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CRISTÓFOLI EQUIPAMENTOS DE BIOSSEGURANÇA LTDA. warranties the Cristófoli Autoclaves for 01 (one) year against any
manufacturing defect from the date of the purchase receipt (provided it contains the serial and lot numbers of the
equipment), of which 03 (three) months refer to the legal warranty (established by section II, art. 26, CDC, Brasil) and nine (09)
months to the contractual warranty (arranged in art. 50, CDC, Brazil). Visit our website www.cristofoli.com and register your
product online.
Traveling costs (based on the distance traveled in km) and the stay of the authorized technician for installation, repair or
maintenance before or after the warranty period will be responsibility of the buyer/owner as well as the costs related to the
autoclave sterilization monitoring (tests with biological indicators) and freight charges for shipping the equipment to the
authorized technical assistance office for repairs or, if necessary, to the factory itself
If any item from preventive maintenance needs to be replaced, the cost will be responsibility of the owner, for those are
parts/products susceptible to wear and tear.
CRISTÓFOLI EQUIPAMENTOS DE BIOSSEGURANÇA LTDA. is not liable for damages / accidents caused by improper use,
operation or installation of its products, in this case the equipment will lose its warranty and the repair will be paid by the buyer
/ owner.
The warranty will be voided in cases of:
•
Problems arising from natural causes (such as floods, lightning, etc.);
•
Use of non-distilled water for the operation of the autoclave;
•
Damage caused by accidents, such as: dents, drops, short circuits, fire, etc.;
•
Damage caused by humidity, excessive exposure to sun light and salinity;
•
Sinister (theft or robbery);
•
Improper use / installation of the equipment and/or plugging it into an incorrect voltage outlet;
•
Problems due to failure of the power supply and/or building wiring;
•
Removal and/or tempering of the serial number shown in the identification label of the product;
•
Signs of tampering and/or blotted out data on the purchase or service receipt of the equipment;
•
Tampering and/or modification of the equipment;
•
Signs of external violation of the product or broken factory seal;
•
Lack of annual preventive maintenance of the equipment, which must be proved by the service receipt or neglect, or
problems caused by absence of preventive maintenance, when it is indispensable.
•
Use of non-original or not acquired at the
CRISTÓFOLI
Authorized Service Network parts;
•
Repairs performed by technicians who are not part of the
CRISTÓFOLI
Authorized Service Network;
•
Noncompliance with any measure or caution recommended in the instruction manual of the product.
ATTENTION!
In order to validate the contractual warranty of the product it is necessary to send a copy of the purchase receipt to the
following e-mail address: [email protected].
WARRANTY TERMS
CRISTÓFOLI
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