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3
GUARANTEE
All products manufactured by C.S.F. Inox are guaranteed to the purchaser, for one year from the
date of purchase, against hidden defects in materials or manufacture, providing that they are installed
and used according to instructions and recommendations of the manufacturer. Excluded from the
guarantee other than distinctive wear and tear are repaires to damage caused by improper use,
abrasion, corrosion, negligence, defect of installation, non-observance of inspection and maintenance,
use of non-genuine spare parts, cause of accident or fortuity and from any action carried out by the
purchaser not according to the normal instructions of the manufacturer.
WARNING
Before returning to C.S.F. Inox S.p.A. any item to be substituted or repaired under
guarantee, inform about the problem the Customer Assistance Office and follow instructions of the
manufacturer.
Any item must be properly packed in order to avoid damages during the transfering and
a technical
report explaining the fault occured, must accompany the returned item/s.
Any item with a presumed fault should be returned to C.S.F. Inox S.p.A. with shipment costs at
purchaser's charge, unless different agreements are given.
C.S.F. Inox S.p.A. will examine, repair and/or replace the returned piece and then send it back to
the purchaser on ex-works basis. Should the piece be found under warranty, no further costs will be
debit the purchaser. If, on the contrary, the fault is not found under warranty, all necessary reparations
and replacements will be charged at normal cost to the purchaser. Commercial parts incorporated
in C.S.F. products are guaranteed by their corresponding manufacturers.
4
GOODS TRANSPORTATION, RECEIVING AND TRANSFERRING
4.1 TRANSPORTATION
The packings of all pumps manufactured by C.S.F. Inox - S.p.A. are defined when making the order.
Unless prior arrangements are given, goods will be packed only for transit conditions and not for
long-term storage; in case it should be necessary to store the pumps outside, you are requested
to cover the pumps appropriately in order to protect the electrical parts (motor) from rain, dust,
humidity etc.
4.2 RECEIVING
WARNING
By goods receiving, the wholeness of packing must be verified, in order to identify possible
damages to the content occured during transfering and to claim them immediately to the carrier.
Should any damage be ascertained, the following procedure must be observed:
- collect the goods with reservation;
- take the necessary pictures showing the damages;
- notify the suffered damages, by registered airmail, to the carrier by sending at the same time the
pictures taken to show the damaged pieces.
4.3 TRANSFERRING
Carry the packed pumps as close as possible to the place of installation by means of appropriate lifting
devices and unpack them. During this operation take care, as unsteady parts could fall down.
The material used for packing (wood, paper, cellophane, etc.) should be properly got rid,
according to the corresponding rules in force in receiver’ s country.
After unpacking the pump, use special lifting belts and
move the pump-motor-set to the place of installation;
never use the eyebolts on the motor to move the pump,
as the eyebolts are for moving the motor only.
In versions complete with shroud, take the shroud
off before moving the pump-motor-set, in order to
avoid damages.