12
TROUBLE SHOOTING:
PROBLEM
CAUSE
CORRECTION
LCD screen will not
light up
Grill is
not getting
hot enough
Pellets will not light
Grill is getting too
hot
Temperature
fl uctuations
1. Grill is not plugged in.
2. The fuse is blown.
3. Check that the GFI outlet has not been
tripped.
4. Control knob is in the “OFF” position.
1. Make sure the grill is plugged into a working
power source. Check and make sure wire
connections are properly connected.
2. Check the fuse and see if it has blown and
needs to be replaced. Use 5 Amp Fuse.
3. Reset GFI outlet.
4. Control knob is still in the “OFF” position.
Turn the control knob to 200° F to start-up
the grill. The LCD screen should turn on.
1. Adjust temperature control knob on
temperature
controller.
2. Avoid the temptation to check food too
often.
3. Verify that there are pellets in pellet
hopper.
4. Fire goes out at lower setting.
1. Turn up heat on the control knob.
2. Opening the door allows heat to escape
and causes the temperature to vary
drastically from the set temperature.
3. Add pellets and allow sufficient time for the
pellets to travel from the pellet hopper to
the fi re pot (can take up to 5 minutes).
4. Excess ash. Remove all unburned pellets
and ash from the fi re pot using the ash
clean-out.
CAUTION! ASSURE THAT THE GRILL
IS COLD TO AVOID A FIRE FROM HOT
ASH.
1. Auger not primed.
2. Auger is jammed.
3. Ignitor has failed.
1. This is normal due to the air pressure
inside the grill. The amount of smoke can
vary depending on cooking conditions.
2. Unplugged grill too soon.
1. Temperature fl uctuations are normal for pellet grills. Any signifi cant fl uctuations can be caused
by wind, air temperature, improper use, or lack of grill maintenance.
1. Before the unit is used for the fi rst time
or anytime the hopper is emptied, allow
the auger tube to fully load with pellets to
ensure proper lighting of the grill. Follow
Initial Lighting Instructions.
2. Remove all components inside the fi rebox.
Turn the grill to 200* F and inspect the
auger.
3. Ignitor needs to be replaced. Contact our
Customer Service dept. for a replacement
part. Follow
Manual Start-Up Procedure
to continue use of the grill.
1. This condition will not affect cooking.
2. Once the grill is turned off the fan will
continue to run for 12 minutes. If you do
not allow the grill to go through the cool
down process it can cause fi re to transfer
to the auger tube.
Smoke comes out
of pellet hopper
1. Adjust temperature control
1. Reduce heat by reducing the selected
temperature setting.
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