6
FHD Digital Video Recorder for Mercedes-Benz
Voice Notification
Trouble shooting
Issue
Solution
Failed to link MetaDrive2
app with DVR
1. Turn OFF Mobile Data
2. Make sure the DVR Wi-Fi is turned ON.
3. Connect DVR Wi-Fi on Mobile phone Wi-Fi setting.
Note: DVR Wi-Fi does not provide internet data. Keep Wi-Fi connection in order to connect to the DVR.
4. Please confirm the DVR is ON and Blue light is flashing.
5. Delete the App and download it again.
Can’t record video
1. Change the “CLASS 10” high speed SD Card or format it;
2. Change the resolutions;
3. Check if the SD Card has been inserted correctly (normally will hear a “click” sound when inserting).
4. Delete the video files in the SD Card to release the memory space.
Bad quality videos
1. Change the resolutions;
2. Make sure the camera lens and windscreen is cleaned. If not, wipe off the dust before recording
DVR feature / setting
button abnormal
1. Press the Reset button with a needle to reset the factory default settings or restart the device. Use this reset
button carefully as this operation may lead to data lost.
Audio recording is not clear 1. Try to use another player to play the SD Card videos. It is advisable to play the videos on a PC.
Mosaic appeared on mobile
phone video pictures
1. Get close to the DVR in order to strengthen the WiFi signal;
2. Set and decrease the preview resolutions on mobile phone;
3. Use a higher configuration mobile phone to connect and play.
Scenario
Voice reminder
Without inserting SD Card
Please insert memory card.
Detected SD Card abnormal / error
Memory card abnormal, please use another memory card.
SD Card unable to save the recording video / photo
System abnormal.
Clean the SD card on the 28th of each month
Please regular clean up memory card before erasing the SD Card.
1. Connect Wi-Fi with your mobile phone.
2. Click to Setting Menu.
3. Search and click “Format SD Card”.
4. Enter”OK” to erase all video / photo in SD Card.
Note: Please download and save your important videos / photos before erasing the SD Card.
