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Problem
The Air Fryer does not work
The ingredients are not cooked
The ingredients are fried unevenly
Fried snacks are not crispy
I cannot slide the pan into the
appliance properly
White smoke comes out of
the appliance
Fresh fries are fried unevenly
Fresh fries are not crispy
Possible Cause
The appliance is not plugged in
You have not set the timer
The amount of ingredients in
the basket is too much
The set temperature is too low
Certain types of food need
shaking halfway through cooking
You have used a food that is
meant to be prepared in a
traditonal deep fryer
There is too much food in the
basket
The basket is not placed in the
pan correctly
You are preparing greasy foods
The pan still contains grease
from previous use
You did not use the right type
of potato
You did not rinse the potato
sticks properly before frying
The crispiness of the fries
depends on the amount of
oil and water in the fries
Solution
Put the mains plug into the wall socket.
Turn the timer knob to the required
cooking time.
Put smaller batches of ingredients in
the basket.
Smaller batches are fried more evenly.
Turn the temperature control dial to the
required setting.
Refer to the settings section for more
detail.
Ingredients that lie on top of or across
each other (eg fries) need to be shaken.
Use oven snacks or lightly brush some
oil onto the snacks for crispier results.
Do not fill the basket beyond the MAX
indication level.
Push the basket down into the pan until
you hear a click.
When you fry greasy ingredients in the
Air Fryer, a large amount of oil will leak
into the pan. The oil produces white
smoke and the pan may heat up more
than usual.
This does not affect the appliance or the
end result.
White smoke is caused by grease heating
up in the pan. Make sure you clean the
pan properly after each use.
Use fresh potatoes and make sure that
they stay firm during frying.
Rinse the potato sticks properly to
remove starch.
Make sure you dry the potatoes properly
before you add the oil.
Cut the potatoes smaller for a crispier
result.
Add slightly more oil for a crispier result.
Troubleshooting
