9
length of the stainless steel cover on the wand so
it is the proper length for your mug. Press the
steam button to start steaming water through the
tank and wand to clean. Press the steam button
again to stop steaming before your mug is full with
water. Follow by disassembling all of the
removable parts, and wash by hand or place in the
dishwasher.
Decalcification
Mineral content in water varies from place to
place. Depending on the mineral content of
the water in your area, calcium deposits or
scale may build up in your machine. Though
scale is non-toxic, it can hinder performance.
De-scaling the machine will help maintain
the heating element and other parts that
come in contact with water.
For optimal performance, de-scale your
machine every 3 to 6 months. It is possible
for calcium to build up faster, making it
necessary to de-scale more often.
To begin, you will need the following:
• 12 ounces of distilled white vinegar
• 12-ounce ceramic mug (do not use
paper cup)
• Access to sink
Step 1: First Vinegar Rinse
• Fill water reservoir with 12 ounces of
undiluted white vinegar.
• Fill milk tank with water to "MAX" and
place in unit.
• Place the ceramic mug on the drip tray.
• Lift the brew head handle, but do NOT
add a capsule.
• Close the brew head and press the
LATTE
button.
•
will illuminate blue while the vinegar
is dispensing.
• LEDs will start flashing to signal to fill the
reservoir.
• Allow the machine to sit for 30 minutes.
• Power on the machine, open and close
the brew head, then press
to start
dispensing.
• Discard the contents of the mug into
the sink.
Step 2: Fresh Water Rinse
• Repeat step 1 three times using fresh
water in place of vinegar.
• This will clean the machine’s plumbing
and remove any residual vinegar taste.
The machine is now ready for normal use.
Maintenance:
Any other servicing should be
performed by an authorized service
representative.
TROUBLESHOOTING
Problem: Machine does not have power.
Solution:
• Plug the machine into an independent
outlet.
• Make sure the machine is securely
plugged in.
• Reset your home’s circuit breaker.
• Confirm the power has been turned on
and the controls are illuminated.
Problem: Machine will not brew.
Solution:
• Turn off and unplug the machine for 30
seconds or more. When you plug the
machine back in, be sure to turn the
power back on.
• Make sure there is water in the reservoir.
• Make sure the reservoir is properly
installed.
• Make sure brew head is completely
closed.
Problem: Chlorine or mineral taste in coffee.
Solution:
• Consider using bottled or filtered water.
Problem: Doesn’t brew a full cup.
Solution:
• Turn off and unplug the machine for 30
seconds or more. When you plug the
machine back in, be sure to turn the
power back on.
• Decalcify the machine (refer to page 8).