQMBZ 5IF TFUUJOH SBOHF JT TFDPOET UP NJOVUFT 5IF GBDUPSZ EFGBVMU TFUUJOH JT TFDPOET Sweetener Time units equ...

Page 18: ...XJMM MJHIU JOEJDBUJOH UIBU EBUB JT USBOTGFSSJOH 5IJT QSPDFTT XJMM POMZ UBLF B TFDPOE UP DPNQMFUF Downloading the Software to the Brewer from the Flash Drive 1 4FMFDU UIF JEFOUJDBM CSFXFS ZPV XJTI UP...

Page 19: ...051717B 11 80 in 30 0 cm 22 29 in 56 6 cm 22 67 in 57 6 cm 23 96 in 60 9 cm 34 29 in 87 1 cm 20 84 in 52 9 cm 10 04 in 25 5 cm 9 11 in 23 1 cm 13 41 in 34 1 cm 18 39 in 46 7 cm 16 61 in 42 2 cm 0 49...

Page 20: ...er 6 27 in 15 9 cm 9 94 in 25 3 cm 9 59 in 24 3 cm 9 04 in 23 0 cm 9 14 in 23 2 cm 18 98 in 48 2 cm 29 38 in 74 6 cm 4 00 in 10 2 cm 9 11 in 23 1 cm 10 97 in 27 9 cm 10 21 in 25 9 cm 16 61 in 42 2 cm...

Page 21: ...RTS 061118C 3 29 8 9 10 29 33 11 26B 9 12 13 14 15 17 19 20 21 23 1 2 G4TB G4TBP Main Chassis Exploded View G4TB Shown 5A 5B 6 4 30 16A 16B 27A 27B 28A 28B 7 29 30 24 25 26A 22 32 18 33 29 31 Orientat...

Page 22: ...TEM PART DESCRIPTION 18 WC 102 SWITCH TOGGLE NON LIT SPST 15A 125 6A 250VAC RESISTIVE 19 WC 10008 UNIVERSAL HOST ADAPTER USB 20 WC 37255 KIT DUAL VALVE WATER INLET 21 WC 1200 CORD 14 3 SJTO 6 BLK W PL...

Page 23: ...3 WC 917 ELEMENT HEATING 1 45KW 120V W JAM NUTS 6 WC 1438 101 SENSOR TEMPERATURE TANK 7 WC 4394 GUARD SHOCK HEATING ELEMENT FOR SINGLE HEATING ELEMENT 8 WC 523 THERMOSTAT MANUAL RESET 120 240 VAC 25A...

Page 24: ...Valve Right 14 Dilution Valve Left 15 Sweetner Pump 16 Sweetner Pump 17 120VacNeutral Internal Use Only 18 Not Used 19 Current Sensor 20 Current Sensor 1 12 Vac Input Back Light 2 Vdd 5Vdc 3 Vss Logic...

Page 25: ...UIF WBMWF VTJOH UIF EJBHOPTUJDT JO TFDUJPO 5 Water Not Hot Enough G UIF XBUFS IFBUT CVU JT OPU IPU FOPVHI mSTU DIFDL GPS UIF DPSSFDU UFNQFSBUVSF TFUUJOH PO UIF DPOUSPM QBOFM 3FQSPHSBN BT OFDFTTBSZ 2 G...

Page 26: ...QQFBST PO UIF EJTQMBZ DIFDL GPS GBVMUZ XJSJOH BOE DPOOFDUJPOT CFUXFFO UIF VOJWFSTBM QPXFS NPEVMF 61 BOE UIF WBMWFT 2 G Brewing EPFT OPU BQQFBS PO UIF EJTQMBZ DIFDL GPS B GBVMUZ VOJWFSTBM DPOUSPM NPEVM...

Page 27: ...JPO PVUMFU QPJOUT 3VO B CSFX DZDMF BOE DPOmSN UIBU UIF EVNQ CSFX WBMWF CZQBTT WBMWF BOE EJMVUJPO WBMWF PQFO EVSJOH UIF CSFX DZDMF IFDL GPS nPX UISPVHI BOZ FYJU QPJOU UIBU JT TMPX PS OPO FYJTUFOU PU BM...

Page 28: ...PTJUJPO GPS TFDPOET UIFO CBDL 0 IFDL UP NBLF TVSF UIBU UIF nPX SBUF GSPN UIF XBUFS TVQQMZ MJOF NFFUT UIF NJOJNVN nPX SBUF TQFDJmDBUJPOT GPS UIF CSFXFS MTP DIFDL UIF XBUFS QSFTTVSF 4FF UIF 41 5 0 4 TFD...

Page 29: ...VSF TFOTPS JT BUUBDIFE UJHIUMZ to the tank and that heat sink compound was used A properly mounted sensor should have a resistance of BSPVOE L XIFO UIF XBUFS JT IPU G OPU SFQMBDF UIF TFOTPS 3 IFDL UP...

Page 30: ...IFO QSPNQUFE QMBDF BO FNQUZ DPOUBJOFS VOEFS UIF CSFX CBTLFU UIFO QSFTT OK 1SFTT B CVUUPO UP UFTU UIF EFTJSFE DJSDVJU PS Auto Test to test all circuits If a button is highlighted green the DJSDVJU IBT...

Page 31: ...Water Level Error LOO UXQ HUURU 2YHU RZ 7KH ZDWHU LQOHW YDOYH KDV HLWKHU EHHQ RSHQ IRU PRUH WKDQ PLQXWHV RQ WKH LQLWLDO WDQN OO RU KDV EHHQ RSHQ IRU VHFRQGV RQ ODUJH EUHZHUV DQG VHFRQGV RQ Seraphim W...

Page 32: ...ical and plumbing codes Improper voltage Equipment must be installed at the voltage stated on the serial plate supplied with this equipment Improper water supply 7KLV LQFOXGHV EXW LV QRW OLPLWHG WR H...

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