27
BEFORE YOU CALL
PROBLEM
CAUSE
CORRECTION
DISPENSER (Ice & Water)
Dispenser will not dis-
pense water.
•
Dispenser lock out is engaged.
•
Household water line valve is
not open.
•
Freezer door is not closed.
•
Water filter is clogged.
•
Water filter is not seated prop-
erly.
•
Press and hold control lock for three (3) seconds.
•
Open household water line valve. See
PROBLEM column
ICE MAKER IS NOT MAKING ANY ICE.
•
Ensure that freezer door is closed.
•
Replace filter cartridge. Remove protective caps and push the
filter firmly so you hear it lock solidly into position.
•
Remove and reinstall the water filter. Push the filter firmly so
you hear it lock solidly into position.
Water has an odd taste
and/or odor.
•
Water has not been dispensed
for an extended period of time.
•
Unit not properly connected to
cold water line.
•
Tubing used in the household
water supply and installation
may affect water taste and odor.
•
Water has a high mineral content.
•
Draw and discard 10-12 glasses of water to freshen the sup-
ply.
•
Connect unit to cold water line that supplies water to the
kitchen faucet.
•
For best results, use copper tubing for water connections.
•
Contact water treatment plant for help.
Water pressure is ex-
tremely low.
•
Cut-off and cut-on pressures
are too low (well systems only).
•
Reverse osmosis system is in
regenerative phase.
•
Have someone turn up the cut-off and cut-on pressure on the
water pump system (well systems only).
•
It is normal for a reverse osmosis system to be below 20 psi
during the regenerative phase.
Water is not cold
enough
•
As warmer tap water goes
through the filter and enters the
water tank the chilled water is
pushed through to the dis-
penser. Once the chilled water
is used up it will take sev-
eral hours to bring the freshly
replaced water to a cooler
temperature
•
Add ice to cup or container before dispensing water
ODORS IN REFRIGERATOR
Interior is dirty.
•
Interior needs to be cleaned.
•
Food with strong odors is in
refrigerator.
•
See
Care & Cleaning Chart in Care & Cleaning section.
•
Cover food tightly.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close.
•
Door was closed too hard, caus-
ing other door to open slightly.
•
Refrigerator is not level. It
rocks on the floor when moved
slightly.
•
Refrigerator is touching a wall
or cabinet.
•
Close both doors gently.
•
Ensure floor is level and solid, and can adequately support
the refrigerator. Contact a carpenter to correct a sagging or
sloping floor.
•
Ensure floor is level and solid, and can adequately support
the refrigerator. Contact a carpenter to correct a sagging or
sloping floor.
Drawers are difficult to
move.
•
Food is touching shelf on top of
drawer.
•
Track that drawers slide on is
dirty.
•
Keep less food in drawer.
•
Clean drawer, rollers, and track. See
Care & Cleaning Chart
in
Care & Cleaning section.
LIGHT BULB IS NOT ON
Light bulb is not on.
•
Light bulb is burned out.
•
No electric current is reaching
refrigerator.
•
See
REPLACING LIGHT BULBS in Care & Cleaning sec-
tion.
•
See
PROBLEM column
RUNNING OF REFRIGERATOR.
IF YOU HEAR (electronic models only)
5 beeps
•
A door has been left open for 5
minutes or more.
•
These beeps will repeat once every minute until the door has
been closed. This is normal for the “Door Ajar” alarm.
3 beeps
•
The refrigerator has experi-
enced a loss of power or a low
voltage condition.
•
This is normal when “Power-On-Reset” is activated.
