OBTAINING SERVICE FOR YOUR PRODUCT
STEP 1: You can get answers to common questions, run a troubleshooting wizard, or authorize
a product return on our web site (www.cuddebackdigital.com). Click on product support.
STEP 2: Call Non Typical at (715) 762-2260.
As a condition of the warranty coverage for your Product, you are required to contact Non
Typical by telephone at (715) 762-2260 before returning your Product for service. Do not con-
tact the dealer from whom you purchased the Product. Returning your Product without first
calling Non Typical will void this Limited Warranty and will significantly delay service.
Service calls should be made during Non Typical normal business hours of Monday through
Friday from 8:00 a.m. to 4:30 p.m., Central Standard Time.
STEP 3: Obtain a Return Material Authorization number from Non Typical.
If Non Typical's staff instructs you to return your Product, you will be given a RMA number.
Your RMA number must be written on the outside of the carton in which you ship the Product
to Non Typical. Packages without a RMA number will incur significant service delays.
STEP 4: Package your product for shipping and include a copy of your sales receipt.
Non Typical is not responsible for damage to your Product due to ineffective packaging or dam-
age to the Product while in transit to Non Typical. You should ship your Product in a sturdy
carton with sufficient internal packaging materials to avoid damage. Do not include batteries
within your Product unless instructed to do so by a Non Typical technician.
In order to qualify for service under this Limited Warranty, any Product returned to Non Typical for serv-
ice must be accompanied by a copy of or, if requested by Non Typical, the original dated sales receipt.
STEP 5: Return your product to the factory.
Ship your product to the factory:
Non Typical, Inc.
Attn: RMA
<write your RMA number here>
860 Park Lane
Park Falls, WI 54552
STEP 6: Non Typical will send you a Post Card.
After we receive your Product, we will send you a post card with an estimated return date.
You do not need to call us for confirmation that your package has arrived at the factory. If your
Product is out of warranty, an estimate will be sent to you for approval before repairs are conducted.
29
28
LIMITED WARRANTY
(continued)
3.
(CONTINUED)
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMI-
TATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR
LIMITATIONS MAY NOT APPLY TO YOU. IN NO EVENT WILL NON TYPICAL BE LIABLE TO YOU,
OR ANY THIRD PARTY, FOR ANY DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE
PRODUCT. IN ADDITION, NON TYPICAL SHALL IN NO EVENT BE LIABLE TO YOU, OR ANY
THIRD PARTY, FOR ANY DIRECT OR INDIRECT DAMAGES OR OTHER SPECIAL, INCIDENTAL,
EXEMPLARY OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO
USE THE PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR SOME PRODUCTS, SO THE EXCLUSIONS
OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM JURIS-
DICTION TO JURISDICTION.
4. Notwithstanding any terms of this Limited Warranty to the contrary, no warranty coverage
shall be provided for any Product purchased from, through or with the assistance or involve-
ment of any Internet auction web site.
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