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How To Obtain Warranty Service:
You must contact Customer Service at
our toll-free number: 1-866-832-4843.
A Customer Service Representative
will attempt to resolve warranty issues
over the phone. If the Customer Service
Representative is unable to resolve the
problem, you will be provided with a
case number and asked to return the
product to SENSIO Inc. Attach a tag to
the product that includes: your name,
address, daytime contact telephone
number, case number, and description
of the problem.
Also, include a copy of the original
sales receipt. Carefully package
the tagged product with the sales
receipt, and send it (with shipping
and insurance prepaid) to SENSIO
Inc.’s address. SENSIO Inc. shall bear
no responsibility or liability for the
returned product while in transit
to SENSIO Inc.’s Customer Service
Center.
Limited Two-Year Warranty
SENSIO Inc. hereby warrants that for
a period of
TWO YEARS
from the date
of purchase, this product will be free
from mechanical defects in material
and workmanship, and for 90 days in
respect to non-mechanical parts. At its
sole discretion, SENSIO Inc. will either
repair or replace the product found to
be defective, or issue a refund on the
product during the warranty period.
The warranty is only valid for the
original retail purchaser from the
date of initial retail purchase and is
not transferable. Keep the original
sales receipt, as proof of purchase
is required to obtain warranty
validation. Retail stores selling this
product do not have the right to alter,
modify, or in any way revise the terms
and conditions of the warranty.
Exclusions:
The warranty does not cover normal
wear of parts or damage resulting
from any of the following: negligent
use of the product, use of improper
voltage or current, improper routine
maintenance, use contrary to the
operating instructions, disassembly,
repair, or alteration by anyone other
than qualified SENSIO Inc. personnel.
Also, the warranty does not cover
Acts of God such as fire, floods,
hurricanes, or tornadoes.
SENSIO Inc. shall not be liable for
any incidental or consequential
damages caused by the breach of
any express or implied warranty.
Apart from the extent prohibited by
applicable law, any implied warranty
of merchantability or fitness for a
particular purpose is limited in time
to the duration of the warranty. Some
states, provinces or jurisdictions do
not allow the exclusion or limitation of
incidental or consequential damages,
or limitations on how long an implied
warranty lasts, and therefore, the
above exclusions or limitations may
not apply to you. The warranty covers
specific legal rights which may vary by
state, province and/or jurisdiction.
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SO-314133_14634_CRUX_5 cup Manual CM_Macy's_IM_R3.indd 18-19
2017-04-10 8:07 AM
