No power:
o
Batteries are installed according to the diagram in the battery compartment.
o
Batteries are fresh and/or known to be good.
If an AC adaptor is being used:
o
The connection between the monitor and the AC outlet is secure and not damaged.
o
The outlet in use is functioning properly and not controlled by a light switch.
Yellow LED single blinks continuously:
o
Replace all batteries with new Energizer Industrial (or equivalent) batteries.
Cordless Sensor Pad does not synchronize to the monitor or lost signal alert:
o
The transmitter in the sensor pad is securely connected with no visible cord or
connector damage.
o
The transmitter’s ON/OFF switch has been permanently turned ON. The red STATUS/IN USE
light on the transmitter blinks approximately every 30 seconds (see figure 1).
o
The sensor pad is within 30 foot unobstructed range of the monitor.
o
Reset the monitor by un-synchronizing the sensor and monitor and then re-synchronize them.
o
The transmitter and transmitter antenna are properly connected and positioned to maximize
range and performance (see figure 2).
o
The patient is not lying or sitting directly on the sensor transmitter.
o
Rubber bands and clips are used to secure the bed sensor pad to the bed so the sensor is
properly positioned under the buttocks area and the transmitter hangs off the side of mattress,
preferably on the same side of bed/room as the monitor.
o
No walls or metal objects are between the pads and monitor
NOTE:
Best performance and range is achieved by proper placement of transmitter and
antenna in sensor pocket as illustrated in figure 1 and the monitor is installed facing the
transmitter as close together as possible (see figure 3). Many structural factors like metal, body
mass, and other construction materials can, and in some cases, dramatically reduce range and
performance. As a final check, try moving the monitor closer to the pad and retest.
BC500 TROUBLESHOOTING CHECKLIST
3
Antenna
figure 2
figure 1
This checklist has been developed to help identify common issues that can be quickly addressed to prevent unnecessary
product returns. Please also refer to the product’s Directions for Use and instructional video on Curbell’s website (www.
curbellmedical.com). If, after completing the checklist, the product continues to malfunction, please call your Curbell
Representative at 888-222-2188.
YELLOW LIGHT
GREEN LIGHT
RED LIGHT
LED STATUS
MEANING
Yellow LED is blinking
Low battery
Yellow LED flashes twice
Corded pad disconnected
Green LED is blinking
Monitoring
Red LED is blinking
Alarm
Red LED flashes twice
Cordless pad signal lost
Red LED flashes three times
Replace curbell pad
Cordless Direct Connect Monitor
CSM-BC500
LED STATUS
Green Blinking
Monitoring
Red Blinking
Alarm
Yellow Blinking
Replace Batteries
Yellow Double Flashing Corded Sensor Removed
Red Double Flashing
Cordless Signal Lost
Red Triple Flashing
Replace Pad
Cordless Direct Connect Monitor
CSM-BC500
LED STATUS
Green Blinking
Monitoring
Red Blinking
Alarm
Yellow Blinking
Replace Batteries
Yellow Double Flashing Corded Sensor Removed
Red Double Flashing
Cordless Signal Lost
Red Triple Flashing
Replace Pad
Cordless Direct Connect Monitor
CSM-BC500
LED STATUS
Green Blinking
Monitoring
Red Blinking
Alarm
Yellow Blinking
Replace Batteries
Yellow Double Flashing Corded Sensor Removed
Red Double Flashing
Cordless Signal Lost
Red Triple Flashing
Replace Pad
Cordless Direct Connect Monitor
CSM-BC500
LED STATUS
Green Blinking
Monitoring
Red Blinking
Alarm
Yellow Blinking
Replace Batteries
Yellow Double Flashing Corded Sensor Removed
Red Double Flashing
Cordless Signal Lost
Red Triple Flashing
Replace Pad
figure 3
Continued
.
HEAD BOARD
WALL
BED
CHAIR
MONITOR
SEN
SOR
PAD
SENSOR PAD
www.curbellmedical.com •
1-888-222-2188